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Customer reviews for Backyard Discovery Woodridge Elite Cedar Swing Set for
Backyard Discovery Woodridge Elite Cedar Swing Set
4.4 out of 5 stars
stars231 ratings190 reviews
  1. 5 stars67% (155)
  2. 4 stars19% (45)
  3. 3 stars6% (14)
  4. 2 stars2% (4)
  5. 1 star6% (13)
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Jun 23, 2018
Customer
5 out of 5 stars review

Verified Purchase

Labor intensive but to be expected

My kids (3 and 2) kept saying, “thank you daddy for building my playhouse.” We try to keep out kids outside as much as possible away from screens, and in the Texas summer heat, this wood playground was our best option. My husband spent a few days putting it together mostly by himself. It was pretty labor intensive, but it was well worth it.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jun 26, 2018
Caso Grande
4 out of 5 stars review

Verified Purchase

Awesome set! Son loves it!

Would give this five stars if it wasn't for the errors in assembly instructions. Came with multiple copies, one Spanish, one English, then after a few steps in we found a third copy in English with a cover page that states disregard all other assembly instructions. After comparing we realized the first set had errors on certain steps with number of bolts in that step etc. As we began using what was intended to be the 3rd and hopefully the revised copy we found more and more steps with inconsistencies between the parts list and drawings. For a couple of engineer and contractor minds this was a no brainer but for the average Joe this could be quite a disaster. Took the two of us 13 hours in one day to put it together.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jan 3, 2019
Sarah Boyle
5 out of 5 stars review

Verified Purchase

Woodridge Elite Playground

I purchased this playground for my kids for Christmas 2018. I searched for over a year and finally made a decision on this playground. It has been the best decision I could have made. My kids are 3 and 5 (Almost 4 and 6, just a few more weeks) and I wanted something that would last them well over a year or two. This playset is definitely it!!! This playground has just about everything!!! 2 play houses (One on top and One on bottom) wave slide, rock wall, crawl tunnel, swings, and trapeze bar. The ONLY down fall to this product would be the installation instructions. My dad was the main man to put this together for my kids and he is a carpenter of 20 years, but the instruction were all over the place. One set of instructions would tell you to install it "this" way while the other set of instructions for the same step would tell you differently. The wood pieces were not labeled properly or not at all. What took the longest for this playset to be finished and put together was finding what pieces you needed and getting them ready for the next step. Day 1: There were 2 men putting this together for 9 hours. Day 2: 4 men for 5 hours then only 2 men for 4 hours. Day 3: 1 man for 8/9 hours and Day 4: 1 man 8/9 hours. Day 5: 1 hour and one man to attach slide and make finishing touches (Making sure everything was tight and were it needed to be). All in all this playset was worth the money and time/hassel to install. I am 5'5" and 133lbs and I can fit through the crawl tunnel and play on this playset with my kids. This was a big plus for me. As of right now the playset has been together for 1 week. I will update in the future if anything changes!!!

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jun 17, 2019
William
3 out of 5 stars review

Verified Purchase

Hopefully it is a great piece of equipment

We bought this a month ago and it's still in the box. We paid for it to be put together as well and the first available date we were given was July 4th (Holiday). We were told if we didn't want that date, they would take us off the list but it would move us even further back, so we kept it and did not make holiday plans. I will rate again once it is actually up. After we do, I may raise the rating, since I had to put one to leave this review.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

Thank you for taking time to leave us a review! We apologize for the delays that you experienced with the third party installation company!

May 26, 2020
Perfect COVID project
5 out of 5 stars review

Verified Purchase

Before You Begin!!!

Sort all pieces out ahead before buidling. Many Many pieces and parts. Make sure you have wood glue on hand. a few pieces did come damaged, but easy fix with wood glue. Would recommend: cordless drill, rubber mallet and circler saw. For pieces that did not fit correct. example: flooring. Give yourself plenty of time to assemble. Double and Triple check the instrucstion. Figuring out what pieces goes where is what took the most amount of time. Would recommend they take a note from the LEGO company. Make your instruction manual more like their step by step guide. Idiot proof!

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Jun 21, 2019
Grandma
5 out of 5 stars review

Verified Purchase

Back yard play set

This play set arrived about 1 week ago. We had some e missing pieces which I called customer service about. They were very nice and we have all ready received the missing pieces. My husband is working on the set and his advise is to mark over the numbers on every piece. The numbers are very hard to read. The set is not completed yet but seems very sturdy.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

Thank you for your 5-star review!

May 24, 2019
Rebecca31
5 out of 5 stars review

Verified Purchase

Great quality and easy to put together

I put this together myself. The only part I needed help with was the tunnel because the plastic was rolled up tight. I have never put something like this together before, which vouches for the quality of the instructions. It turned out beautiful and looks just like the picture. I love the two-toned wood. Overall, very satisfied, and we will be sticking with the Backyard Discovery brand for future purchases of this kind.

Helpful?4GAAXTE3N4Y313893970636
reply from BYDSales

Thank you for your 5 star review!

Apr 22, 2020
Christina H
4 out of 5 stars review

Verified Purchase

End product turned out great!

The parts went together well and the final product is great! It’s perfect for our 1 year old to grow into, and for the older neighborhood kids to play on all together. It took my husband about 2 weeks to put up around his quarantine work-from-home schedule. The swing hinges are very squeaky and a few of the boards cracked during install.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
Dec 17, 2021
Dona
5 out of 5 stars review

Verified Purchase

Highly recommend the Backyard Discovery Playset

Communication with BYD was excellent. The equipment is solid. The assembly took longer than expected & yet the technicians were diligent & exceptionally polite. Highly recommend the Woodridge Elite wooden swingset. Our 5 little gran children love it & so do we!

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636
May 20, 2020
Ryan J
5 out of 5 stars review

Verified Purchase

Would recommend

Great product and support. Coupla pieces were broken in transit and were replaced no problem. Directions and app make for an easy construction. My kids and the neighbor kids all love the play-set (ages 2-6). Tip: The rails all require spacing to be measured out, cut a template to the correct length using the packing cardboard to avoid measuring each rail individually.

Review from backyarddiscovery.com
Helpful?4GAAXTE3N4Y313893970636