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Customer reviews for Kingsford Original Charcoal Briquets, 2-Pack, 20 lbs. for
Kingsford Original Charcoal Briquets, 2-Pack, 20 lbs.
4.8 out of 5 stars
stars
7,629 ratings2,992 reviews
  1. 5 stars88% (6,740)
  2. 4 stars8% (582)
  3. 3 stars2% (121)
  4. 2 stars1% (74)
  5. 1 star1% (112)

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Showing 241-250 of 2,992 reviews
Jun 5, 2019
Reviewer name: Rossin66
2 out of 5 stars
2 out of 5 stars review

Rising price, smaller bag, piney tasting meat

I've been a Kingsford user for well over 40 years and like others have become dissatisfied with the product (cost, bag size, etc.). The charcoal is hard to get started but once it does it burns too fast for my meat to cook. And it leaves a chemical taste. No, I don't immediately place my meat on the grill I wait at least 25 minutes for the lighter fluid fumes to dissipate. Will have to look for a replacement product.

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
reply from The Kingsford Team

Hello there. We're very sorry to hear that our Kingsford Original Charcoal Briquets didn't meet your expectations, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190606-000495 for faster service. We look forward to hearing from you.

May 22, 2017
Reviewer name: MazHeadRoom
1 out of 5 stars
1 out of 5 stars review

Not Worth the Money or the effort

Been grilling for 30 plus years, used to buy your product with out question, as it was the best. Not any more. The briquettes light about the same, but burn out way to fast. I know the reason for this is to make the consumer use and buy more charcoal. I have been using lump charcoal from Smart & Final and it works great. More heart and a much longer burn time. Maybe if others follow suit Kingsford will put quality back into their brand instead of just money in their pockets.

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
reply from Kingsford Consumer Services

Hello! Sorry to hear that your charcoal burned too fast. We wouldn't expect this and would love to help. So we can better assist you, please call us at 1-800-232-4745. For fast service, please provide us with this reference number: 170523-000761. We look forward to hearing from you!

Nov 26, 2021
Reviewer name: Upset griller
1 out of 5 stars
1 out of 5 stars review

match light wouldn't light

we bought a new bag of Kingsford Match Light a week before Thanksgiving. We have a tradition of grilling our turkey, and have been using Kingsford for almost three decades. This year, however, it did not turn out well. I set up the grill, a Weber Kettle, as usual, put in the charcoal, AND IT WOULD NOT LIGHT. I finally had to resort to a sizeable dose of charcoal lighter fluid to start the coals, and even then, the coals did not get hot enough to adequately cook the turkey. I finally had to resort to finishing it on our gas grill, and still ended up with a delayed dinner. I don't know what happened to Kingsford, but will be looking for another alternative in the future.

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
reply from The Kingsford Team

Hey there. We're very sorry to hear you had trouble getting our Kingsford Match Light Briquettes to light, and we appreciate the opportunity to help. Please give our team a call at 800-232-4745 and provide the reference number 211202-000196. We look forward to speaking with you soon.

Dec 25, 2021
Reviewer name: Ronr
5 out of 5 stars
5 out of 5 stars review

Great Product

The reviews that complain about the product not lighting, burning, whatever, are simple insane. I’ve been grilling and smoking with this stuff for a decade in my Weber kettle and Smoky Mountain Bullet smoker, including several overnight smokes. Lighting is a cinch with a chimney and the briquettes burn perfectly. Great product!

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
Aug 12, 2018
Reviewer name: Norina800
1 out of 5 stars
1 out of 5 stars review

Something has changed...... not for the better!

My family has used Kingsford charcoal all my life. These last few times my husband made us a barbecue, it had a really wierd flavor, not a good one. I thought it might be in the lighter fluid. So we bought one of those chimneys that lets you start a fire without it. The wierd taste is still there. It is so bad the food is inedible. I want to know what you did to this charcoal. Is there some kind of chemical additive? Did you change the kind of wood? I really want to know what happened to this product.

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
reply from The Kingsford team

Hi there. We’re sorry to hear that you didn't love the taste of your food while using our Original Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180814-000648 for the best service. We look forward to speaking with you.

Aug 17, 2011
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

No Other Charcoal does it ike this

I have tried many brands of charcoal, and I always came back to Kingsford. I finally realized this and for years now I will only use Kingsford in my pit. I can always rely on Kingsford to cook the same no matter what. I can accurately monitor temperature, the smoke flavor is always good, and it always burns evenly no matter if I use direct or indirect cooking methods. I already recommend this charcoal to my family and friends.

Review from kingsford.com
Helpful?2W8QK1CFLO6813893070389
Jul 26, 2011
Reviewer name: Mikey
2 out of 5 stars
2 out of 5 stars review

Great flavor, just doesn't last long, have to change ways of cooking

The only reason for recommending this charcoal is for the flavor, I've always used Kingford products, but I will have to say that the newer smaller briquets are not as good of quality and burn up faster and fall thru the grate. Once started, you had better be ready to throw the meat to it, because you only have a few minutes until, the fires out and only simmering. Change back to old formula and give us back full quantity. Still like Kingsford, just disappointed.

Review from kingsford.com
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Sep 4, 2015
Reviewer name: grillmama01
5 out of 5 stars
5 out of 5 stars review

The King of Charcoal

We've been using Kingsford Charcoal for as long as i can remember and its consistent and never disappoints. Lights evenly and is reliable; we use this for year round grilling here in the Windy City! I stock up on this every single year and have always been a faithful customer. Thanks for providing a great product.

Review from kingsford.com
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Mar 5, 2015
Reviewer name: Robyg49
5 out of 5 stars
5 out of 5 stars review

As long as I've known Kingsford been a product that's been use in our family for grilling since I've been old enough to know about grilling. My dad used it, and every cookout we had by family and friends, Kingsford has been the one use for cookouts. Now as a adult that's the go to product I use for grilling for meats, vegetables, and seafood, it's the best!

Review from kingsford.com
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Feb 28, 2011
Reviewer name: Rescue
2 out of 5 stars
2 out of 5 stars review

Disappointed

We recently held a chicken bbq for our volunteer fire department. We purchased one pallet of this product (which normally lasts both bbqs) we were very disappointed when we had to use 8 extra bags just to get the pit started. This does not include all the extra bags used to keep it going. This pallet seemed to burn alot faster then previous years we hold two bbqs a year and we depend on the bags to last so we can make money to keep the station going sad to say this bbq our hopes kinda went up in smoke

Review from kingsford.com
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