Skip to Main Content
Sams Club
Sams Club
Customer reviews for Backyard Discovery Woodridge Elite Cedar Swing Set for
Backyard Discovery Woodridge Elite Cedar Swing Set
4.4 out of 5 stars
stars231 ratings190 reviews
  1. 5 stars67% (155)
  2. 4 stars19% (45)
  3. 3 stars6% (14)
  4. 2 stars2% (4)
  5. 1 star6% (13)
Write a review

Customer photos

  • +109 images
Sort by |
Showing 31-40 of 190 reviews
Jun 7, 2020
Mike D
5 out of 5 stars review

Verified Purchase

Looks great and kids love it!

Beautiful and well constructed playlet. Most importantly the kids love it. We paid for someone to assemble it for us, which was worth every penny.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jul 19, 2025
Ohiomom
2 out of 5 stars review

Not sturdy or lasting

The wood is very soft and developed cracks while building and more since then. We have had to reinforce with treated pine to make it sturdy. It has been used for three years and is slowly falling apart with normal wear of 4 kids under 9 years. I wouldn’t buy it again or recommend these products. Would include pictures but it won’t allow me.

Review from BILT
Helpful?4GAAXTE3N4Y313893970636
May 2, 2019
BigDawg
5 out of 5 stars review

Verified Purchase

Best Purchase EVER

GREAT Value. BIG play area My grandkids LOVE it HOMERUN

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

Thank you for your 5 star review!

Aug 24, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

A big project but fun.

It's complicated to put together, but very fun! The kids love it.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

We are glad to hear you like our product.

Jul 25, 2018
Papa too
5 out of 5 stars review

Verified Purchase

Cool design

Purchased for Grand Kids They love it.The kids have become good climbers.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jul 8, 2019
Really now
3 out of 5 stars review

Verified Purchase

Rather flimsy and I am concerned that it will not last ong

Helpful?4GAAXTE3N4Y313893970636
reply from Supplier Response

Thank you for your feedback. Your comments are essential to improving our quality and service. We are sorry to hear that you are having so many problems with your Woodridge Elite Swing Set. We hope you that you are willing to give Backyard Discovery another chance in the future.

Jan 31, 2021
CHRISTOPHER
2 out of 5 stars review

The customer service is great.

The customer service is great. Missing or warped pieces were replaced quickly and with no questions asked as to why. I found that it was very pleasant requesting additionally needed pieces. With that being said, what comes to mind when you hear I had to request pieces? It means you will likely have children watching something being built for them in their backyard while they have to wait for replacement pieces before they can play. 1. DO NOT ATTEMPT TO BUILD THIS FOR YOUR CHILDREN IF YOU DO NOT WANT TO PUT IN THE EXTRA WORK. I WOULD NOT TRUST THIS KIT FROM THE BOX. DO NOT HIRE A STRANGER. A GOOD BUILDER WILL NEED MORE THAN IS INCLUDED IN THIS KIT TO MAKE IT SAFE FOR CHILDREN. THAT IS MY PROFESSIONAL OPINION. 2. I got the unit a couple weeks before Christmas and honestly assumed it would go up in a matter of a few days. I waited until a couple days before Christmas to start and that was mistake number one. I am extremely handy and excellent at putting things like this together. You will need a third person to lay out steps in order if you plan to put this together quickly. If you do not have that person, plan an extra day for laying out the steps ahead of time. There is a load of material here. USE THE APP. IT IS NO JOKE. IT IS 1000x BETTER THAN THE BOOK. 3. The lumber itself is sub-par. It looks nice in the pictures. In-hand, the quality feels like the stuff that is too old to be sold at the store so they sweep it up in a huge discount. They then cut it to size and pre-stain this lumber. NOTE: I DID NOT SAY PRE-SEAL. They pre-stain, and if you call them every person reminds you to seal the wood as soon as you can. Which means you need to seal this before your kids can play on it. For some reason they believe this will spring their very fragile and dried lumber back to life for you and make it strong or something. You are only getting further damage protection. It is not rehydrating your dried wood back to life. 3.2 At least 5% of the lumber wanted to crack when driving screws or bolts into it. It was also warped in places that need to be very straight(like the ladder rails). I ended up buying new 2x4s from the store because the ones included were just not sound enough to put my kids on. 4. They made this for small children knowing it had to be built by grown men. It is absolutely not strong enough to hold the grown men who have to be on top to build it! I weigh around 200 pounds and my buddy who helped weighs more. Every single floor board on the bottom and top felt like it was cracking when building this. My friend rolled up on the top deck one time to assist with the roof and every single 1 x 3(Should have been 2 x 4s) joist cracked and it cracked the ends where they attach. My weight alone was cracking them. His finished the job. I replaced every single floor joist with 2x4s by the end. I could not trust this construction. I added 2 x 4s where every structrual beam was located. You may have to get on this thing to get your child at some point. Do you really want it to break from helping your child one time? I can't afford that. 5. Plan on spending a couple extra hundred dollars for extra lumber and sealant. 6. The entire swing section is technically only held on by 2(TWO), read it 2!, bolts. There are a couple screws going into the portion at an upper point, but really 2 bolts hold that section to the main play house. 7. The inner swing is about 6 inches too close to the playset. If the child does not swing perfectly straight they are in danger of ramming their elbow into the playhouse. 8. There instructions insist you check every bolt of the playset each time your children want to play. Consider that information before you trust how much they trust the swingset they made. Overall, I am very happy with this kit. I took three weeks to build it. I spent an extra $200 or more to make sure it was not flimsy where it counts. I own all the tools required to make this a better swingset and I own the extension ladder that is really required they do not tell you about. I know my kids have enjoyed this tremendously but I would urge you not to buy one of these products from Backyard Discovery unless you REFER back TO POINT NUMBER ONE.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

Thank you for taking the time to review our product!

Feb 23, 2023
Cole
1 out of 5 stars review

Great Set But HORRIBLE Assembly Service

LOVE the swing set! It’s absolutely wonderful BUT DO NOT purchase with assembly. We’ve had a horrible time trying to get our swing set set up with Go Configure. Communication is non existent and we’re over 2 months out since we’ve had our swing set delivered and still don’t have a complete swing set. I will never use Go Configure for assembly again.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

I am sorry that you are having difficulty getting your set fully assembled. Please contact us so that we can reach out to Go Configure on your behalf. We are here 7 days a week to assist you from 8 am-6 pm CST. You can reach us at 1-800-856-4445.

Jun 28, 2020
mm
3 out of 5 stars review

Do not waste your money

I am disappointed in the quality of wood and amount of work it takes to build it. I wish I could just break it down and get my money back. But it is to much work after building it. First the pieces are not clearly marked. Each step has parts all over the boxes, and your using 100 screws or more per section. Then the wood is not pure cedar it super light and fragile. Screw a little to much wood crack. It says it could have up to 8 kids I am scared everything may break if the kids are a little rough. It took weeks to build a few hours at a time and pieces were not fitting right in some cases. It was a total waste of money for me for the quality. Very poor quality wood..

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

We apologize that your customer journey was not as expected. We will share your story to improve our process.

Apr 27, 2021
ACW44
5 out of 5 stars review

A great sturdy playset

This swingset is very sturdy, just make sure it is perfectly level when you assemble it. Assembly took a few weekends, but we knew that coming. The kids love it. We changed out the swings for a larger one that would hold both kids, and an infant swing. It's super easy to customize the swings for whatever works best for your family. The play area underneath is fun for the baby, who is too small to climb the ladder, and the top playhouse is a great place for the older kids.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636