I purchased this item 3 weeks ago. It arrived missing the hardware. I called the Keter customer service number and was told that the missing parts would arrive in 10 business days. I called today to follow up, and they have no record of my call. I had to resubmit my information and have yet to receive a response. I'm very disappointed in the poor customer service that I have received, and the issue has still not been resolved.

This is heavier and more durable than expected (good thing) and was easy to assemble. The only reason I didn't give it 5 stars was because the edges had excess material hanging off that I had to cut off with a blade which required me to spend more time than I preferred, doing something that I should not have needed to do. Other than that, I am super happy with it and I love that the smaller size was sold out and I had to reluctantly spend $50 more.... It was worth it. It holds sooooooo much stuff!!!!!

I bought this as a gift for my son. He really likes it. It was very easy to assemble and he can store all sorts of yard things that are wanted to be close at hand. With a teenager and a preschooler, everything from basketballs to small bikes go in there.

Original shipment was damaged. Sams sent a replacement which was done in a very timely manner. We have put the deckbox together & feel that we will be very satisfied. We wanted a really large deckbox to store our patio furniture cushions in. This one will be perfect for that.

We own 2 of the smaller Ketter boxes and they are great. This one was supposed to be bigger, but was dramatically smaller than the picture would lead you to believer. Additionally, it was much less sturdy like it was made by a different manufacturer. Avoid.

We needed a big box to store all the cushions on our outdoor couch. It almost holds them all! Seems to be very durable and the lid has a shock that allows it to soft close or stay open while you load it. It is taller than I realized…doesn’t allow for extra seating. Very pleased!

No inside the box assembly instructions. Keter has assembly instructions online but my husband was putting it together so fast I didn't have time to get to them in time and we put it together wrong...now we have to try and take the box apart and I don't know if we can do that without tearing it up. Looks like it will be a well built box if we can do that. I would highly recommend getting your instructions printed before you put it together.

We are pleased with the finish and quality of the product. The only downside the packaging didn't have any assembly instructions with it. I went to the company's website and there weren't any there for this product. Thankfully, I found a YouTube video that another customer had posted of them putting one together. Once I watched the video it was a very quick and simple assembly process.

If you have a lot of light weight items this is a deck box for you. The instructions were fairly easy to follow. (The detailed pictures helped). Pieces are plainly marked. The deck box went together in a few minutes (no missing parts-yea!) and could be done by 1 person except for a couple of steps. But then I am a petite person and the box length is the same as my height. All you need is a screw driver and gloves (protect from the metal pieces) but I used a small rubber mallet to help me lightly tap the panels and pieces together. No brute strength needed. For the money, I am disappointed in the density/strength of the panels. If it weren’t for the end and corner reinforcement pieces I would have returned it. Without them the box is flimsy. The bottom piece could really be strengthened. Instructions state it will hold 165 lbs (??) It states it is all weather, lockable but you can’t sit on it. It has a limited 2 year warranty.

I was able to assemble the item by myself and as a female it was easy to follow the directions and the pieces are not heavy. The instructions are easy to follow. I purchased this size because smaller ones were going for around the same price. I am able to fit everything from my patio in it (Cushions)