Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. forMember photos
Easy Set Up- Crystal Clear Cameras!
[This review was collected as part of a promotion.] I own 3 business with security camera systems and also have 1 at my home. The Defender 4k was so easy to set up and I have to say so much clearer than the other systems I currently have. I love the added features this has such as plate recognition and face recognition. It also has times when someone entered, which is an added benefit. This is a great system and so easy to set up, so if you have been concerned about installing a complicated system trust me from experience this is completely user friendly!
Hi Belinda, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Defender 4K, you can’t go wrong
[This review was collected as part of a promotion.] The Defender 4K security system kit is a DIY dream, it includes pretty much everything needed to install it successfully yourself, from mounting the cameras, wiring them, and operating the DVR, not to mention a very detailed (in color) instruction manual so you cannot get it wrong. I love this kit because: The cameras can be adjusted to get the perfect line of sight, they can be mounted indoor or outdoor, and the picture quality is clear 24/7 due to night vision!! The DVR is user friendly, password protected and includes 1TB of storage for playback!! The system includes a free app for mobile use that gives remote access to equipment for monitoring in real-time!! It is easy to expand the level of security with additional defender products if needed.
Hi Nicole, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Love this system
[This review was collected as part of a promotion.] I absolutely love the camera system! My husband mounted them up but has them turned the wrong way so he will going back to fix those! The image quality is amazing. Even when you zoom in, it still looks good. We used a monitor to hook these up to. The setup was extremely easily. Everything is pretty self explanatory. We would definitely recommend this to anyone needing security cameras.
Hi Heather, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Good (so far) No Frills System
Bought the 4K1T4B4 system refurbished and it seems to be working fine, though I've only installed it today. Nothing special. The DVR settings/menu control is a little slow and unresponsive. Manuals aren't as readily accessible. It runs relatively quiet compared to my old Defender DVR. I haven't opened the DVR up to check what hard drive is used, so I hope it doesn't fail prematurely. The cameras are made of plastic which makes me wonder their actual resistance to the elements despite the IP67 and -40°C ratings. Night performance is not as good as some of the more expensive products in the market but if there's sufficient ambient light, it's good enough for my need. I only wish the angle of view is a little larger, at least 90° instead of 79°. The BNC cables for the cameras aren't heavy duty enough to be used exposed outdoor, better get some heavier gauge cables if you plan of running the cables outdoor exposed. The HDMI and Ethernet cables are a nice touch. The mouse is nothing special and will likely break with heavy usage. My other major concern in addition to the quality of the weather-sealing on the cameras and the hard drive is the power supplies. I've had to get replacement power supplies for my old Defender security system a few years into service. Only time will tell how this system will stand. All in all, for the price, it's good thus far, 4 hours post-installation.
Hello hide1000! Thank you for taking the time to review your Defender 4K security system. We appreciate you detailed review and feedback! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
Quality Unit
I had a defender before but it died, I looked at the other products but didn't like the reviews so I decided to buy the 4K defender, It does work with my old cameras, I will install the 4k cameras once the snow is gone. Only issue I have to getting the camera's to display on my PC, will call support for assistance.
Hello there Robert. Thank you for taking the time to review your Defender 4K wired security system! We are happy to hear you are pleased with the system so far. Please reach out to our Customer Support Team via phone or e-mail for further assistance with the display. We would love to help!
Great Product!!
I bought these cameras this past summer due to crime increasing in my area. These cameras are great and even the police have commented on the great footage, as they have taken footage 3 times from me since I got them set up. I was concerned about them working in extreme cold and right now we are in a cold snap of -37c over night with wind chill of close to -50c and they are working great with no issues!
Hello Jeff, Thank you for your five star review! It is unfortunate that you are experiencing an increase in crime in your area. We are happy to hear that the cameras are helping you and the police! We are thrilled to hear you love how great the 4K footage is and how well built the cameras are to withstand the harsh weather. Thank you for choosing Defender to protect what matters most! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert
Great System
[This review was collected as part of a promotion.] A great system that provides high quality picture and recording that helps you secure your home. Initially was contemplating getting help installing the system but after reading the instructions wanted to try myself and was able to install within a couple of hours. There is quite a lot of functionality available especially an app where you can receive notifications , a great system at an affordable price point to secure your home and providing that additional security.
Hi Santosh, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
REVISED REVIEW - NOT Blind at night
I had installed, this my second defender product and had poor night vision - HOWEVER - I contacted the support and they resolved the issue very quickly by helping me see what I needed to do to get better night vision- the problem was the placement and angles of the cameras - not resolved - I'm back to loving my 8 camera system
Hello Timothy! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with contacting our support and getting the most of your camera's night vision. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD Wired 8 Channel Security System with 8 cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
Met all expectations, very satisfied
System and cameras were very easy and intuitive to set up, mobile app pairing was a breeze. Would have liked to see a pan feature on the cameras and some more guidance around setting up the verification code. Advice on setting up the video recording would also help (which frame rate to choose, etc. and the implications of selecting one setting vs. another). Overall very happy!
Hello Connie, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our picture quality and easy set up. We invite you to come to chat or email support at https://www.defendercameras.com for more guidance on the system. We are always happy to help. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Unbelievable Views
[This review was collected as part of a promotion.] I was looking for a simple to use but high quality security system to monitor outside my business. The Defender system was very easy to install and the mobile app works great. The 4K cameras make viewing what is going on around the shop sharp and clear. The night vision is very clear as well. More than likely that is when I will need it most.
Hi Joe, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!