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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.5 out of 5 stars
stars
4,475 ratings2,218 reviews
  1. 5 stars80% (3,569)
  2. 4 stars9% (405)
  3. 3 stars3% (148)
  4. 2 stars2% (89)
  5. 1 star6% (264)

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Showing 821-830 of 2,218 reviews
Apr 30, 2019
Tim
2 out of 5 stars
2 out of 5 stars review

Customer service terrible

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

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reply from Keter-NA

Hello Tim, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available at 877-638-7056 seven days a week, 8 am thru 5 pm EST. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

May 25, 2024
bevbailey
5 out of 5 stars
5 out of 5 stars review

Great Deckbox

It was actually very easy to assemble with following directions step by step. Love the locking assembly instead of tons of screws. we had a number of extra screws and they were quality screws. Seems tough and strong . We are impressed and happy with it Quite large and lid jacks work great. Considering ordering another if l can figure if. I need it.

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Nov 19, 2023
Jules
5 out of 5 stars
5 out of 5 stars review

GO FOR IT! Best purchase I've made in ages

Loved it so much I bought a second one. It's HUGE. And so easy to assemble. It holds all my birdseed, pet supplies, potting soil, planters and yard tools. I bought the second one for the Koi pond and pool supplies. What a fantastic investment...The clutter is gone and I got my spare room back. Highly recommended!

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Aug 23, 2021
Lee
3 out of 5 stars
3 out of 5 stars review

Top of box fatigued and cracked

I love this box and the 165 gallon box made by Keter. However, the hinge mechanism on our 230 gallon box we purchased on 7/27/21 didn’t open and close smoothly (unlike the 165 gallon box), which has caused the plastic top to crack on both sides. It is still useable (for now), but the top will have to be replaced at some point in the future.

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Jun 12, 2018
alombardo
1 out of 5 stars
1 out of 5 stars review

Does not hold up in the elements.

Box is good size and a good value. However the screws that hold the box together are short and thread into plastic, which pull out easily. The latch for the lid uses the same screws and pulled out during a high wind, which tore the lid off (also held into place with short screws) and we lost 3 of our patio furniture cushions. Might be OK for a sheltered area, but not out in the open.

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reply from Supplier Response

Hello alombardo, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 3, 2024
Julie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend

Definitely waterproof as it’s out on the deck with no covering. Large inside to hold deck furniture cushions. While I wanted the dark color which was not available, the white cleans up nicely with just being hosed off with water. Glad I bought it and highly recommend.

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Mar 3, 2024
Ninelka
2 out of 5 stars
2 out of 5 stars review

Lid does not shut tight

Mice can get in. I put outdoor pillows for storage, opened the lid, and a fat, cute mouse was looking at me. They have made nice winter shelter for themselves. Other boxes I have don't have this issue. I'm disappointed, as the size is really cool.

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May 25, 2025
McDondo_Floats
5 out of 5 stars
5 out of 5 stars review

Great storage at a great price

The first question everyone asks is, how sturdy is it? If you want something that feels like it was built with 2x4s and 3/4 inch plywood, you will be disappointed. If what you want is something that has rigid sides and can be drug across the deck, I expect you will be satisfied for many years. I just assembled mine and could not be happier, especially for the price. The engineering is good, the instructions and labels are great, and the packing was secure. Mine will be on the deck, but I could see this box being used by the pool or even on a large pontoon boat. The only caution I would offer is to pick it up in the store rather than have it shipped. It is not heavy, but is large. Based upon the condition of some of the boxes in the store, I can see that this does not always ship well.

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Nov 2, 2023
IO
5 out of 5 stars
5 out of 5 stars review

Excellent and lots of room

Bought two of these for storage. They ended up bigger than I thought (Even knowing the size and measurements). This ended up in a different area then I wanted but I am not upset. Plenty of space for pool toys, Folding chairs, and many other things. Setup was pretty easy. Just make sure you align the right holes and look at the pics close. These are very easy to build. Once you do one you can have it built (If you use a drill for screws set on a low break point) you can build this in ten minutes. First build took me 15 with my wife handing me parts. Word of advice: Make sure one side either the left or right is slightly higher to allow water to flow off the side. Not a big problem but helps with pools of water. So when you level the ground, have the side be higher than the other unlike with most where you angle the back to allow run off to happen easier.

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Feb 24, 2023
Nora Ash
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Get Them Before They're Gone

We got our first box about 3 years ago, but found it hard to find more. The box arrived damaged and missing instructions. It was assembled using the first one as a guide because we didn't receive a reply from customer assistance. Within 2 weeks the price jumped $20.when we wanted another one. Other retailers are significantly higher than Sam's Club.

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