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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 251-260 of 466 reviews
Oct 22, 2020
Jare p
5 out of 5 stars review

I installed my system about 3 weeks ago. The installation for the cameras and the DVR are easy; the hardest part is pulling your soffit and installing braces depending on how you are anchoring your cameras. Picture quality is great on the cameras and the app is awesome! When I'm out of town on travel, I can look up in real time what is going on at my house as well as use playback to look up motion events that occurred.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Jan 26, 2020
LornaDon
5 out of 5 stars review

Great Value

Purchased this a month ago. The sales staff were very helpful, and the system has lots of great features - that work. We were drawn here by a recommendation from a colleague, after we read a large number of poor reviews on more commonly used "cheaper" video monitoring systems. So far we are very happy with our choice to go with Defender.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello there, Greg! Thank you very much for taking the time to review your Defender 4K security system. We are happy that you are enjoying all the great features the system has to offer. Martin R. | Defender Customer Experience Expert

Apr 25, 2019
toodlesmn
5 out of 5 stars review

Very Happy

[This review was collected as part of a promotion.] We have been wanting to install cameras in the front areas of our house. Especially pointing at our door/step area in case packages are stolen. So we decided to try out the Defender 4K (8MP) Wired Security System with 4 Cameras. We were a little nervous about installing these ourselves but it was actually very straightforward. We did watch a couple videos online to assist. We are very pleased with the quality of all of the equipment and happy how easy it was to set up. The picture quality is amazing, clear and up close looking. We are very happy with all of the features and are actually having a lot of fun testing everything out. The price for the quality you get is great. I definitely recommend this product.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Tammy, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 26, 2020
DanR
5 out of 5 stars review

Excellent Product

This product is simple to get set-up and program and easy to use. I would strongly recommend this product to anyone looking for a little extra security. The best feature is the local DVR, no extra fees to access the cloud, and it can be programmed for remote viewing. Works great!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello DanR, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Nov 8, 2019
LarryB SC
4 out of 5 stars review

Clear pictures, fairly easy to use

Bought this about 6 weeks ago and I just installed it 3 days ago (reason for 4 stars). The quality seems to be good and easy to use,nice clear pictures. Wish it came with a user manual for faster, easier references. I think it is going to do a good job for what we needed.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Larry Blodgett, and thank you for taking the time to review your Defender 4K wired security system. I'm happy to hear you are happy with the picture quality. Should you find that you have any questions please contact our support team by phone, email or live chat! Also, all of our manuals are easily accessible on our website.

Jul 25, 2019
prani
4 out of 5 stars review

excellent video quality leading to peace of ming

[This review was collected as part of a promotion.] Honestly after getting this product I avoided putting them up because I was nervous how difficult they would be. There are a lot of videos available demonstrating exactly how to install them. Ive also found customer service so helpful in alleviating concerns and answering questions. The video quality is excellent and now I have peace of mind when I am not home. Don't procrastinate and put them up and enjoy them!!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Rani, we're so happy to hear you're loving the 4K system! Peace of mind has always been what we want to provide our customers, we hope to provide this to you for years to come.

Aug 20, 2021
Trish
5 out of 5 stars review

Awesome

Defender 4K (wired) was easy to install, had a little trouble with email notifications. Contacted online support Yvonne M was a great help had me fixed in a few minutes, was a setting in google blocking it. Picture quality is great and customer support is awesome.

Helpful?7K9NBASVW8XU13892270278
Jun 7, 2020
Marko
5 out of 5 stars review

The video is excellent , the app is free, the set up was a breeze. Now I could ramble on but I'll get to the point , I am older and the menu took a while for me to figure out but I am learning it and their are so many options to personalize the system to your liking ! The app is good and there are no fees. Really impressed by the night vision , it is much better than I thought it would be. I bought this wired sytem and because I had good access to my attic and eves, with a little planning it was easy to set up , your mileage may vary. recommend, heck yes !

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Marko! Thank you for taking the time to review the 4K security system. We are thrilled to hear you are impressed by the quality and the night vision! The free app, is very important to us as well, we are glad to hear you are enjoying it. We are glad to hear we exceeded you expectations! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

May 9, 2019
SFM46
5 out of 5 stars review

Feeling safer.

[This review was collected as part of a promotion.] I finally had a chance to get my Defender Security System set up over the weekend. Out of the box the cameras are pleasant enough to look at and blend in pretty well with the white trim on my house. But they are still visible enough to provide a deterrence to unwanted visitors. My husband set it up and it appeared to be fairly easy (since he did no complaining about it). Post set up, the picture quality is far better than I was expecting especially at night time. Downloaded the app to my phone so when we are away we can still check on the house. The Defender Security system has given me the gift of piece of mind because I know a look at my house is only a phone image away.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 28, 2019
Tonya66
5 out of 5 stars review

Great features and Clear Picture's

[This review was collected as part of a promotion.] I have always wanted a security system and I received one a few weeks ago.This system come with easy directions and was fairly easy to install. This camara comes with a feature that you can connect to your cell phone that will send alerts to your phone when motion is detected. I think that this is a great feature. These camera's have high quality colored pictures and at night the pictures are black and white.With this security system you can record continuously or just record when there is motion.These camera's cover our entire property which gives us a peace of mind.I think these cameras will provide us security for a long time.The phone that I have right now doesn't take pictures but I will provide pictures as soon as possible.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Tonya, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!