Customer reviews for Ninja Professional Plus Kitchen System Blender and 8-Cup Food Processor with Auto-iQ forMember photos









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We used to like it...
We purchased 2 of these food processors from Ninja now. They work great until they break, which has now happened to each of them less than 6 months after purchase. The bottom literally separates, and it's obvious the plastic simply sheared off from torque pressure. We thought the first time was a fluke, so we got another. Sad to say, no fluke.
Plastic Pitcher eventually cracks and leaks
After 2 years, the plastic pitcher finally cracked all over at once, leaking everywhere. Prior to that, the pitcher had some minor cracking, but no leaks. For the price, I expected this to last much longer. I've had family with glass blenders that last years and years... and they were much cheaper and even modern versions are still cheaper than the Ninja. DON'T WASTE MONEY ON PROTECTION PLAN FOR SAM'S. I purchased the 3-yr Allstate protection plan from Sam's, but Allstate denied the claim for the Ninja because they say it is just "normal wear and tear" or "manufacturing defects". It has only been about 26 months. They will cover a device that is working properly but then fails for some vague reason, but because I described cracks forming early on they concluded it was a defective product!! They judge that something is a "manufacturing defect" just so they can deny the claim!! Rant about ratings: Vendors and manufacturers ask for rating too soon. It is deceiving when all the 5-star ratings are probably done in the first month, never reflecting the long-term quality of the product.
Hello,<br /> <br />We sincerely appreciate you taking the time to share your review with us. Your feedback is incredibly important to us, and we are genuinely sorry to hear about the challenges you've encountered with the pitcher of your Ninja Blender.<br /> <br />Rest assured, we will make it a priority to communicate your concerns to the appropriate teams here at Ninja. Your experiences will help us enhance our future designs and prevent similar issues from arising for other customers. We are committed to continuous improvement, and your feedback plays a crucial role in that process.<br /> <br />If you require any assistance with your Ninja products or have any further questions, please do not hesitate to reach out to us at 1-800-365-0135. Our dedicated support team is here to help you, and we would be more than happy to assist you in any way we can. Thank you once again for your valuable feedback, and we look forward to serving you better in the future.<br /> <br />Kind regards,<br />Ninja Kitchen
3 strikes and I'm out
I've owned 3 of these. I should have stopped buying them after the first one. I had to replace each one after 1 to 2 years. There are several reasons that I would not recommend these. The first is that the cups warp too easily. We wash them in the top rack of the dishwasher & invariably, it's only a matter of time before they warp anyway. The 2nd reason is that the black cutting/blending bottom piece eventually starts to make a horrible noise that sounds like the bearings are gone (if it even has bearings). After that starts, the unit is no longer usable. The 3rd reason is that Ninja keeps changing the design every time. We have to throw everything away from the previous machine since nothing is compatible with the new machine. That has been true for all 3 machines that we've owned. We bought a cheap Hamilton Beach blender for smoothies to replace the last Ninja. HB has a glass jar, so there's less plastic getting chopped up in the process, unlike the Ninja, which is entirely plastic other than the blade.
Hello,<br />Thank you for taking the time to leave a review.<br />We're so sorry to hear that you were having trouble with your Ninja Blender. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. Nevertheless, we'd be happy to help you if you still have your blender, and you can reach us out at 1-800-365-0135.<br />Kind regards,<br />Ninja Kitchen
Oh my goodness!!!!!
Honestly, after using this 1 time to chop vegetables, I don't know how I've lived without one of these! That alone, to me, was worth the price of purchase! The only problem I have, is deciding which of the million and one things I want to do with this little beauty. Very reasonably priced, and came with 2 32 ounce blending cups, which I have not seen ANYWHERE else. Clean up is a snap, and I've read you can put together pasta dough with this! My life was made much easier by my sweet husband, who bought it for me!
bad buy - not recommended
Owned for ~6 weeks - very disappointed. Construction is minimal [eg: compared to Vitamix]. Used it primarily to make smoothies. When container/jar is filled to 3/4+ capacity (pineapple, berries, etc.] plus liquid , fruit fibers accumulate on extractor tine/blade knife edges adding drag on the motor causing the whole assembly to vibrate/shake and burden. When cleaning w/ soap/water only, machine sometimes stops altogether and displays an error code. Power cycling clears the error code. It appears after 5+ weeks of daily usage weakened the motor and/or possibly dulled the tine/blade edges such that on one occasion the container/jar vibrated loose [unwound] on several occasions stopping the machine. So glad for Sams' return policy.
Powerful, durable, and easy to clean — the ultimat
The Ninja Professional Plus Kitchen System Blender is an absolute powerhouse in the kitchen! It crushes ice, frozen fruit, and even nuts with ease — perfect for smoothies, sauces, or soups. I love how versatile it is: you can blend, chop, and mix everything in seconds. The design feels sturdy and premium, and it's surprisingly easy to clean despite the multiple attachments. It's a bit loud (as all strong blenders are), but the performance makes it 100% worth it. Definitely a must-have if you love making smoothies or meal preps at home.
Helps me prep and habe healthy meals
Blends any and everything. I'm able to make smoothies in this with all kinds of ingredients fruits greens ice and veggies. Its easy to use and just as easy to clean. Its very easy to maintain this as their isn't much to do. I even use this to help me prep certain things for dinners, especially if I need purees or smooth additives for my meals.
Bad quality processor cups- mechanism falls apart
Initially, I absolutely loved this appliance in spite of cutting my fingers washing the blades. I thought this thing would last a century as the motor is very powerful. After a little over a year using it to make salsa probably once a month, the bottom of the chopping cup literally came apart. I have the other blender cup but figure it will be short lived too. I loved this appliance so much but quality is definitely a concern. The blade mechanism literally separated from the cup. I'm sure it hasn't been used much at all. A new cup is very expensive and I figure that I'm better off replacing the food processor with a cuisinart than buy another cup. The blades and lid and most of the cup are intact. The bottom of the dicing mechanism separated from the rest. I'm not happy about that. My family loves homemade salsa and salsa was the primary reason I bought this thing. I imagined using it at least a dozen years. Well, one year is the life span of the cup. You're better off buying a better food processor than trying to replace cups. The motor would probably last through a dozen cups or pitchers but the cost of replacements make it a terrible option.
Hi there,<br /><br />Thank you for your feedback. We’re disappointed the product's life span and quality didn’t meet your expectations, this is not the experience we want Ninja customers to have. This isn’t our usual standard, and your comments have been shared with our designated department to help us improve. We truly value your input and hope you’ll stay with us as we work to deliver a better experience moving forward. Please contact our Ninja customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.<br /><br />Kind Regards,<br />Ninja Kitchen
Verified Purchase
AWESOME
The blender works really smooth and the attachments are great for whats needed in prep !
Verified Purchase
😍
My mother in law loved her goft