I bought this item in white three times and every time I opened the box, the deck box was damaged. Sam’s replaced or refunded my money with zero issues so they did their job in an excellent fashion. Now there are no white deck boxes available across multiple stores or on-line. Frustrating…

I have 6 very large seat cushions (25x25") and the back cushions are 24x20. I needed a big box for my deck. This was super easy to assemble, but I have two complaints. First, the lock parts do not sit side-by-side with each other when installed, making it difficult to put a lock through it. There is only one way to install so it's not me. Second, the lid does not sit tightly on the box. After taking out my cushions, there was a dead moth and a dead bee in it. Also, although rain doesn't seem to get in, even with a tornado nearby, the buds from my pear tree did on a windy day. If it is to allow for air, it's poorly designed if insects get in. BTW, the smaller deck box has air 'holes' but I put screen material over them. Not an option here.

Perfect - exactly as described in capacity and was replacing a 20 year old outdoor box that we were using for firewood (also Sam purchase). Seems to be holding up well to heavy wood being tossed in and not bowing under the weight so far. Has been waterproof for our firewood after a couple storms.

Broken part that just happened to be the last (top) was snapped into place Box straps were falling off/ when received. Definitely not worth the $208 I was charged by Sam’s club : Their answer was to bring this installed deck box back My question, how do you expect me to get it back ??? The box is 0ver 200 gal box

I've had storage boxes before but they were not quite as large and the resin got discolored and started to disintegrate. It's well made, the material is very sturdy, with easy instructions, and I love that the handles are enclosed so no rain or bugs can get into the storage box. Another great feature that is the hydraulic hinges so the lid stays open and one can use both hands to get your items in and out without the lid hitting you! There is sooo much space in this storage box and the I like the it is higher than my other storage box, it makes it helpful to fit many different items. It's a fantastic product and I would highly recommend it!

Took panels out of the box, one was slightly damaged, and one of the corner pieces was broke.But made it work , serves its purpose for holding my chair pillows. Read other reviews about corner pieces screws, strongly agree to use only hand screw driver and NOT drill driver.

This item is one of those purchases that tells you not to reurn the item to the store if any part is broken or missing. They ask you to call the 800 number for Keter, and they will send a replacement piece. The box we ordered was missing all the hardware to include screws, nuts, and hinges. It has been over two months of numerous phone calls and emails and the missing items have not been replaced. Keter has stopped returning our calls and emails. We ARE returning the item to our local club and getting our money back. I strongly recommend that you not buy any item manufactured by Keter. I also question why Sam's Club cntinues to do business with a company that has such a poor record of customer service.

Terrible. All assembly materials were missing, have contact support from Sam’s club and I was supposed to be called back in couple of days. It’s been 2 weeks now... I also contact Keter directly and same thing, have send them all details including receipt and nothing happened. Now I got this box I can’t assemble sitting in my garage. Thanks Sam’s club and Keter

This is the third 230 gallon deck box we have purchased. The box itself works great on our boat dock but twice very strong winds have ripped the top off even with a very strong lock on the box. The new one is no longer on the dock but on the side of the house where hopefully the wind will not be a problem. It works great storing all the water toys are family has and we don't have to find room for everything in the garage.

This is the second storage box I have ordered, the first ( unit was opened at both ends and unit was coming out of box) second one received was damaged both boxes with deep holes and had broken/damaged pieces of the storage boxes, you could see the pieces through the holes. I am asking for this item to be picked up as well. PLEASE credit my account for both of these unsatisfactory boxes/deliveries. Thank you Bonnie Uzzle