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Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
4.1 out of 5 stars
stars
1,062 ratings530 reviews
  1. 5 stars60% (639)
  2. 4 stars16% (168)
  3. 3 stars8% (82)
  4. 2 stars5% (55)
  5. 1 star11% (118)

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Showing 211-220 of 530 reviews
Sep 13, 2021
LB
1 out of 5 stars review

I would never buy again

I could not be more disappointed in the iRobot. I have 2 dogs and was very excited to have the iRobot run early am and get up to clean floors. When it arrived there was an issue with the bumpers. I was instructed to take it apart to correct the problem. While this worked I was slightly annoyed an expensive vacuum arrived with a problem. It has never worked properly. I have heating grates in my floors that it gets stuck on. When I get up in the morning and find it stuck to the battery is dead and floors are still dirty. I have spent hours on the phone with customer service. They offered "virtual fences". The device would have to be set up at each grate (there are 7) to prevent the robot from getting close. It is not feasible to have these things on my floor in 7 locations with dogs and kids in the house. My only solution at this point is to cover the grates with boxes or magazines before going to bed and pick them up in the morning. Not exactly convenient. It takes 3 hours to do about 1,000 sq ft between charging and emptying the bin. The bin sometimes empties every 15 minutes. When the bin empties it sounds like a plane taking off. It is on my main floor but wakes up anyone sleeping on a floor above or below. While I could get a newer, more expensive model with mapping to avoid the grates, I would still have to deal with the noise of the bin emptying. While the concept of iRobot is a great one, it is useless if it doesn't run properly and is extremely noisy. Before you purchase, read the reviews.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Apr 24, 2022
Kaki
3 out of 5 stars review

Stop, do not purchase this vacuum clear.

I purchased this in late 2021 to use in a new house. Didn't start using it until late February 2022. I continuously get error message about cleaning the brushes, also something about "debris". I can never find anything wrong that needs cleaning. I thought it would be nice not to have to empty it but sometimes it goes back to the charging station a couple of time during a run to empty. I live by myself so the house is not that dirty. I have a confused vacuum cleaner! Definitely a waste of my money!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Kaki, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jan 29, 2023
Kenny
5 out of 5 stars review

Verified Purchase

Great Product

My wife and I love it, works and cleans great!!

Helpful?74IC4PBQ73S013892418597
Apr 22, 2021
CJ
5 out of 5 stars review

Verified Purchase

Love my new iRobot

Excellent purchase-love it- does a great job!!

Helpful?74IC4PBQ73S013892418597
Jan 29, 2022
Ann
5 out of 5 stars review

Verified Purchase

Roomba #2

This Roomba works well and goes back to base to recharge and starts again to finish the job

Helpful?74IC4PBQ73S013892418597
Apr 29, 2022
Sulma
5 out of 5 stars review

Verified Purchase

Excellent

It takes a while to do the job but It does the job.

Helpful?74IC4PBQ73S013892418597
Jan 15, 2023
Leanne DeJesus
5 out of 5 stars review

Verified Purchase

Roomba

Love how it gets everywhere, even under small tables and corners.

Helpful?74IC4PBQ73S013892418597
May 2, 2023
Lll
1 out of 5 stars review

Verified Purchase

Home owner

Already low battery and doesn’t empty bin

Helpful?74IC4PBQ73S013892418597
Feb 17, 2021
Margie Gonzalez
4 out of 5 stars review

Verified Purchase

Great product

I love this device, but the battery does not last too much.

Helpful?74IC4PBQ73S013892418597
Aug 25, 2022
Getsum
5 out of 5 stars review

Verified Purchase

Roomba

Great vacuum. Does an excellent job.

Helpful?74IC4PBQ73S013892418597