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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 931-940 of 1,110 reviews
May 4, 2022
Reviewer name: Andrea
3 out of 5 stars
3 out of 5 stars review

Cheap zipper

We got two kids sofa explorers, one of them broke the next day after opening the box and let it sit for a whole day...I tried contacting customer service and not luck and idk if the nugget cover would fit if I buy covers from them.....

Helpful?7EBJOBR5MA4L13892418596
Jul 28, 2021
Reviewer name: BoyMomma810
5 out of 5 stars
5 out of 5 stars review

HIGHLY RECOMMEND

My boys 2 ½ and 9 months old haven't gotten off of the sofa since we opened the box. So many different ways to play and make forts. They love it! If you are up in the air about it...just buy it, you won't be disappointed!

Helpful?7EBJOBR5MA4L13892418596
May 21, 2024
Reviewer name: cp
1 out of 5 stars
1 out of 5 stars review

Low quality zippers-unusable

Within a week (and maybe 2 uses) the zippers on this couch seperated making it essentially unusable. At this pricepoint, we expected much better quality. Pass on this one and keep looking!

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your covers. We'd like to assist you further, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you, cp.

Mar 4, 2023
Reviewer name: DeformedSofa
2 out of 5 stars
2 out of 5 stars review

Defective

One of our triangle pieces never fluffed up, it is deformed. Customer service was not helpful they wanted the full explorer sofa returned to them for a replacement.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry for your experience with the explorer sofa. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Dec 25, 2021
Reviewer name: WiscoMom
5 out of 5 stars
5 out of 5 stars review

Great Quality!

On a whim, I bought 2 sets of these because they sell out so frequently and I’m happy I did. They are quality and plush cushions. My kids loved receiving them for Christmas.

Helpful?7EBJOBR5MA4L13892418596
Sep 28, 2022
Reviewer name: Raq
5 out of 5 stars
5 out of 5 stars review

Explorer

Great product! One triangle is having trouble expanding but overall it gets the job done. It’s nice and soft but firm. Haven’t tried washing it so not sure of any zipper issues.

Helpful?7EBJOBR5MA4L13892418596
Jul 26, 2021
Reviewer name: Harley
5 out of 5 stars
5 out of 5 stars review

We love this

I have a 2 year old and 10 month old! My boys have loved it! I have washed poop, syrup and blue pen off the fabric! It still looks brand new! I can’t wait to be able to order another one!

Helpful?7EBJOBR5MA4L13892418596
Aug 3, 2021
Reviewer name: Amber
5 out of 5 stars
5 out of 5 stars review

Awesome!

I was on the fence about getting this for my 1 1/2 year old but decided to pull the trigger and I’m so glad I did! Great quality and my kid is obsessed. Such a good alternative to other kids couches out there.

Helpful?7EBJOBR5MA4L13892418596
Jan 16, 2023
Reviewer name: aw
2 out of 5 stars
2 out of 5 stars review

zipper is trash

Kids love this sofa, but after a month of having it and removing the cover once the zipper no longer unzips. I should have gone with a certain higher price point sofa because after buying a new cover it’s the same price.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry for your experience with the zipper on the sofa cover, AWB. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Mar 24, 2023
Reviewer name: Anthony
2 out of 5 stars
2 out of 5 stars review

bad zippers

Our kids love playing with this couch and I would love to buy another but the zipper quality is terrible and it constantly splitting open! So frustrating and just when you think it’s fixed it happens again!

Helpful?7EBJOBR5MA4L13892418596