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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars
511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 321-330 of 466 reviews
May 24, 2021
Ed C
5 out of 5 stars
5 out of 5 stars review

Quality 100% for the cost

Just installed a set, easy to set up and great quality of the images. Note that works 100% in hard connections. 70% on the app. I am very satisfied and recommend.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Ed C! This review made our day! We are so glad to hear you are happy with how easy the system is to set up and the great 4K resolution. We would like to help you get the most of your system and please use the chat feature on our site. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD 2TB Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Dec 20, 2019
JCForune
5 out of 5 stars
5 out of 5 stars review

Easy setup.

I bought this to upgrade my old system i had for 5 years and was starting to fail. Great part was i didnt have to run new cables just took down the old cameras and installed the new ones and plugged everything into the new DVR and worked perfect.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello John, thanks for taking the time to write a review. We are happy that you are enjoying your system. if you should require support please contact us by phone, email or live chat! Martin R. | Defender Customer Experience Expert

May 14, 2019
brad419
5 out of 5 stars
5 out of 5 stars review

Upgraded an older unit

This is my 4th unit so far. I have 2 systems running at 2 different locations and have now upgraded both of them to 4K. Easy set up. Great picture quality.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Brad, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 7, 2019
Vet028
5 out of 5 stars
5 out of 5 stars review

Quality picture

Easy set up. Company is responsive to questions regarding technical issues. Picture is very clear and colorful in the day. Night vision is also quality.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Tammy, thank you so much for taking the time to leave a review! We are so happy to see that we have been able to assist, should you have any further questions or concerns, please reach out!

Apr 20, 2020
Andrew in Toronto
5 out of 5 stars
5 out of 5 stars review

Easy install. Great value for the price.

Recently purchased this model and found the install to be easy and straight forward. Mount where you like and adjust the camera to the correct angle. The best part is no monthly fees and it's easy to access through their mobile app. 2 thumbs up.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Andrew in Toronto, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Oct 7, 2019
HK80210
4 out of 5 stars
4 out of 5 stars review

Easy to set up and use

I purchased the 4k cameras and DVR to replace an older system. The picture quality is excellent. DVR is a little loud but is easy to set up and use. Wish I would have caught the sale!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Welcome to the Defender Family, Heather! We are happy to see that you are enjoying your Defender 4K system!

Sep 21, 2020
Look Out
5 out of 5 stars
5 out of 5 stars review

I hear a noise outside

Now sense I bought this system. I can rest at ease, when I hear a noise outside. I am able to see all around the outside. Without leaving my bed. Now that is great!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Look Out! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Mar 10, 2019
Ahmad2019
5 out of 5 stars
5 out of 5 stars review

Great Product

I love this product. I’m using it in 10+ locations. Repeat customer! I recommend improving the App. Currently I can’t give access to my managers for their location. With admin login they can see all the locations.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Waqas, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 17, 2019
Chuck777769
5 out of 5 stars
5 out of 5 stars review

Great product

I bought these cameras 3 weeks ago. They were very easy to install, and they work great. I used support 2 times, and they were very helpful. The night vision works wonderful. Works a lot better than most systems I have seen.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Charles, we are happy that you are enjoying your system and that you had a great experience contacting our support team. Martin R. | Defender Customer Experience Expert

May 9, 2020
Bud Brasier
4 out of 5 stars
4 out of 5 stars review

Improved Over HD System

I had a Defender 8 CH HD system that only lasted about 2 years before the DVR died. I had to purchase a new Defender 8 CH 4K system to replace it. The new DVR has a better software than the older system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278