Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. forMember photos
Quality System
[This review was collected as part of a promotion.] We installed the Defender security system over the weekend. It was very easy to install with the manual and went onto the Defender website and found out how to install the app on our phones which was easy as well. The performance is great. with long range, with wide views and is motion detected. Our cat had been in may of the views that's for sure. Love the fact our home is protected and we can see whats going on while were not home. I highly recommend this system to anyone looking .
Hi Cindy, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Nice System
I needed to update my security cameras from an old defender system. It was about 6 years old and still worked fine. I wanted better resolution. The picture on this system is excellent. Installation was easy. Software set up was not as simple as my old system but the app is good. Added my wife's phone and we are up and running. Night vision is great. Have had foxes and raccoons caught wandering through my yard. Neighbors had cars broken into and I was able to provide the police with stills and video of the person trying my car doors. Luckily we had ours locked.
Hi Wilson, thank you for taking the time to write a review. We are happy that the system is working well for you. Martin R. | Defender Customer Experience Expert
You can’t hide in the dark
The 4k cameras are amazing at night or day. I can read the street sign at the end of my block, I can zoom in and see license plates numbers. I mounted a camera on my back wall on the 3rd floor of my house and I could clearly see the Picture of my son on my home screen Of my iPhone. Enough said
Hello Mprmatt, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our picture quality and system! Our customer feedback is what matters most to us here at Defender! We are thrilled that you are as thrilled with this system as we are! We could not agree more, we strive to offer great products at great prices! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Met all expectations, very satisfied
System and cameras were very easy and intuitive to set up, mobile app pairing was a breeze. Would have liked to see a pan feature on the cameras and some more guidance around setting up the verification code. Advice on setting up the video recording would also help (which frame rate to choose, etc. and the implications of selecting one setting vs. another). Overall very happy!
Hello Connie, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our picture quality and easy set up. We invite you to come to chat or email support at https://www.defendercameras.com for more guidance on the system. We are always happy to help. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Great Cameras
Just purchased this camera. Camera recorded two people removing items from my yard. Footage is so clear that I have been able with the help of facebook to identify suspects. Their tats, face, clothes, shoes - so clear was able to match with their facebook postings. Waiting on cops so the process can be started to charge them. I did not install myself but it did not take very long for cameras to be installed. I would purchase this system again.
Hi Eleanor, thank you so much for taking the time to share this story and review your 4K system. We're sorry to hear you experienced theft but are glad we could help you catch the suspects and are honored that you chose us to protect what you value most! We'd greatly appreciate it if you shared more of this story with us by emailing media@defender-usa.com and would also love if you would share the footage with us.
[This review was collected as part of a promotion.] Defender 4K (8MP) Wired Security System with 4 Cameras have been installed in my front door/patio area along with on the sides of my house (blind spots). Installing was pretty simple and straightforward - the cameras are lightweight & weather resistant. The resolution is AWESOME, very clear - not glitchy, the night feature is the BEST! These cameras can be hooked up to your phone via Defender's free app which provides added security when you are away from home.
Hi LaQuita, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Affordable Security
[This review was collected as part of a promotion.] I ordered the Defender - Defender 4K (8MP) Wired Security System for use at our local VFW’s clubhouse. There have been break-ins at other local establishments, and we wanted to add some security. This 8-camera system covers our entire building, including all points of entry and the doorway leading to our safe. Nice to be able to do this on our own with one investment rather than using a security company with monthly fees.
Hi Kelly, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Amazing System - Great Value
Bought this May29 2020. The quality is great. The camera resolution is fantastic, day or night. The software is feature rich, has many options. The mobile app is what pushes this over the value limit, being able to monitor or playback remotely. I chose the hard wired system, because regardless of whether the internet is up or down, this unit is always recording. I recommend this to anyone looking for a security system.
Hello Dmckay, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our picture quality and easy set up! We are thrilled you love all the system features, and app. The wired system is a great way to have worry free protection, never having to be concerned about the internet going down. Our customer feedback is what matters most to us here at Defender! We are thrilled that you are as thrilled with this system as we are! We could not agree more, we strive to offer great products at great prices! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Definite Step Up
The 4K system is obviously better than it's predecessor. I purchased the Defender HD approximately 2 years ago and there's is a discernible difference. The picture clarity on this system is markedly more clear at both short and long range. In addition, the extended memory is a very nice feature. If that wasn't enough the night vision is better. All in all, I don't think a person could go wrong buying this system it seems great.
Hi Beth, thanks for taking the time to write a review. We are happy to have you as part of the Defender Family. If you should require support please contact us by phone, email or live chat! Martin R. | Defender Customer Experience Expert
clear picture
Defender family for many years. Picture qulity is great compare to older models i have had. Quick and eazy to setup if you can run wires. Couple of issues, one no remote to check dvr have to use a ladder when i want to check my dvr with the mouse that was provided but a very short cord. Also not all of my cameras stay color at night. If the cameras dont have a surface to reflect light off i noticed they go back to black and white.
Hello Ryan, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! The cameras are meant to go black and white while in night vision mode so what you are describing is expected behaviour! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert