Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

Member photos

Sort by |
Showing 261-270 of 466 reviews
Jul 9, 2020
tomw4259
5 out of 5 stars review

Outstanding features

I just got the product the other day and I love the features this system has over my previous system. The 4k cameras and the digital zoom are fantastic. I love the wide angel coverage the cameras have, much better than my previous system. I am looking forward to having this system for a long time, it gives me great peace of mind. I will recommend Defender cameras to anyone I happen to come across that is looking for a system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello tomw4259! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Apr 25, 2019
Kyara1210
5 out of 5 stars review

Fantastic system

[This review was collected as part of a promotion.] The defender security system is impressive. My husband had these installed( lines ran and 4 cameras) hooked up in 2 hours. Picture quality is phenomenal and the DVR system is a breeze to use! Living out in the rural country with closet neighbor 2.5 acres away, we feel installing these was a no brainer. I’m amazed at how great these little cameras work. The only thing we had an issue with was figuring out where to places cameras. We have a large house 88 ft long and the cables wouldn’t reach where we wanted them. Overall the system is fantastic, very user friendly!! I would recommend these to anyone looking for a quality product that your typical homeowners could use. I’ll include pictures shortly. For some reason my computer won’t upload them currently.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Kyara, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Aug 12, 2019
brad49
5 out of 5 stars review

Improved Picture Quality

This is my third system from Defender. I have always been happy with their products. Picture quality is much improved with this 4K system. Set up was a breeze and only took a few minutes to link to my phone. I wish I could remote view from a PC like the older systems. I have not been able to find a way to make that happen, but it does view easily on my phone. There are just times it would be nice to see on a larger screen when I am away from home.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience

Hi Brad, thank you for your review and for being a loyal member of the Defender Family! We are happy to see you are enjoying your new 4K system, I will let our research team know about your thoughts towards remote PC access

Dec 12, 2019
Joe E
4 out of 5 stars review

Good Basic Wired System

System is pretty good. Video quality is good but not as good as I was expecting from 4K. Also, the sensitivity of capturing motion is about 90%, as I still get a lot of false triggers, and then on the flip side I miss some footage that should have been captured. However, I'm mostly happy with the system quality for the value.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Joel, thank you for the feedback, we appreciate it and strive to make our products the best they can be. If you should require support, please contact us by phone, email or live chat! Martin R. | Defender Customer Experience Expert

May 10, 2019
Debrasworld
5 out of 5 stars review

Good camera system

[This review was collected as part of a promotion.] The camera system is great it is Crystal clear and it's 4k. It is easy to set up. It comes with everything you need. You can make your house secured. You have enough cameras. You can use your smartphone to watch the recorded videos.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Debra, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Oct 23, 2019
910Geek
5 out of 5 stars review

Great resolution quality

We purchase these cameras for different clients, starting with the 1080HD now 4k, great quality, easy to install and configure. Just remember to get 4k quality, make sure the tv/monitor can do 4k. We normally purchase a 4k TV for our clients to view.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Thanks for the review David, we are glad that you decided to be apart of the Defender family. If you should have any questions please contact our support team by phone, email or live chat! Defender Support

May 10, 2019
Nicolesbb
5 out of 5 stars review

Defender 4K, you can’t go wrong

[This review was collected as part of a promotion.] The Defender 4K security system kit is a DIY dream, it includes pretty much everything needed to install it successfully yourself, from mounting the cameras, wiring them, and operating the DVR, not to mention a very detailed (in color) instruction manual so you cannot get it wrong. I love this kit because: The cameras can be adjusted to get the perfect line of sight, they can be mounted indoor or outdoor, and the picture quality is clear 24/7 due to night vision!! The DVR is user friendly, password protected and includes 1TB of storage for playback!! The system includes a free app for mobile use that gives remote access to equipment for monitoring in real-time!! It is easy to expand the level of security with additional defender products if needed.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Nicole, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 26, 2019
BETH M
5 out of 5 stars review

Definite Step Up

The 4K system is obviously better than it's predecessor. I purchased the Defender HD approximately 2 years ago and there's is a discernible difference. The picture clarity on this system is markedly more clear at both short and long range. In addition, the extended memory is a very nice feature. If that wasn't enough the night vision is better. All in all, I don't think a person could go wrong buying this system it seems great.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Beth, thanks for taking the time to write a review. We are happy to have you as part of the Defender Family. If you should require support please contact us by phone, email or live chat! Martin R. | Defender Customer Experience Expert

Apr 24, 2019
KitM04
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Digital wireless technology allows you to reach those hard to reach areas like the garage, shed or parking lot Featuring ClearVu Smart Signal, an adaptive technology that uses FHSS technology to minimize signal interference and provide an uninterrupted viewing experience without disrupting your Wi-Fi network Remotely live stream, access recorded footage with Defender’s free app. Operating Temperature: -30°C to +55°C / -22°F to +131°F Less than 95%RH Flexible recording options allow you to monitor continuously, enable motion detection or tailor a schedule to fit your lifestyle Four 1080p wide angle, night vision cameras made of an ultra-lightweight polycarbonate vandal resistant housing and IP65 rated for weather resistance. The night Vision is very good which I thought wouldn't be. I also like the extra security when I'm away, right on my phone with the app. I just recently moved into a new house and don't know anything about the people or neighborhood so this gives me a great piece of mind. At first with all the wires, I thought it would be hard to install but it wasn't to bad at all. I would recommend to any one looking for security of your family and property.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Kitty, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 11, 2020
Unhappychuck
1 out of 5 stars review

Security vulnerability

I purchased a system from this company and after the warranty ran out they no longer want to offer firmware or support for there production. I have found that with a third party application user account can perform administration functions with your dvr. Support team told me they no longer support my model. It is only 2 years old. If you want to buy a system with a company that expects you to buy a new system every 2 years then look somewhere else.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278