Customer reviews for GE 8,000 BTU Smart Electronic Window Air Conditioner for Medium Rooms with Remote, Energy Star

Customer reviews for GE 8,000 BTU Smart Electronic Window Air Conditioner for Medium Rooms with Remote, Energy Star for

GE 8,000 BTU Smart Electronic Window Air Conditioner for Medium Rooms with Remote, Energy Star

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4.4 out of 5 stars

stars1,089 ratings850 reviews

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May 22, 2022

1 out of 5 stars review

Spits out water to my room

bought this unit on 4/16/22. First of all you can even change the direction of theair flow. No matter what you do it blow air same direction. All of sudden yesterday 5/20/22 it stareted spitting out water out of this AC to my room. It is full of water. Great unit that should existed !

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reply from Supplier Response

Hi there, and thanks for reporting this to us. We truly hate to hear you’ve had a concern with the air flow, and are now having an issue with water spraying. We know issues like those must be frustrating to deal with, and we regret any inconvenience caused. Regarding the direction of the air flow, we did design the model with 4-way adjustable louvers to distribute air evenly throughout the space – we have information on adjusting the air direction on page 7 of the manual. If you’d like to view that manual, you can do so on our GE Appliances website by looking up the model number and going to the product page. For the water issue, while water dripping or spraying to the outside is normal, we don’t expect the model to spray water into your room. You may want to check the air filter as well as the overall unit to make sure it’s clean - care and cleaning instructions are also available on page 7. The unit should be installed so it’s level or titled slightly to the outside, to allow proper drainage. If it’s tilted slightly into the room, we do have installation instructions on page 8 of the manual that might be useful. We hope this information helps, but if you’re unable to solve these issues information on the warranty is on page 17. If you have any other questions or concerns, we’re happy to help any time. -Sarah@GEA

Sep 6, 2023

Mikejetten

1 out of 5 stars review

Not sure if I purchased a lemon or what.

I bought this in April, it was installed in a 275 Sq foot room with nothing covering it and already it is unable to cool the room. I barely notice any cold air coming from the unit when it's on now. I find this highly unacceptable, considering it is only 5 months old and is cooling a room smaller than the recommended space. I live in south west PA so it shouldn't have been over taxed so quickly either.

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Jul 13, 2023

warm now

4 out of 5 stars review

worked ok for the first 23 months.

We bought the unit July 2021. It comes with a 1 year warranty. , the unit experienced a" catastrophic failure" - GE's definition of code 88, when It stopped working early July 2023. We only ran it during hot months. It was difficult to set up the wifi, but finally got it going with the help of ge support. So, you may need to replace it every 2 years... just be aware.

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Jul 7, 2020

A W

1 out of 5 stars review

Verified Purchase

Online nightmare

The online purchases are a nightmare. I bought 2 air conditioners. Both were broken

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Jul 15, 2025

ChuckMi

3 out of 5 stars review

Good A/C with Poor WiFi Connection

Very difficult to connect to WiFi, and looses connection easily. I have a strong committed WiFi, and this is the only device I have issues with.

Review from geappliances.com

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reply from GE_Appliances

We are more than happy to assist you with the WiFi on your air conditioner. For assistance with WiFi connection, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com

Jun 17, 2023

Brook

2 out of 5 stars review

Too loud

I bought this for my bedroom so I can be cool at night without cooling the whole house. This unit is fairly loud! Too loud to get any good sleep. If I lived closer to a Sam's Club, I'd return it. (I still might next time I pass through town)

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Jun 10, 2022

Disgusted

1 out of 5 stars review

Purchased May of 21 and as of yesterday, 1 month and 5 days past warranty it shorted out and will not reset. Waste of money if it can't last more than 1 year.

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Aug 13, 2020

Charlie

1 out of 5 stars review

Lasted 60 days

I had this A/C unit for approximately 60 days before it stopped blowing cold air. I called GE tech support and was told that my best option would be to return the unit back to the store. I would not recommend this A/C unit.

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reply from Supplier Response

Hello,<br />Thanks for the review! We appreciate you choosing GE Appliances. We'd like to apologize for the difficulties you've had with your unit, but we're glad to hear you took advantage of your warranty. We appreciate your feedback, and we'll pass these comments along to our product design team for improvements. If you have any questions or concerns feel free to ask. Thank you for your time and have a great day!<br />-Sylvia@GEA

Jul 24, 2020

Klo12

1 out of 5 stars review

Stopped working

Only used this unit for about a month and only after 5pm. It just stopped working one day. When we turn it on it shuts itself off after a few seconds. Do not buy

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reply from GE Answers

Hi Klo12, thanks for your review! We're sorry to hear that you had issues with your air conditioner. We can understand how that would be frustrating. We hope that all is well now but should you have any questions or concerns about any of your GE appliances, feel free to send us an email or reach out to us via social media. Stay safe. -Michael@GEA

May 14, 2021

HopeThisHelpzz

1 out of 5 stars review

Less than a yr & already doesn't work

Just removed from window after it blinked all lights & wouldn't go on for more than 2 seconds b4 shutting off blinking again & reset didn't work. This is a replacement for a haier that had a thermostat malfunction after a few months. Livid

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reply from GE Answers

Hi there, we're terribly sorry to see your air conditioner has stopped working after only a few months. We can imagine how disappointing this is for you and we/re happy to help. We recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope that helps and we're wishing you the very best. - Guy@GEA