Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.

Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for

Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.

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4.5 out of 5 stars

stars511 ratings466 reviews

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Showing 61-70 of 466 reviews

Feb 3, 2021

DBaker

4 out of 5 stars review

Verified Purchase

Good quality camera system

Good quality video in a small package. Standard cables length should be 100ft not 60. Most applications involved with to date require longer runs. Replacement return policy should be adopted to limit surveillance downtime.

Review from defender-usa.com

Helpful?

reply from CX

Hello Dbaker! Thank you for taking the time to review the 4Ksecurity system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Aug 7, 2021

Mugwhumper

5 out of 5 stars review

Verified Purchase

Defender 4K

Easy to set up. Great tech support if you need it. Get notifications or access through the Defender app from anywhere. Mines been up for several months no issues and I love it

Review from defender-usa.com

Helpful?

reply from CX

Hello Mugwhumper! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Mar 29, 2023

Rhett

5 out of 5 stars review

Verified Purchase

Excellent System

After installing cameras picture quality is really good and I like that I can view cameras on my phone and computer. I also like being able to zoom in on cameras.

Review from defender-usa.com

Helpful?

reply from Defender

Hello Rhett, Thank you for your review. We are happy to hear you love the picture quality, the phone app, and being able to zoom in on the cameras. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Oct 15, 2021

Anonymous

1 out of 5 stars review

Verified Purchase

Camera screws

The screws on the cameras are so tight they cannot be unscrewed. Not even with an electric screwdriver. Not even the strongest man. The camera is useless if I cannot adjust it. I would like to get an exchange for one of the cameras.

Review from defender-usa.com

Helpful?

reply from Cx

Hello Grace, We appreciate your honest review. We sincerely want to help and we would appreciate understanding all of the details. We have reached out by email to have this issue corrected. Looking forward to hearing back from you soon. Kind Regards, Maha M. | Customer Experience Manager

Jun 2, 2020

Metsoft

4 out of 5 stars review

Verified Purchase

Defender 4k Ultra HD 1TB Security with 4 cameras

I purchased this unit to replace my old 4 cameras security uniy. Video is sharp and clear. Happy with the product. Easy to install and there an app you can remotely view your security cameras

Review from defender-usa.com

Helpful?

reply from CX

Hello Metsoft, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with the quality of the picture, easy installation and the app! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Jan 19, 2021

paulsans

5 out of 5 stars review

Verified Purchase

Great upgrade to old system

Replaced a much older Defender system. Happy with new look and feel of the system. The cameras are much better than the old ones. I compared the old cameras video recordings to the new one.

Review from defender-usa.com

Helpful?

reply from CX

Hello paulsans! Thank you for taking the time to rate the Defender 4K Ultra HD 2TB Security System with 6 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 5, 2020

Pete M

5 out of 5 stars review

Verified Purchase

Defender 4K

High quality images from camera's. Affordable price. Videos explain how to hook up and set up everything are concise. In the future, it should have a wireless mouse. I am very pleased overall.

Review from defender-usa.com

Helpful?

reply from CX

Hello Pete M! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying, the clear picture and the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Jan 11, 2021

Mike And Pam

5 out of 5 stars review

Verified Purchase

Very good system for the price!

Very easy to install and program! Used it to replace my Swann system that failed! Picture quality is very good and the app for my phone works very well! Very Satisfied!

Review from defender-usa.com

Helpful?

Sep 24, 2020

concours

5 out of 5 stars review

Verified Purchase

Computer savvy! Watch the YouTubehelp.

I always liked Defender Products. This is my 2nd time I bought Defender camera systems. This is a upgrade to what I had. You need to be computer savvy. No IT help.

Review from defender-usa.com

Helpful?

reply from CX

Hello councours! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Please note our Customer Experience Experts are available through Live chat on our Defender Cameras website and can help with all of your technical issues! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Apr 1, 2021

Sam Cubs

5 out of 5 stars review

Verified Purchase

Great Security System. I use it for my business.

I spent a lot of time doing my research for a security camera for my warehouse. This one is simply the best for the price. Will buying another one for my stores. The app is also so easy to use. All in all, I'm impressed.

Review from defender-usa.com

Helpful?

reply from CX

Hello! Thank you for taking the time to review the Defender 4K Ultra HD 1TB Security System with 4 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert