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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 1,051-1,060 of 1,110 reviews
Aug 10, 2021
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Zipper Broke

Product was great until after I washed it. Cleaned nicely but the zipper broke when I was putting it back on the cushions.

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark Support

Hi Anna, this is not the experience we want for our members. We are sorry as this seems have been an isolated issue. Rest assured we are working with our supplier. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Jan 22, 2022
Reviewer name: KS2050
1 out of 5 stars
1 out of 5 stars review

really bummed

opened it and let it puff up only to have a wedge and part of the thinner base have messed up foam- it’s hard and won’t move at all.

Helpful?7EBJOBR5MA4L13892418596
Feb 22, 2024
Reviewer name: Bri
5 out of 5 stars
5 out of 5 stars review

Kids like them

My kids love them and it came super easy to put together. Literally just open the package and let it set out for at least 24 hours.

Helpful?7EBJOBR5MA4L13892418596
Sep 6, 2021
Reviewer name: hello
2 out of 5 stars
2 out of 5 stars review

disappointing zippers

Con: Zippers are broken within less than 2 weeks!!! Pro: I do like that there are different colors to choose from.

Helpful?7EBJOBR5MA4L13892418596
Aug 21, 2022
Reviewer name: Luckiesu1
1 out of 5 stars
1 out of 5 stars review

zipper broke

First time I took off the cover to wash it and the zipper broke! My kids loved the couch until the zipper broke and now we can’t use it!

Helpful?7EBJOBR5MA4L13892418596
Aug 23, 2021
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

best purchase

Bought this for My 18 month old twins and they LOVE IT. But my big kids love it too (6, 10, and 14) seriously the best purchase!

Helpful?7EBJOBR5MA4L13892418596
Nov 27, 2022
Reviewer name: Rachel
1 out of 5 stars
1 out of 5 stars review

Broke seems

Broken seems, cover easily ripped the zip grip things fall off over all cheap and just spend more for nugget

Helpful?7EBJOBR5MA4L13892418596
reply from Member's Mark

We are sorry to hear about your experience, Rachel. We'd like to assist you with this, please reach out to our Member Support team at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, and we’ll try to make this right for you.

Jul 18, 2021
Reviewer name: CaitlynB
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised!

This is great quality and my kids are having a blast. Quick shipping. Did not take long for it come to correct shape. Double brushed fabric cover.

Helpful?7EBJOBR5MA4L13892418596
Feb 1, 2022
Reviewer name: Jkim
3 out of 5 stars
3 out of 5 stars review

Large dents won’t go away

After several days there are still a couple huge dents in the cushions that won’t expand. I mean like an adult sat on it and created a groove.

Helpful?7EBJOBR5MA4L13892418596
Aug 5, 2021
Reviewer name: Andy
5 out of 5 stars
5 out of 5 stars review

kid soda

This product is wonderful. My son is two and loves climbing. He climbs builds a fort and sits on it to watch tv. We absolutely would recommend this.

Helpful?7EBJOBR5MA4L13892418596