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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 31-40 of 466 reviews
Apr 27, 2021
Anonymous
4 out of 5 stars review

Verified Purchase

good first impression

For the price, decent picture and after a couple of hours of adjusting the settings and connecting the app, things seem to be fine so far. Better image than my old 720p cameras from 2015 from Samsung, but only gave 4 starts because the old cameras had a metal base / metal pivot socket / metal adjusting ring, while these cameras are all plastic and quite lightweight by comparison, but that does not mean they will not last as long or stand up to inclement weather - here's hoping. . .

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Austin! Thank you so much for taking the time to leave this amazing rating. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Sep 26, 2020
CLamb
4 out of 5 stars review

Verified Purchase

only records at 8 frames per second

Specs describe the camera at 15 FPS capability. Other systems I was looking at were only 7. Once I was into settings, was disapointed to find that 8 Frames per second was the max that it seems like it can handle. It has a 15 FPS feature, but only in the substream. still a decent quality camera. Instructions for getting the mobile app to properly work were not the best, but tech support walked me through it. Would be nice if one camera came with an audio feed, since the DVR supports it.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Jan 8, 2021
Garth W
5 out of 5 stars review

Verified Purchase

Defender 4K 7 Camera system

Excellent value for your money.The product is carefully packaged and was received within 3 days of ordering.Installation can be a bit tricky if you decide to hide all the wires as I did.The picture quality is excellent especially if you connect to a 4K monitor.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Garth W! Thank you for taking the time to review your Defender 4K system. We are so glad to hear you are happy with the picture quality! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender 4K. Without you and our other customers, Defender would not be the name it is today!

May 3, 2020
ittgamer
4 out of 5 stars review

Verified Purchase

Amazing sharp 4K clarity for a security camera.

I purchased the new 4K HD 1TB 4 camera system as my other HD unit only included (2). Overall the display is "super crisp". That is a plus, however my older system allowed me to see a greater area of coverage. I expected a wider viewing range as it advertises and it being 4K, but honestly it really gives you a lot less viewing area. Picture width horizontally in comparison to the HD unit is actually the about the same, but vertically (top to bottom) it cuts off "a lot". In the most important area of my home facing the road and my front porch I am now having to use (2) cameras to see what I could see previously with just the (1) camera. I have adjusted every camera detail withing the easy to use unit, and I cannot get a better coverage image. Overall, the clarity is amazing with true 4K live display up to 15fps. On the upside, I can now read license plates on parked cars, I can see extreme details of objects I couldn't see before at the cost of previous coverage area. I don't know if this is supposed to be the give and take of greater quality picture, but I could see plenty enough detail before of people, objects, etc, before this upgrade. The system is not all bad, the connection to the internet was simple. Within minutes I was able to stream live view right on my android phone. Which actually helped me with the installation because I could use my phone to position the cameras. Kept me from going up and down a ladder a hundred times to get an optimal view. I really hope this review helps others when considering to make this purchase.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Dec 10, 2021
Liz
5 out of 5 stars review

Verified Purchase

Great camera system

Wanted to wait until everything was up and running before this review. Cameras have very crisp pictures and videos. Alerts work as intened and the livee view is nearly perfect, (we have dsl so a slight delay). Had a few hiccups on getting it working smoothly. I recommend if you have an older B&C cable system, you run the supplied wires. Ours would not go into night mode and took a few days to realize that was the issue. These cameras require the beefier cables that can deliver more power to the better night vision these offer. Had some issues with it connecting to the app, but the customer service was very helpful. They do most of their corresponding via emails, but can set up a time to talk if needed.

Helpful?7K9NBASVW8XU13892270278
Feb 26, 2021
Chris 85
5 out of 5 stars review

Verified Purchase

3 Camera system

Great system, very user friendly, and great cameras. The only regret I have is not getting the 4 cameras. Its way cheaper to get the bundle compared to buuing a 3 camera system and finding out you could use another one. Cameras are sold individually at a much higher price.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Chris 85! Thank you for taking the time to review the Defender 4K Ultra HD 1TB Security System with 3 Cameras. We are so glad to hear you are happy with the system and the easy setup. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender. If you were interested in an additional camera, please use the chat feature on our site and we would be happy to assist. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 9, 2021
James E
5 out of 5 stars review

Verified Purchase

Defenders 4K cameras System

This system is very good. It has a very clear picture and a very wide view range. If you have a 4K television or monitor it will look great. But it will work with a regular basis monitor. I have had Defender systems for years. I have even installed them for some business. I highly recommend this company and their equipment.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello James! Thank you for taking the time to review the Defender 4K Ultra HD 2TB Security System with 6 Cameras. We are so glad to hear you are happy with the system, the 4K resolution and the camera field of view. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Jul 4, 2020
Cass
5 out of 5 stars review

Verified Purchase

4k Ultra HD Security System

This is actually my second Defender security system. I loved my 8 channel 4 camera HD 720p system I bought years ago so much that when I decided it was time to upgrade to newer equipment I knew I trusted Defender and was unsure I would like any other security system so I bit the bullet and got the 4k 16 channel system with 8 cameras. It took me a while to set it up because my old system was still working so I had the luxury of waiting for cooler days to run the cables through my hot attic. I'm very impressed. I knew that the 4k should be clearer and easier to zoom into but when I actually plugged it in I was shocked how much detail I had been missing. The system almost has too many controls. I'm still learning all of the new features. I will say that the outside cameras brightness was set to be to dim at first but thankfully it was an easy adjustment to make them brighter. I assume to is some auto adjustment due to the sun since the indoor cameras default setting looks great. I already know I will have many years of quality use with my new Defender system and I look forward to buying another one in the future.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Apr 7, 2021
Wayne in Texas
5 out of 5 stars review

Verified Purchase

High Quality and No Monthly Fees or Payments.

Great quality with easy to understand startup instruction guide. Everything was in the kit to get the system up and going. This system is self contained where the video data is stored safety on your local high capacity DVR with no monthly fees that never end. The system is highly customizable to fit your unique needs.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Wayne! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

May 13, 2021
MYCULL
4 out of 5 stars review

Verified Purchase

Very Pleased

Picture Quality is great. Would have liked to have been told what was needed prior to purchasing it for the sound to record. Also, would be nice if Defender attached to my computer and backed up to the hard drive instead of a USB Stick. Just minor things that would make it even better.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello! Thank you for taking the time to rate the Defender 4K Ultra HD 1TB Security System with 4 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert