Customer reviews for Member's Mark Kids' Explorer Sofa forMember's Mark Kids' Explorer Sofa
Most helpful positive review
5 customers found this helpful
5 out of 5 stars review
Verified Purchase
Family favorite
Carisa
Most helpful negative review
5 customers found this helpful
1 out of 5 stars review
Verified Purchase
Did not rise all the way
Niki
2,571 reviews
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- 5 out of 5 stars reviewVerified Purchase12/31/2023We loved the one we got last year so much, that we got the kids another one for Christmas. We have a 7, 5, 3, and 1 year old and these couches get played with daily! Such a good price for the quality of these! They’re both firm and comfy. We enjoy them.
Family favorite
Carisa - 5 out of 5 stars reviewVerified Purchase1/22/2022This couch is amazing!!! I have two boys who are 3 and 1 and they love it. We do builds and make slides off of the couch and bed as well. It's super versatile and very sturdy. We were in the market for a nugget and took a chance on this. We're so happy we did! I was initially sent two couches of the wrong color due to a vendor error and Sam's customer service handled it so well. Ms. Clarissa made sure we had the couch under the Christmas tree and we're so grateful for that. If any of her bosses see this, give her a raise! Do everything you can to keep her because she is amazing and she made our holiday perfect.
Great alternative to the Nugget
Rachel D - 4 out of 5 stars reviewVerified Purchase8/17/2021The product itself is just as good as a Nugget couch! If you are on the fence about it, highly recommend getting it. I have four kids who range in age from 3-9. I ordered two of these and all four are OBSESSED. I was hesitant my older kids would like it, but they have continuously built forts and played on it, too. The item arrived later than originally scheduled, but was packaged nicely and vaccum sealed. The box is a little heavy if you are carrying upstairs but manageable for one person. Once you cut the plastic, the couch immediately begins expanding. My kids were jumping on it within 10 minutes- which the instructions say helps with the foam filling in any wrinkles it may have, faster. Another video I saw before purchasing was skeptica...
Don't wait! Great product for kids of any age!
Katie M - 5 out of 5 stars reviewVerified Purchase11/8/2022I y grandchildren loves the explorer sofa. I purchased 2 sets of nuggets ($288) for my granddaughters from the original nuggets. I purchase the member mark kids explorer sofa and for the price they are just as good as the nuggets which are overpriced. I recommend the member mark versus the nuggets
Better than the original Nuggets
Teresa - 3 out of 5 stars reviewVerified Purchase10/29/2022We love these for our kids and have three of them. The reason I am rating a three is because the quality of the new ones has gone really down hill. We bought our 1st and 2nd about a 1.5 uears ago and decided the pick up a 3rd. We got our third and half of the pieces didnt expand corretly. No problem it happens with memory foam products some times. The corners and ended weee really hard. We exchanged it for a 4th one, and the same thing happened. Exchanged it for a 5th and same thing again, but not as bad. We were able to do the hair dryer trick and get the triangle piece and thinest flat piece to expand afyer working on them for about 30 minutes. The ones we got over a ueat ago a solid 5 out of 5. The newer ones have slipped so rating it a ...
Older ones were better
Jim - 2 out of 5 stars reviewVerified Purchase7/24/2021My kids have really enjoyed playing with this. The reason for the low stars is because only after a week the zipper is coming apart on the larger pieces. It’s really fun for them and great for creativity. I’m just disappointed on how it’s held up.
Creative fun but has zipper issues
JonMember's Mark SupportHi Jon, Thank you for sharing your feedback. We are taking immediate action. For support, please reach out at https://www.sam... - 1 out of 5 stars reviewVerified Purchase3/3/2022I bought this for my son who loves to build forts and lay in the floor. It still has not risen all the way Ans I don’t feel like it’s going to any more. The triangle pieces are the worst that haven't risen And the corners on the larger piece. We immediately took it out of the box when we received it.
Did not rise all the way
Niki - 1 out of 5 stars reviewVerified Purchase2/8/2024Somehow after ordering, the color of the item I ordered changed. So an hour after ordering, I contacted a Sam’s (overseas) associate, and they said the order has shipped and the color can’t be changed. However, 6 days later, I received a notification the item had just been shipped. I’ve been asked about my experience 3 times, and this is the third time I’ve answered that it was not good, Nobody has ever tried to respond with a “we’re sorry, or anything. I will never order anything online from them again. Also, my membership expires in the next couple weeks, and I likely will not renew it.
Bad experience, ghosted by Sam’s.
RodneyMember's Mark TeamWe are sorry to learn about this experience, Rodney, and would like a chance to make it right for you. Please contact Member ... - 5 out of 5 stars reviewVerified Purchase3/31/2022My boys absolutely love their explorer sofa. We’ve had a Nugget couch for a while, and when it came time to add another, I decided to purchase this Member’s Mark version. While we have only had this one for about a month, I can say I wish we had saved the money on our first play couch. If you’re on the fence, buy this explorer sofa instead of the more expensive option.
Explorer Sofa - Children’s Favorite
Jayhawker90 - 5 out of 5 stars reviewVerified Purchase1/19/2022My 3 boys love these couches! Endless fun and definitely great for cold or rainy days when we’re stuck inside. The emerald color is definitely darker in person than the bright teal color in the photos. I actually like the color in person much better.
Awesome foam couches
Ashleyat87 - 5 out of 5 stars reviewVerified Purchase1/5/2023This will be the gift that keeps giving for years to come! I have a 10, 8 and 15mo grandsons. I actually gifted this to the baby but all three boys love it. It’s large enough for my daughter and all three boys to lounge on, so if you’re limited on space you might want to weigh that in when choosing this product! It’s very comfortable! The baby loves climbing, napping and playing on it. The older boys build forts and like to lounge and read books, play video games and watch movies. It’s been a great buy! I would definitely buy it again! I bought it on sale and the only color left was yellow, which I thought was way too bright and did not match my daughters colors at all, so I hesitated on ordering it. Once it came it and we got it unpac...
Christmas Hit
Angela - 5 out of 5 stars reviewVerified Purchase1/9/2022Bought 2 packs of these, one from the store & one from online. The online one puffed right up! The one from the store took about 24 hours to puff up but they're the absolute best. My kids love them & have so much fun on them. My daughter had her cousin sleep over & they used them to build bed forts to sleep on. Perfect for ages 8 months to 8 years & im sure even older!
Best Kids Sofa
Pam - 4 out of 5 stars reviewVerified Purchase8/9/2021Earlier this year we purchased a Nugget brand sofa and my kids (range from 4-9 years old) were obsessed! With the kids fighting over it daily, I knew I wanted another one. I was ecstatic to see Sam’s Club offering one under their brand to purchase for $50 less. Comparison: MM Explorer sofa is same size as Nugget. Nice cover. MM Explorer sofa triangle pieces are inferior to Nugget triangle pieces. Foam doesn’t fill it as well, sharper angles in the foam make it less sturdy. With the Nugget-thicker rectangle piece is thicker as well as firmer. MM Explorer thicker piece is just thicker. MM Explorer sofa has fewer color options, but color options are all nice. Overall, if I have to choose, Nugget is marginally superior. My overall recommendat...
Explorer Sofa vs. Name Brand
Hilary - 1 out of 5 stars reviewVerified Purchase2/23/2022Never fully expanded. After weeks, they’re being cool with the return. But honestly, they want me to ship it back and that’s a huge ordeal when it’s half expanded and almost twice as big as it was when it shipped. Seems like a silly waste of time. Waiting to see if they’re going to send me two shipping labels. We’ll see! Even if it was fully expanded, it’s really not that cool. Just ordered two giant bean bags for almost the same price.
Not worth it
Andrea - 5 out of 5 stars reviewVerified Purchase8/10/2021This was a great purchase. It's been entertaining my 2 year old and 13 year old. We bought 2 play couches for a higher piece count and when not in use it's tall enough to be a sitting couch in the room. It's big enough to make a bed too. So far no zippers have broken and I'm hanging onto the warranty it came with just in case but we enjoy this couch already with no regret.
Fort/couch/spare guest bed all in one
HollyMember's Mark SupportHi Holly, thanks for sharing your experience. It looks great! Thanks for choosing Member's Mark. - 5 out of 5 stars reviewVerified Purchase10/6/2024If you are considering this couch, buy it! I bought two of them for the price of only one popular name brand, and these are even better than the name brand. The material is a double-brushed and hair does not stick to it. The covers wash well. I did purchase waterproof liners to go over the foam from a different company. I am considering purchasing a third couch.
Exceeded expectations!
C P - 5 out of 5 stars reviewVerified Purchase7/9/2022SO happy we bought these (2 at this point)! We compared to the Nugget and actually prefer these for comfort sake! I am disabled and struggle being on the floor with my almost 1 year old- these give me the privilege of quality time and fun! Would recommend (2 months in) to anyone!
Better than a Nugget!
Kathryn - 5 out of 5 stars reviewVerified Purchase9/2/2021My kiddos love this couch. They've setup forts, tumbled on it, tossed it around you name it. I've even layed on one of the longer pads to watch a movie on the floor with the kids. It's very supportive and comfortable. This is firm foam but you'd want that as they are building and rolling everywhere on it. So far it seems well made. Happy with our purchase and the extra insurance just in case.
Awesome Kids Sofa
Totallycrazyck - 2 out of 5 stars reviewVerified Purchase10/7/2022The foam never full expanded on several of the pieces, despite doing exactly as the paperwork in the box said. It was like it was vacuum sealed, rolled up, put in the box, and then stored somewhere that was not climate controlled. The ends almost looked melted together and just couldn’t expand. Other than that, this would have been awesome. It seemed to be made well and the cover appeared to be good quality. I requested a refund and am going to return to my local club. Customer service was efficient and helpful. Hopefully I won’t have trouble returning it to the club because we got rid of the original box, but there is no way it’s going to fit back in there anyway now. I mentioned this to the customer service representative and he said it w...
Never fully expanded
LRBMember's MarkWe are sorry for your experience, LRB. Thank you for using the Member's Mark 100% Satisfaction Guarantee. - 5 out of 5 stars reviewVerified Purchase11/24/2022Bought as a gift for a friends kid, because my sons LOVE theirs. my friends kid loves hers too, spends all day making forts and obstacle courses. Same with my boys. After a year and a half, there is a little wear on the seam where the tag attached, but otherwise holding up good, and for how destructive my guys are, that's pretty good.
Favorite toy
Sam