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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,570 ratings1,109 reviews
  1. 5 stars82% (2,106)
  2. 4 stars6% (157)
  3. 3 stars3% (87)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 601-610 of 1,109 reviews
Jul 14, 2021
Lauren
5 out of 5 stars
5 out of 5 stars review

Absolutely love it

Super soft and comfy and overall great! The triangles took a bit (2 days) to fully expand and take their proper shape but that was to be expected! I love this thing and so do my kids!

Helpful?7EBJOBR5MA4L13892418596
Jul 31, 2021
mak
1 out of 5 stars
1 out of 5 stars review

broken zipper

Bought this last week for the kids and the zipper on one of the pieces already broke. This product has terrible zippers and the foam is a lot harder than nuggets. I don’t recommend

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark Support

Hi Mak, We are sorry as this seems have been an isolated issue. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Oct 19, 2021
Lacie
5 out of 5 stars
5 out of 5 stars review

Love the fugget!

We got one for our son's 5th birthday and love it so much we just ordered another one for Christmas! Grandma got one for her house too! Can't wait to see what kind of builds we can come up with with 2 of them.

Helpful?7EBJOBR5MA4L13892418596
Sep 6, 2022
Tymika
3 out of 5 stars
3 out of 5 stars review

zipper broke after first wash

We love the couch! However after the first wash the zipper broke. I did purchase the warranty so Sams Club did send me a new one but if the zipper continues to break after the first wash, who knows if they will replace it again.

Helpful?7EBJOBR5MA4L13892418596
Nov 5, 2023
Alex T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good quality

Nice material. Good quality. Can remove covers easily and wash them. I did not dry them just in case just air dry and was easily able to put them back on the cushion 10/10 my kids love it

Helpful?7EBJOBR5MA4L13892418596
Aug 15, 2021
mommy of 2
1 out of 5 stars
1 out of 5 stars review

bummed

I loved this couch and so did my kids. After carefully washing the covers once the zippers busted when trying to put back on. I worked on them for hours every way possible and they are done for. So upset but we will be returning.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark Support

We are deeply sorry this has happened and appreciate that you have shared this feedback! For support, please reach out at https://www.samsclub.com/membersmarkhelp

Mar 23, 2024
Lauren
5 out of 5 stars
5 out of 5 stars review

Love it

We bought one about 2 years ago and love it. My son is rough on it and it still looks like new. Only small complaint is the covers are hard to put back on.

Helpful?7EBJOBR5MA4L13892418596
Feb 2, 2022
Olivia B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!

My daughter was so excited to get this for her birthday. The foam is really sturdy and expanded most of the way within minutes of opening the package. She loves making it into new shapes to climb, jump and play on! Would definitely buy again.

Helpful?7EBJOBR5MA4L13892418596
Sep 6, 2021
Grandpa 76
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

We hope it’s perfect for the grandkids.

We bought this as a Christmas gift. We would like to open to make sure it is perfect but there is no way to do it because it expands and there no way to get it back into the box.

Helpful?7EBJOBR5MA4L13892418596
Apr 4, 2023
TB
1 out of 5 stars
1 out of 5 stars review

Zippers horrible

Poor zipper waste of money. Bought one kids loved it..bought a second one. Washed first one...gentle cycle in front loader. Zippers broke. Won't stay closed. The second one zipper split before we washed it. Kids are under 3 so it's not a weight or play too rough issue. They just designed horrible. Looked for new covers can not find them.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry to learn that the zipper broke, TB. Please know you can exchange or return this anytime as part of the Member's Mark 100% Satisfaction Guarantee.