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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars
511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 31-40 of 466 reviews
Dec 10, 2021
Liz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great camera system

Wanted to wait until everything was up and running before this review. Cameras have very crisp pictures and videos. Alerts work as intened and the livee view is nearly perfect, (we have dsl so a slight delay). Had a few hiccups on getting it working smoothly. I recommend if you have an older B&C cable system, you run the supplied wires. Ours would not go into night mode and took a few days to realize that was the issue. These cameras require the beefier cables that can deliver more power to the better night vision these offer. Had some issues with it connecting to the app, but the customer service was very helpful. They do most of their corresponding via emails, but can set up a time to talk if needed.

Helpful?7K9NBASVW8XU13892270278
Jul 12, 2021
Dmja
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pro security camera system at a great price.

The Defender camera system is a sophisticated security camera system which comes with a highly configurable application to set up and control the behavior of the cameras. The 4K video is excellent and has a viewing coverage that is very good. The motion detection is configurable and the notifications, which may be sent via SMS (text) and or email, are generated very quickly. The only improvement I can suggest is that the motion detection can be less sensitive to shadows of trees blowing in the breeze or insects flying by the cameras. There is a sensitivity adjustment and you can adjust the size of the motion detection area, but these false positives can't be eliminated with the current software.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Dmja! Thank you for taking the time to rate the Defender 4K Ultra HD 1TB Security System with 2 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Aug 6, 2021
bgbt3nk
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Hardware, Lacking Software

As the title implies, the Defender Security System hardware is really great. The 4k picture quality can't be beat and the system is relatively easy to setup. However, the limitation on monitoring the system is a deal breaker. Monitoring the system from a cell phone is easily configured, but the image size is really too small to be of any value. The fact that there is NO application available to remotely monitor the system with a PC really stinks. The system can be monitored locally, ie same network segment, using the embedded DVR app but NO remote. Recommendation to Defender---FIX THIS.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello bgbt3nk! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Sep 12, 2021
Tamie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

16 camera 4K System

Let me start by saying I was very nervous about purchasing this system. I'm NOT computer savoy and neither is my husband! We purchased the 16 camera 4K system to replace an older system we had for our business. Let me say, watching the You Tube videos a bunch of times made the process very easy! The set up was pretty simple, but I suggest watching the video's for me at least it helped tremendously! We just replaced the camera's we had so we had all the wiring in place, so that cut a lot of time off the installation. I would recommend buying this system!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Tamie, Thank you for your review. We are happy to hear you love the system and found the videos extremely helpful. Thank you for your recommendation. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert

Oct 10, 2022
TVQ100
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Defender DVR Camera System

We purchased a new home with an older model of the Defender Camera system. When we upgraded, we found that there were issues with the DVR we received. We contacted Defender and they replaced the DVR with no problems. They were communicative and kept up up to date on the entire process

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender

Hello TVQ, Thank you for your 5-star review, although issues are very rare we are happy to hear that our team was able to resolve everything quickly for you. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Apr 2, 2021
Pastor Abbi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Won’t buy another system.

These cameras are wonderful. I like that each camera does not need its own power adapter. We can put 4 camera lines per power adapter. That’s something we had an issue with when it came to a different company. We ordered the 16-channel unit from Defender and it covers a 5000 square ft area easily. We love the quality of the images and how easy it is to use the system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Pastor Abbi! Thank you for taking the time to review the Defender 4K Ultra HD 4TB Security System with 8 Cameras. We are so glad to hear you are happy with the system, the easy setup and the resolution. Our customer feedback is what matters most to us here at Defender! Yvonne M. | Defender Customer Experience Expert

Oct 26, 2020
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent for the price.

I am writing this review without setting up the system yet. I purchase this to send to South America for our business. The price is excellent for this system compared to other systems out there. Shipping was speedy, received it within 2 business days. Will update the review depending on the performance of the system after it is installe.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Apr 7, 2021
Wayne in Texas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

High Quality and No Monthly Fees or Payments.

Great quality with easy to understand startup instruction guide. Everything was in the kit to get the system up and going. This system is self contained where the video data is stored safety on your local high capacity DVR with no monthly fees that never end. The system is highly customizable to fit your unique needs.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Wayne! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Jul 26, 2021
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

About movement recording stretching

I installed Defender CCTV DVR in many place of my friends and families. It’s great results but in video I found one issue like movement vision is not good steady results are good. Example a person or car movement stretched not like Poe or nvr. Only this issue should be solved. Thanking you

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Alpeshkumar! Thank you for your honest review. We would love to help you get the most of your system and please use the chat feature on our site. https://www.defendercameras.com Support is available from Monday to Friday from 8 AM to 4 PM EST. We are always happy to help in any way we can! Yvonne M. | Defender Customer Experience Expert

Jan 25, 2021
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I have Defender in my home and business

I loved the Defender 4K system my wife gave me for Christmas so much in my home, I bought one for our business as well. I am looking at their security systems for our other locations around the US. The quality is amazing and it is controlled by me and not dependent on the cloud, which gives me peace of mind.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278