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Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
4.1 out of 5 stars
stars
1,072 ratings540 reviews
  1. 5 stars60% (647)
  2. 4 stars16% (168)
  3. 3 stars8% (83)
  4. 2 stars5% (55)
  5. 1 star11% (119)

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Showing 511-520 of 540 reviews
Sep 9, 2020
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

Unboxing: The first thing I noticed while I unboxed the robo

Unboxing: The first thing I noticed while I unboxed the robot was how plain the exterior box is. Is iRobot emulating Apple packaging? The cutouts on either side made it easy to pick up without fear of dropping it. Inside the box, each item was packaged securely and marked with symbols that made identifying the contents intuitive. The inside flap of the box has cutouts for easy opening, while the vacuum box has a plastic handle for removal. iRobot's package design engineer did a pretty good job, but there's still room for improvement. The box for each component was plain cardboard with no coatings, which allowed it to be quickly identifiable as recyclable. iRobot needs to go further, by finding alternative materials for the foam padding attached to the lid of the outer box. The plastic handle on the vacuum box also warrants another look at the possibility of using durable, environmentally friendly materials. Overall, the iRobot was packaged securely, easy to unpack, and consisted of mostly biodegradable materials. Meeting the robot: The first thing I noticed about the robot was its updated color. I've owned Roombas in the past and as I'm not a fan of red, was always unhappy with the color. This newest version is a pleasantly neutral combination of black, dark grey, and light grey. The light grey ring on the top surface is nicely textured, which gives it a more upscale look. It reminds me of a grey Google Mini speaker, which if done intentionally, is a clever way to indicate its compatibility. This is one of very few household appliances that I don't mind being displayed. The brushes underneath are a cheery shade if chartreuse. That's always been one of my favorite colors, in moderation, so that's another plus, in my opinion. The only thing I'd add to this robot is a recessed carrying handle. It's rather awkward to carry from place to place. It brings me back to the days I used to rescue snapping turtles crossing the road in front of my house by picking them up and ferrying them to safety. Awkward, like carrying this Roomba. Out of the box there's not.much to do, other than installing the edge-sweeping brush and installing the disposal bag in the charging base. I did have to double check to make sure that no pieces were missing. Having been an owner of a couple of older models, I thought I was missing and edge-cleaning brush. The versions I owned had two. This model has only one. Where the other sweeping brush used to be is the opening through which the dust bin is emptied. Connecting the robot: I had to charge it before it was ready to be used. Setup was relatively easy. I downloaded the app and connected it to my home's wifi. The app discovered the robot almost immediately. Connecting was easy as well. I experimented with connecting it to different wifi sources. I tried using my phone's hotspot. That didn't work since my phone had to be connected to the same wifi that I connected the robot to. My hotspot didn't show up in the list of available wifi connections. I then tried connecting it to a Sprint mobile hotspot that supports up to ten devices. After numerous tries, it eventually connected. I was able to use the robot several times before the connection was lost. I was unable to reconnect after that. The most reliable connection, of course, was through my cable internet wifi. Cleaning: I have a variety of different floor surfaces in my home. I have, hardwood, tile, linoleum, carpet, and area rugs. (REVIEW IS CONT'D BELOW)

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
May 5, 2021
Reviewer name: Roomba regret
1 out of 5 stars
1 out of 5 stars review

Do not waste your money!

The vacuum does not clean in neat rows as advertised. It frequently cleans half of a room moves onto another and does not come back to finish the room. Many areas of my home get missed. Also when it goes back to recharge it does not go back to the area it left off when it's done. It ends up just cleaning the same area again. It constantly gets stuck on the track for my sliding glass doors. I'm talking 12 times per clean stuck. Customer service was no help other than buying the keep away stick after already spending $400 on the vacuum. Make sure you keep the box or you cannot return. I'm stuck with a vacuum that I hate! Please do not waste your money.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello! Thank you for your feedback! We understand your expectations for support and we assure you that you will be taken care of! We see from your robot's history that Roomba is just getting started in your home. Our team has reached out to you via email and provided a few tips to improve Roomba's navigation on future missions. If you are having issues beyond what we have helped with, please respond to this review or give us a call at 1-877-855-8593. Thank you! -Sincerely, iRobot Customer Care

Nov 22, 2023
Reviewer name: Humber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased. Will recommend.

Super easy set up. No issue connecting to home wifi. Noise while cleaning much lower than expected.

Helpful?74IC4PBQ73S013892418597
May 9, 2022
Reviewer name: MEKY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great transition

Works well when transitioning from hard floor to carpet

Helpful?74IC4PBQ73S013892418597
Mar 15, 2023
Reviewer name: Jane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Self emptying roomba

Love it! My third Roomba.

Helpful?74IC4PBQ73S013892418597
Dec 13, 2021
Reviewer name: iRobot's
5 out of 5 stars
5 out of 5 stars review

100% recommend such a great product

Have it setup in my living room Single floor.. Hops over thresholds and cleans the house amazing!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Reviewer name: Janice
5 out of 5 stars
5 out of 5 stars review

This vacuum works impeccably!

It saves me so much time by keeping my floors dirt and dog hair free and emptying its own bin while I take care of my other chores.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Apr 13, 2024
Reviewer name: Vista
1 out of 5 stars
1 out of 5 stars review

Loud Noise

After vacuum, loud noise came at the home station. Red light blinking, checked dirt bag and was empty. I don't recommend this vacuum.

Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Reviewer name: Michael
4 out of 5 stars
4 out of 5 stars review

This vacuum is great at picking up dog hair on rugs and hard

It seems a lot smarter than older Roomba 880 we have and vacuums the floor in a methodical way rather than randomly.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Reviewer name: Roman
5 out of 5 stars
5 out of 5 stars review

This robot vacuum works wonders.

It's a really efficient vacuum that really doesn't miss a spot. And, once it docks, it empties itself into a bag! Would recommend.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello Roman! Thank you for taking the time to share your feedback with us. We are thrilled to hear that the seriously powerful Roomba i3+ is cleaning at the speed of life! We offer lifelong support. Please feel free to contact our expert support team directly at 1-877-855-8593. Sincerely, iRobot Customer Care