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Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
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4.6 out of 5 stars
stars2,566 ratings1,105 reviews
  1. 5 stars82% (2,104)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 1,061-1,070 of 1,105 reviews
Nov 27, 2022
Rachel
1 out of 5 stars review

Broke seems

Broken seems, cover easily ripped the zip grip things fall off over all cheap and just spend more for nugget

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry to hear about your experience, Rachel. We'd like to assist you with this, please reach out to our Member Support team at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, and we’ll try to make this right for you.

Aug 23, 2021
aut
2 out of 5 stars review

zippers

My kids loved this. I took the covers off to wash them and all the zippers busted. I am going to try and return.

Helpful?7EBJOBR5MA4L13892418596
Aug 23, 2021
Nikki
5 out of 5 stars review

best purchase

Bought this for My 18 month old twins and they LOVE IT. But my big kids love it too (6, 10, and 14) seriously the best purchase!

Helpful?7EBJOBR5MA4L13892418596
Jul 17, 2021
Nick Hill
5 out of 5 stars review

Hours of fun!

This is a firmly built sofa that my boys love! My son has been busy trying out the different fort combinations all morning.

Helpful?7EBJOBR5MA4L13892418596
Nov 6, 2022
Zipper will no longer zip
1 out of 5 stars review

zipper will no longer work

We adore this sofa and my kids have requested another one but the zipper no longer works after washing the cover which is so disappointing.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry for your experience with the zipper. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Jun 28, 2023
Grandma Tina
5 out of 5 stars review

Great for Imagination

My grandkids love it. They make forts out of it in the living room, with their blankets. I haven's had to wash it yet, but hope it will hold up.

Helpful?7EBJOBR5MA4L13892418596
Dec 28, 2022
Jaquan
1 out of 5 stars review

horrible zippers

The sofa didn’t fully expand, we have deformed triangles, one side is completely flat and the zippers are a nightmare.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry for this experience, Jaquan. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime. Please contact Member Support at (888) 301-0332 if you need assistance.

Feb 22, 2024
Bri
5 out of 5 stars review

Kids like them

My kids love them and it came super easy to put together. Literally just open the package and let it set out for at least 24 hours.

Helpful?7EBJOBR5MA4L13892418596
Aug 10, 2021
Anna
1 out of 5 stars review

Zipper Broke

Product was great until after I washed it. Cleaned nicely but the zipper broke when I was putting it back on the cushions.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark Support

Hi Anna, this is not the experience we want for our members. We are sorry as this seems have been an isolated issue. Rest assured we are working with our supplier. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Jan 22, 2022
KS2050
1 out of 5 stars review

really bummed

opened it and let it puff up only to have a wedge and part of the thinner base have messed up foam- it’s hard and won’t move at all.

Helpful?7EBJOBR5MA4L13892418596