Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. forMember photos
Easy DIY Home Security Project
This is the second system i've purchased and I really like the quality and ease of use. I bought one for my home and my parents home as well and i can monitor both systems from my cell phone. The setup is a little daunting if you're not familiar with everything but the online or phone support is very good. I usually get a chat response within a minute of request and the people on the other end are very helpful and patient.
Hi Richard, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Simple
The cameras are not adjustable. You can only view straight; no moving to the left or right. It states 4K which is at most 1080p. No WiFi! Requires to be plug via wired into router. Also, you must buy USB stick. If I had to do over; no buy. To add more frustration; no telephone support. Chat is slow
Review after 3 months
I purchased these cameras due to the 4K I will say the wide angle is good the clarity of these cameras are much better plus when you have the cameras on the phone app you can view regular then goto HD which enhances the clarity plus you can zoom in on a spot which give better detail. I will say they quality is there. I personally don't like the red dot the camera has that you see at night. I prefer no sign that the camera is on. The mounting is very good with adjustments you can get these cameras under the soffit to keep them out of the sun which is my benefit so you can still have the camera level. I don't understand all the features which there are several that I don't use. I do enjoy the app on the phone. The set up isn't bad I had to call for support since I messed up the setup you need to follow each step exactly or they wont work. I like the playback feature you just need to watch the speed your play back you can miss some activity if your going too fast. overall the quality is great daily operation great value not bad for what you get
Hi Andrew, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
really nice camera system
just installed 2 days ago to replace existing defender wireless system. picture quality is excellent. install wasnt too bad. just make sure when you pull the cable for the camera that you pull the right end to where your dvr is otherwise you will end up having to re-run a wire like we did. all in all a really great system. only downside I have found is that the field of view is narrower than our wireless systems was. not really a drawback but gives us less coverage of some areas.
Hi John, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great product
[This review was collected as part of a promotion.] Haven't permanently installed the system yet, but did a little bench testing of it. Great picture quality in 4k resolution. Cameras are small and discrete. Mounting appears to be pretty straight forward with all the hardware included. Curios to see how long 2 TB takes to fill before it starts recording over itself. Like I said, just did a little bench testing, so I haven't tried the remote app either. They include a HDMI cable, ethernet cable and mouse which is also nice. Didn't try the camera is the dark, so I'm not sure yet how they perform in the dark yet. The only 2 things I would like to see is the ability to rack mount the DVR and I also think that the 60 foot cables may be a little short depending on where the DVR is installed. Especially if you have a larger house or multistory home. I will add to this review once the system is permanently installed.
Hi Duane, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Very impressed
[This review was collected as part of a promotion.] I ended up setting this up in a store instead of my house. With the drop ceilings it made running the wires much easier than I originally thought I would be. Everything was very simple to set up with the wires being color coded and a very good length. The hardest part was figuring out where to put the cameras for the best coverage and where to then put the DVR. The app is also a really nice touch. Being able to see what is going on at any point where ever as long as you have an internet signal. Plus the picture quality is amazing. I’ve seen other systems with very poor quality video that you wouldn’t be able to tell who was on the screen. Not with this system. Thank you Defender!
Hi Adam, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are so excited to see that you are so happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great Picture Quality
I bought this a little over a month ago, we started installing it and we discovered the cables wasn't long enough to reach the other side of the house where our DVR would be setup at. the cables are only 60' and we needed about another 15'. But overall it was easy to install and the quality of the picture is fabulous.
Hello nana of 3! Thank you for taking the time to review your Defender 4K security system. We do offer extension cables on our website so that you have more flexibility in the installation of your cameras! We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
Cool tech and great piece of mind
[This review was collected as part of a promotion.] This security system is really a nice option for great piece of mind and keeping an eye on places you cannot see on your property and in your home. After reading and looking at it, we opted for some outside assistance to be sure we got the most out of it. And the picture quality is great for such a small camera! We can watch our shoreline and boat, the front and rear doors, as well as a few other choice locations around the house and garage. We are very happy with the ease of use and quality of the product.
Hello Tiffany Diaz, and thank you for taking the time to review your Defender 4K wired security system. We are so happy to hear you are enjoying your system. Please reach out to Defender via phone, chat or e-mail should you require any assistance.
Works well
This has been up and running for around a month. It is outperforming our last system by a mile. The pictures are great, the night vision is really quite good. If there had been at least a basic manual I would have given 5 stars. I keep finding new features accidentally. Unfortunately I dont have a lot of extra time to explore all the features.
Hello Russell Pouch, and thank you for taking the time to review the Defender 4K wired security system. We are glad to hear you are happy with the security system, and that it is outperforming your last one. Please reach out to Defender via e-mail, phone or chat for any assistance you may require. Because we are an environmentally conscious company, we provide the manual on our website for customers to review, download and print if necessary.
Great system
[This review was collected as part of a promotion.] I am very happy with this security system. It was very easy to install. The camera angles are very wide and picture is very clear. Night pictures are also very good. The app for my phone is easy to use so I can check cameras at any time.
Hi Stacey, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!