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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 211-220 of 466 reviews
Dec 22, 2019
Propertyowner
4 out of 5 stars review

Mixed feelings so far

I installed this to monitor my business and property. Installation and set up was a breeze. I am disappointed in the video quality because I am not able to zoom in to see a license plate because it's fuzzy. However, I recently noticed that the default settings for video defaulted to Medium and I have not increased that yet because I only installed 4 out of the 8 cameras (plan to install the other 4 this week) and I am concerned about how much of the 2T disk drive it will use once I get all 8 installed. I have all 4 cameras set to motion detection only, but 2 of them capture street traffic on a rather high traffic road. I hope to prevent it from recording the street once I get all 8 cameras up so I;m hoping I can increase video quality setting.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Craig, thank you for taking the time to write a review. We appreciate the feedback. if you need help with the video quality settings please reach out to our support team by email or phone. Martin R. | Defender Customer Experience Expert

May 1, 2019
Adrienneb
5 out of 5 stars review

Excellent security system

[This review was collected as part of a promotion.] This security system is top notch. It was reasonably easy to install. It has provided us with additional peace of mind. Clear images, uninterrupted feed. I would recommend to everyone looking to secure a perimeter of their home with a high quality security camera system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Adrienne, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 26, 2019
Anonymous
5 out of 5 stars review

Outstanding picture quality! Wonderful to have

[This review was collected as part of a promotion.] This is a valuable security system. It comes with 8 cameras. Cable for each camera is roughly 50 ft. in length. Since it is a wired system, even before it arrived, we expected that setting up will involve more work than a wireless system. But the instruction is very clear with color-coded cables; the most important thing is that you need to decide where you want to put the DVR and how you are going to run the cables. I see that a lot of people running cables from attic, but we are lucky that we have a deck with unfinished roof, so we ran the cables under the roof and in the near future, we will finish the roof and nobody will see our cables. It took us 2 afternoons after work (about 2 hours each day) to get 5 cameras running. The quality of the pictures is unreal. I am super satisfied with this aspect. You can also download free app and get notifications on your cell phone. There are many options with this system; you can record continuously or just record when there is motion. You can have different combination of camera display at a time on the screen. So many different options to explore and take advantage of. Night visions are clear in black and white. It is so amazing how technology is so improved and shown in this system. The only thing I wish was different was that I wish cables come in different length. A couple of my cameras need only about 30 ft length, while if there were a couple cables that came in a length of 70 or 80 ft, that would be so much more convenient, especially for a set of this size. We are still installing the rest of the cameras and are looking to see if we can purchase longer cables for these, because they are going to have to go around the house to the garages in the back. Overall, this is the best security system you can have. Setting up takes some work, but it is expected with a wired system. And in compensation, you get an outstanding quality of records and pictures. I highly recommend this system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Lan, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Nov 27, 2019
Techie68
5 out of 5 stars review

Best security system

Since I had previously bought a 4 camera wireless system for myself about 2 years a go, I recommended this system for our church. The 4K cameras have amazing resolution and already have captured some unwelcomed action in the church parking lot, including watching some wolves walk across in the middle of the night and identifying a delivery made when no one was present. Presently we only have 6 cameras installed and will get the other 2 installed later during warmer weather. We did have to purchase extensions wires for some of the cameras. My personal wireless system survived the cold for 2 winters (up to -30C) and are still working great. Looking forward to the security this system will provide our church.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Jim, thanks for writing a review. We are happy that you are part of the Defender Family. If you should have any other questions please contact our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert

Nov 21, 2019
MmsT
5 out of 5 stars review

Cool tech and great piece of mind

[This review was collected as part of a promotion.] This security system is really a nice option for great piece of mind and keeping an eye on places you cannot see on your property and in your home. After reading and looking at it, we opted for some outside assistance to be sure we got the most out of it. And the picture quality is great for such a small camera! We can watch our shoreline and boat, the front and rear doors, as well as a few other choice locations around the house and garage. We are very happy with the ease of use and quality of the product.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Tiffany Diaz, and thank you for taking the time to review your Defender 4K wired security system. We are so happy to hear you are enjoying your system. Please reach out to Defender via phone, chat or e-mail should you require any assistance.

Dec 12, 2019
JulianR
5 out of 5 stars review

Easy to setup, great video quality, simple app!

Was quick to setup. I replaced an old outdated system, so my wires have already been run. Just replaced the camera and the DVR. Within an hour was able to view cameras on my phone from anywhere. Video quality is great-- clear and crisp, day and night.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Julian, we are happy that you are enjoying your 4k System. Should you have any questions you can reach out to our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert

Jun 30, 2019
Road cyclist
5 out of 5 stars review

Happy with the first system so bought another one!

I purchased a Defender 4 camera wireless system a year ago to use in a home that I could not run cable throughout. The system was very easy to install, worked very well, wireless runs up to 80ft including several walls were not a problem. So I decided to purchase this HD wired system for another home install. This home had another surveillance BNC cabled system that was low definition and finally a few cameras failed. It was easy to install this system since the camera cables were already there. As usual the software set was just as easy. Now the pictures are significantly improved with the 4K cameras and HD. The mobile app is easy to install and use. Also I am able to view the two different sites on the same app. The footprint for the DVR is also smaller than the previous low definition unit so it saves some space. My only complaint is the offsite video is only available to the smart phones and not laptops. Defender needs to address this issue since access on a laptop or PC with larger screen is a definite bonus. I would buy another one if I needed it!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Michael, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 16, 2019
Lorides
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We have been looking for a camera security system for a house for sometime now. Unfortunately there of been a lot of break-ins in our neighborhood and that’s why we needed one. The defender comes with four cameras which is perfect for our house. The cameras are small enough to not be that noticeable. And are the perfect color to blend in with our house. Using the app we are able to access all of the cameras and keep an eye on our house when we are not home. I would highly recommend the defender Home security system to anyone that is looking for one.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 27, 2019
Nikkib
5 out of 5 stars review

[This review was collected as part of a promotion.] My husband has a lot of expensive toys that need protecting so this security system is great! Easy install....love the alerts you can get straight to your phone which comes with a warning text as soon as motion is detected by the cameras. Straightforward directions for set up with mobile phone use. The equipment is very durable and should last us for years to come. My husband likes the extra security since we have three precious teenage daughters

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Nicole, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 25, 2019
Kyara1210
5 out of 5 stars review

Fantastic system

[This review was collected as part of a promotion.] The defender security system is impressive. My husband had these installed( lines ran and 4 cameras) hooked up in 2 hours. Picture quality is phenomenal and the DVR system is a breeze to use! Living out in the rural country with closet neighbor 2.5 acres away, we feel installing these was a no brainer. I’m amazed at how great these little cameras work. The only thing we had an issue with was figuring out where to places cameras. We have a large house 88 ft long and the cables wouldn’t reach where we wanted them. Overall the system is fantastic, very user friendly!! I would recommend these to anyone looking for a quality product that your typical homeowners could use. I’ll include pictures shortly. For some reason my computer won’t upload them currently.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Kyara, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!