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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)

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Showing 11-20 of 250 reviews
Apr 25, 2023
Unhappy
1 out of 5 stars review

Verified Purchase

Not for me

Mattress is very firm. My problem is that it is slow to respond to movement. I change position and where I was is still dented. I have to hold myself to avoid falling back where I was. I went to get up in the night and it was really hard to get out of the mattress.

Helpful?1SPQLRK2W7IG13893357128
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 2, 2017
FatGuy
5 out of 5 stars review

Verified Purchase

Surprisingly comfortable!

It’s been about a week since it was delivered and I couldn’t be happier. When I first open the box and rolled it out, it was only about three inches thick. But during the day it fully expanded. It is very comfortable. I slept like a baby. I love it. I would recommend this mattress to anyone.

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Dec 8, 2017
SunnyKM
4 out of 5 stars review

Verified Purchase

Good for the Money

Purchased this bed without trying it and I have to admit I was scared. I was pleasantly surprised that it is a decent bed, especially because it cost $399. It is a tad more firmer than I’d hoped, but definitely would rather it too firm than too soft! My only real negative is the smell. Upon receiving the mattress, we let it air out for 24 hours before putting sheets on and using it. It’s been about a week and it still smells. I would definitely recommend letting it air out for longer, maybe flipping it over a few times, and spraying some fabreeze.

Helpful?1SPQLRK2W7IG13893357128
Mar 6, 2020
C and R
4 out of 5 stars review

Verified Purchase

Would recommend but very warm mattress

We are an active middle aged couple. We read the reviews on this mattress and took a chance. Mattress is Firm but supportive. Ad stated relieves pressure points and it does! First night, slept better and longer and awoke with NO numbness in limbs. Love that! Ad says mattress decreases weight transfer and it does. We are not awakened when either one gets in or out of bed. Ad stated mattress has a cooling top layer, not so. Both husband and I wake up sweating. Have put lighter bedding on bed, has helped but still very warm. We live in the south so the mattress warmth is not appreciated. Been sleeping on it about 1 month now. Very good product for the price.

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Jul 29, 2024
Elizabeth
1 out of 5 stars review

Verified Purchase

A work in progress

The mattress is great. Initially a little too firm but I’m getting used to it.

Helpful?1SPQLRK2W7IG13893357128
reply from Zinus

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Nov 29, 2021
Han
1 out of 5 stars review

Verified Purchase

Did not inflate all the way

Did not inflate all the way and was uneven in a lot of places

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Dec 9, 2021
Amy
1 out of 5 stars review

Verified Purchase

Did NOT Expand

The mattress did not fully expand and was even lower on the ends.

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Mar 19, 2022
Carl
5 out of 5 stars review

Verified Purchase

Best mattress I have ever had

I was worried when this first came as it was slow to expand but it finally did after a few days. Easily the most comfortable mattress I have ever slept on. Had it for about five months now. I thought I really like my previous mattress until I got this one, I like a firm mattress and this one is firm but it has a level of softness to it that makes it absolutely perfect.

Review from walmart.com
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Aug 15, 2018
Dave
4 out of 5 stars review

Verified Purchase

Convenient Package

We have had this queen mattress in a box for three weeks and it is a comfortable sleep. The package was delivered right into our home by FedEx making it easy to open and expand for two days prior to use. While the mattress is better than our 30 plus year old one, I’m not sure I would buy it again.

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Dec 13, 2016
GrabItRabbit
5 out of 5 stars review

Verified Purchase

Very Comfortable!

My husband and I bought this mattress after our daughter purchased the same mattress earlier this year. She said that she loved her bed! Well, the first night on the mattress it was an ok sleep. Second night was better and now 5 days later we love it. It takes a few days to adjust from a conventional mattress to a memory foam. We love it!

Helpful?1SPQLRK2W7IG13893357128