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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 311-320 of 466 reviews
May 9, 2019
Belinda911
5 out of 5 stars review

Easy Set Up- Crystal Clear Cameras!

[This review was collected as part of a promotion.] I own 3 business with security camera systems and also have 1 at my home. The Defender 4k was so easy to set up and I have to say so much clearer than the other systems I currently have. I love the added features this has such as plate recognition and face recognition. It also has times when someone entered, which is an added benefit. This is a great system and so easy to set up, so if you have been concerned about installing a complicated system trust me from experience this is completely user friendly!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Belinda, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 16, 2019
jcvr4
4 out of 5 stars review

great picture

[This review was collected as part of a promotion.] I found the image quality on these cameras are great! However, like most cameras the night vision is just average. The install went fairly well too. I wish there was the possibility to expand past 8 cameras in the future, but the recording unit only takes 8 inputs.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Joseph, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 16, 2019
JD1209
5 out of 5 stars review

Great System

I bought this system for my home in September. They were very easy to put in and do exactly what I want them to do. I would definitely recommend this system to someone who is interested in buying a home security system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi John, thanks for taking the time to write a review. We are happy that you are enjoying your system. Martin R. | Defender Customer Experience Expert

Oct 11, 2021
LeighB
4 out of 5 stars review

A decent camera system

works well, we 've had some blurry issues. don't have audio on the cameras and the play back on the connecting app is not as good as on the at home device itself

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Leigh, Thank you for your review. I am very sorry to hear you have had a blurry issue, please contact our support team through email or live chat, we would be happy to assist. While the 4K does not come equipped with audio, you can purchase a microphone with RCA connections from a third party. The microphone connects to the back of the DVR and is run to the area in which you want to hear sound. Please note the connection with the app can be affected by the speed of the internet in your home as well as on the device you are connecting with. Thank you for choosing Defender to protect what matters most! Best Regards, Amanda M. | Defender Customer Experience Expert

Jul 6, 2021
Amber G
5 out of 5 stars review

I love my 4k defender security system

I just upgraded my security system to this defender 4k system. And I am amazed by the quality defender. I'll never from another company again. Love it

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Amber! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. We are thrilled to hear you love the cameras and the quality. Thank you for choosing Defender! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Aug 29, 2020
Toma
4 out of 5 stars review

Money Well Spent

Easy setup, and install. We went to a wired system because we are tired of buying batteries for our current wireless system. Good reviews from a friend who bought this unit. So far I'm very happy with the system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Toma! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you were happy with the ease of set up! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

May 24, 2021
Ed C
5 out of 5 stars review

Quality 100% for the cost

Just installed a set, easy to set up and great quality of the images. Note that works 100% in hard connections. 70% on the app. I am very satisfied and recommend.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Ed C! This review made our day! We are so glad to hear you are happy with how easy the system is to set up and the great 4K resolution. We would like to help you get the most of your system and please use the chat feature on our site. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD 2TB Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Mar 5, 2020
Beaver2226
5 out of 5 stars review

Easy to work!!!

We just upgraded to a new set however we have had the cameras for 10 years and they are wonderful and work for what we needed. Defender customer service is also easy to deal with as well.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Marleena and Bill, thank you for taking the time to review your Defender 4K security system! Welcome to the Defender Family! We are so glad to hear you are happy with your second system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Jul 1, 2020
Popeye 01
5 out of 5 stars review

Excellent

Prend de vraie belles images, un peu difficile a comprendre, j'ai un peu de difficultés a le faire fonctionner juste sur Motion, mais je devrais réussir un jour.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
May 9, 2020
Bud Brasier
4 out of 5 stars review

Improved Over HD System

I had a Defender 8 CH HD system that only lasted about 2 years before the DVR died. I had to purchase a new Defender 8 CH 4K system to replace it. The new DVR has a better software than the older system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278