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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
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4.5 out of 5 stars
stars
511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 261-270 of 466 reviews
May 10, 2019
Debrasworld
5 out of 5 stars
5 out of 5 stars review

Good camera system

[This review was collected as part of a promotion.] The camera system is great it is Crystal clear and it's 4k. It is easy to set up. It comes with everything you need. You can make your house secured. You have enough cameras. You can use your smartphone to watch the recorded videos.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Debra, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Aug 8, 2019
Jburgess1915
4 out of 5 stars
4 out of 5 stars review

Pretty good system

[This review was collected as part of a promotion.] The system has a good picture. I wish there was an audio option. It would be easier if the cables were longer too. Took a bit to get it set up but in the end I am happy with the way it all works. It’s much better than my previous set up.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience

Hi Joshua, thank you for the review, happy to hear you love the stunning 4K resolution! If you happen to need longer cables, we do sell them on our brand site under the accessories tab.

Apr 20, 2019
BigDefenderFan
5 out of 5 stars
5 out of 5 stars review

cant go wrong with Defender

I bought this system as soon as it came back in stock. I have been waiting for Defender to come out with a better upgrade to my current system (a Defender with 600TVL) and didn't want to go with their 2k wireless version. Being impatient as I am, I installed the DVR as soon as I got it without running the new cables or the new cameras, and even then see improvement on every level. Once I had someone get in my attic to run the cables, and installed the new cameras I was extremely impressed with the resolution. I mean come on it's 4k. Even on a 1080p monitor it's ridiculously clear.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi David, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 3, 2019
Vaylec
5 out of 5 stars
5 out of 5 stars review

Great system!

We purchased three units for our school facilities. All three boxes were missing the camera power adapters; but after contacting support we received them within a few days without any issues. I've installed 8 of the 16 cameras from one of the units so far; it's a slow process but well worth it. I have had to order some longer cable lengths as 60' isn't long enough for some areas. The daytime picture quality is really great on the 43" HDTV (I have yet to try it on a 4K TV). I was surprised at how good the picture quality was at night on both inside and outside cameras. I am able to access the cameras on the app only when I am at school on the same network; I need to do some research into what settings to enable to view it when at home or away from school. Otherwise, the app works great with both live and previously recorded video. I am looking forward to getting the rest of the cameras installed and figuring out the app settings for when I am away from school. I highly recommend this system!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Vayle, thank you for writing a review. We appreciate the feedback. If you would like assistance setting up the remote viewing please contact our support department. They can be reached by phone, email or live chat! Martin R. | Defender Customer Experience Expert

Dec 26, 2019
BETH M
5 out of 5 stars
5 out of 5 stars review

Definite Step Up

The 4K system is obviously better than it's predecessor. I purchased the Defender HD approximately 2 years ago and there's is a discernible difference. The picture clarity on this system is markedly more clear at both short and long range. In addition, the extended memory is a very nice feature. If that wasn't enough the night vision is better. All in all, I don't think a person could go wrong buying this system it seems great.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Beth, thanks for taking the time to write a review. We are happy to have you as part of the Defender Family. If you should require support please contact us by phone, email or live chat! Martin R. | Defender Customer Experience Expert

Nov 4, 2019
Luisa87
5 out of 5 stars
5 out of 5 stars review

Best Security system!

I bought this product about 2 months ago and it is wonderful, safe, easy to install and most of all I like how they provide adapters in order to spread my cameras around the house. I highly recommend this to anyone who wants to install cameras all around your home. The representatives are also very polite and willing to resolve your problem and/or questions.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Luisa Torres, and thank you for taking the time to review the Defender 4K wired security system. We are glad to hear you are happy with the system. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.

Nov 8, 2019
LarryB SC
4 out of 5 stars
4 out of 5 stars review

Clear pictures, fairly easy to use

Bought this about 6 weeks ago and I just installed it 3 days ago (reason for 4 stars). The quality seems to be good and easy to use,nice clear pictures. Wish it came with a user manual for faster, easier references. I think it is going to do a good job for what we needed.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Larry Blodgett, and thank you for taking the time to review your Defender 4K wired security system. I'm happy to hear you are happy with the picture quality. Should you find that you have any questions please contact our support team by phone, email or live chat! Also, all of our manuals are easily accessible on our website.

May 1, 2019
Huntsmom
5 out of 5 stars
5 out of 5 stars review

Great system!

[This review was collected as part of a promotion.] The Defender System has provided great peace of mind for our home security. The system installation does require some electrical and tech knowledge but nothing that a DYI homeowner can' handle. The instructions provided for install are easy to follow. The video images are high quality and we like the peace of mind of being able to check on our home through the app. Very happy with this system!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Amy, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 18, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4camera 1 TB

Have not yet installed the system. However the delivery was very quick.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Jun 28, 2021
Digital Glitch IT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Defender Systems are a great fit

Great system and easy to install. We have installed these for mamy clients

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Digital Glitch IT, Thank you for taking the time to review the 4K Ultra HD 4TB Security System with 15 cameras. We are so glad to hear you find the installation easy and that you find Defender to be a great fit. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD 4TB Security System with 15 cameras. Without you and our other customers, Defender would not be the name it is today! Best Regards, Mandala M. | Defender Customer Experience Expert