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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 51-60 of 466 reviews
Jul 13, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Very good

I love the new 4k system I just purchased. The digital zoom is wonderful and the picture is crystal clear. The adjustment on the cameras are not what I was hoping they would be, but with a little time I was able to point all the cameras where i needed them.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Feb 6, 2021
Hollywood
5 out of 5 stars review

Verified Purchase

Well worth it!

I bought this system to replace an older different system that stopped working, so i didn't have to run wires this time. All the wire connections were the same from the older system to the new Defender system. I am very impressed with how easy the setup was, even setting up the app on my phone was very easy and stupid proof. The last system I was only able to live view from my phone but this system I can rewind to see what happened the other day. Hands down this is a well worth system. "Love It"

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Hollywood! Thank you for taking the time to leave a rating! Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Apr 20, 2021
PG105
4 out of 5 stars review

Verified Purchase

The product.

Camera system is a very good system. The only issue I personally have is the DVR fan is a little loud for me. My old system was in my living room so I did not want to move all the wires for my new Defender system. The app could be a little better. I have to open twice to get the cameras to refresh.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello PG105! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Jun 8, 2020
Canada
5 out of 5 stars review

Verified Purchase

Defender 4 camera system

Easy install. Booklet and online videos walk through process without anything missed. Picture quality amazing. Wired means never having to recharge batteries or lose signal. App on iPhone and iPad is terrific. Very happy that I chose the Defender system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Acmacfarlane, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our picture quality, system and app! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Aug 3, 2020
Lobstha
4 out of 5 stars review

Verified Purchase

Decent Entry Level DIY System

Purchased this system to keep an eye on our camp. Install of cameras and wire routing was fairly straight forward, you will quickly identify if you have grabbed the wrong end of the cable for the camera. We installed all 4 cameras connected them to the DVR and plugged in the power, it was very rewarding to have the setup screen flash on with images from the 4 working cameras in the background. Set up of the software was okay following the provided instructions, getting the app set up for remote viewing from the phone was a fairly simple process with a QR code. After that, your on your own, and much of it is not that intuitive, but there is plenty of Youtube videos and other forums for operating the system. The cameras are decent quality and the DVR seems solid enough. But time will tell.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Aug 22, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

New 4 K system

The new 4K system is much easier than the older systems. For the DVR, it was basically plug it into the power and the router. Then plugging in the cameras. I has previous camera wiring for an older system and have used it for the new 4K along with the old cameras. I plan to run the newer camera wires to replace the older one along with the new cameras. I'll change them one-by-one as time permits.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello anonymous! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Dec 10, 2020
Matdeux
5 out of 5 stars review

Verified Purchase

A-1 First Class Residential system

Previously had 964H cameras from another company. Read most reviews and decided to try this system, as I had already had the BNC cables run throughout my home. The resolution blows my old system out of the water. Would definitely recommend as the quality with price point is definitely a great value.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Matdeux! Thank you for taking the time to review the Defender 4K Ultra HD 2TB Security System. We are so glad to hear you are happy with the system, the resolution and the different features. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender 4K Ultra Security System. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Dec 14, 2020
Stanley
5 out of 5 stars review

Verified Purchase

Purchased to upgrade from Defender HD system

Faster than expected delivery, set up was simple, presale questions were readily answered and more importantly correctly answered. App works well. The system might be improved if computer could access dvr directly rather than having the intermediate step of downloading to a flash drive and then uploading to the computer, but this hopefully would be rarely used.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Stanley, We appreciate your honest review. We sincerely want to help and we would appreciate understanding all of the details. Would you mind giving us more information about what happened here? Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8 am to 4 pm EST. Looking forward to hearing back from you soon. Kind Regards, Raj J. | CEO of Defender

Aug 9, 2021
Rich
5 out of 5 stars review

Purchased Defender 4K 6 Camera System

I just bought this item and I'm very please with the easy setup and connections.

Helpful?7K9NBASVW8XU13892270278
Aug 3, 2020
Charlie515
5 out of 5 stars review

Verified Purchase

Better pictures than my old system'

I purchased the Defender 4K UltraHD 3TB six camera system to replace an Old Defender System. I was amazed at the much better pictures. We are proud of the new system .

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Charlie515, Thank you for taking the time to review your new 4K system! We are thrilled that you are impressed with the enhancement we have done on our systems. Feedback like yours is what helps other customers like yourself make the right decision for them and their families. Best Regards, Maha M. | Defender Customer Experience Support Manager