Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors forMember photos









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Sam’s pulling a scam
BUYER BEWARE! If you purchase this item or anything else on sale, they can mark them as out of stock and tell you that they’ll refund you (the discounted price mind you) but not replace it. They’ll then tell you that once it’s back in stock, you’re more than welcome to purchase again (the regular price). Sam’s is SCAMMING people and getting them to pay full price for items they bought on sale. And don’t bother calling for help, they’ll just blame the mail carrier, even after the mail carrier confirms they never received it from sams club. Ridiculous.
WOULD HIGHLY RECOMMEND
My kids loves this sofa! Making forts, having all-nighters, wrestling, watching movies.. you name it, they have done it! Incredibly easy to clean. I take the coverings off and zip them up before putting them in the washer. It has help to prevent incident with zipper malfunction! Buy it for the kiddos! You will not regret it!
Highly recommend!!!
An absolute 10/10 purchase!!! I bought 2 sets as a Christmas gift for my 7 year old and 15 m.o. boys. That's a pretty big age gap but I couldn't tell you who has loved it more!!! I think it's great for all ages and they literally play on it for HOURS everyday!! I have so many build ideas saved of tik tok and it's so much fun to scroll through and see what build we can do next! If you are on the fence, just get it!!!!
Great for a month!
Dont waste your money. The zipper is absolute junk after washing one time and following wash instructions. The zipper will not close anymore. Also, total junk, is the warranty that is offered on the product. Club will not replace it (I moved 4 hours away from the club I purchased it from so I can't bring it there) and because I didn't purchase it online, the actual company will not replace it. Why offer a warranty then? Sam's Club does not back up their own company products.
Kids love them, well made.
Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.
ZIPPERS WILL BREAK
I bought this for my kids on Christmas & they loved it! Unfortunately the zippers do not last! Around February I emailed customer service & they sent me new covers which was awesome of them! Because there is a 1 yr warranty but now April the zippers have broken again. At this point I will have to return it.
DIY Decompressed Cushions Problem Fix!
We bought 2 of these at different times…. One around Xmas time, decompressed in a matter of hours. 2nd one we bought second hand but still brand new in box. After 16 hours and it still hadn’t decompressed I decided to take my hair dryer to it. I removed the covers then went over every side and every corner with the hair dryer on all six cushions. The heat decompressed them beautifully. There were some creases that the heat couldn't get out but sprayed then with a little water, rubbed it in and let it set, it puffed right up after a while. Hope this helps anyone with decompressed cushions.
Ummmm NOT worth the $175............
We bought this couch for my almost one year old for Christmas. Because you are supposed to take them out of the box after so long we decided to go ahead and open it and hide it from her. Upon opening and letting it inflate it reeked of PEE.....yes PEE. And to add to it one of the zippers was split open and for the life of me I cannot get it to zip. So disappointed. I tried talking to customer service at our local Sam's club and the employee just stared at me and said there was nothing he could do. UGH.
Verified Purchase
Below my expectations.
For the price, I was shocked at how small it was. The kids tried making the different configurations but it just doesn’t stand up. Too wobbly. And it’s too small for them to play under only the two year old can walk into the fort formation. I’m really disappointed. I’d take it back but the kids played on it already. It also says the foam will expand into the covering but so far it has not. So the covers are too big and flop around. The zipper pulls stick up and are large. They don’t tuck in and one of the kids scraped themselves on it. Would not recommend.
PSA: Massage The Corners (& Other Tips)!!!
We just got the couch so far and love it. In a few hours, it decompressed beautifully. I love the emerald color and material which honestly reminds me of soft corduroy. I had my doubts but it’s Day 3 and I love it. No smells out of the packaging and the foam is made in USA and Mexico, with imported fabric covers. It was a nice surprise to know that at least the foam is made in North America. The couch is sturdy and reminds me of a medium firm foam mattress. Some things to keep in mind from scouring many reviews of this couch and similar mod couches: • Immediately unbox and unravel it upon delivery to let it decompress. It assures you of your limited warranty and you can check for any defects or issues (beyond 15 days of delivery date, they may not help as much according to their enclosed booklet). • Let your little ones or yourself go at it after it gets some air in. Playing on it will actually help it decompress faster. •MASSAGE that corner!!! I’ve seen several people say the corners of their triangular wedges don’t decompress, especially one of them that gets really rolled up in shipping. We had that same issue where one came looking rounded and stayed rounded in one corner overnight, while everything else looked great. Unzipped it and GENTLY pulled at the corner tab and massaged it on the sides and it popped back up. HUGE difference! Don’t call them until you’ve tried it! It also helps to realign the fabric corners with the inner foam wedge corners; during the expansion, some of the inner wedge corners get stuck off to the side of a corner, so pulling the fabric corner back up (while pushing the foam down) and realigning with the foam corner ensures nice, pointy corners! About the zippers… * Be careful with them. They do get caught easily with the fabric, so don’t yank on it like you would your jacket zipper or you may get it stuck. As others said, this is a huge or possibly the only con, but if you’re careful with it, you should be okay. They seem sturdy otherwise. * Tuck in the zipper pulls to help hide them. Although these don’t come with hidden zippers, at least it stops the very little ones from finding them and pulling at them. Hope this review helps! After looking at the original as well as similar ones on the big online marketplace (you know which one) and some super high-end ones, this delivered on quality, material and gorgeous color.