Bought 2 of these a few weeks ago for our pool area. Was fairly easy to put together (if you actually FOLLOW THE INSTRUCTIONS). First one took just shy of 30 minutes. Second one took only about 20 minutes as I learned from my mistakes. :) One to keep cushions in, the other for pool toys. Have been through several storms and everything is nice and dry. Have had a few 90+ degree days and the lid has a tendency to "wobble" when really hot, but other than that I can find no fault in this product.

Bought one for my daughter in November. She loved it! Bought her a second one in December. After they had the box mostly assembled, they noticed several of the panels are cracked. No problem, Sam's takes returns and MANDATES you return the product. My daughter had to build a GIANT BOX out of multiple other cardboard boxes to return the giant deck box. She is several months pregnant with other young children and had to take the children's car seats and vehicle seats out of her van so she can haul this box to Fed Ex. But it's oversized. So now multiple calls to Sam's to try and figure out how we can ship this broken deck box back to Sam's Club who insists on getting the product back before they will issue a refund. When you call customer service, you get people from other countries. I understand policies because some consumers take advantage of retailers, but this is BEYOND RIDICULOUS! CHECK ALL PANELS CAREFULLY before building your deck box! I intended this to be a nice Christmas gift, not a nightmare for my loved ones!

Shopper

I ordered this online due to free shipping instead of an in-club purchase. The packaging appears to be slightly different. There were no instructions within the box. Searing the Keter site was extremely frustrating due to a lack of name for this item (the Ontario) and since clicking on the Instructions link for the item simply led to another Keter homepage. Once I found the actual instructions, assembly was fairly easy. This deck box fits all our large cushions for a 6-seat set.

Bought last May 2019 for pool equipment and deck chairs. Last week I noticed two cracks on the lid face. The cracks line up with the metal brace on the inside of the lid. I would not recommend this product. I have not called Sams or Keter just don't want the runaround. Should have stayed with Rubbermaid.

I have purchased 8 of these to help with my decluterung project and for Holiday decorations They are easy peasy to assemble and quite sturdy. I am on my way to having the most organized yard, in the neighborhood, bc of these boxes. The only issue is that rain water resides on the top and in the grooves of design. I bought clear shower liners to eliminate this issue. I am getting a couple more for gifts, a great value at Sam's club.

I love this box. I can fit four large seat cushions, four back cushions and multiple throw pillows with room to spare! This will make me cushions last so much longer since they're not being exposed to the elements. My only comment is that the "white" box is not really white.

I ordered the deck box very quickly. Sams did their job, thank you. Box was searched several times. Come to find this item came with NO instructions. I called Keter 5 separate times to no avail on receiving instructions. 4 days later, im still waiting for the email. There is "0" customer service to use. They are unwilling to help.

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

This deck box is well engineered, easy to assemble, and results in massive/sturdy storage. Only issue was a missing lid end cap (LM) -- only 3 of the 4 were in the sealed bag. Other than that, Keter should be commended for a job well done. Although the color is brown, it seems closer to black when out in the sun.