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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 191-200 of 466 reviews
Jul 25, 2019
prani
4 out of 5 stars review

excellent video quality leading to peace of ming

[This review was collected as part of a promotion.] Honestly after getting this product I avoided putting them up because I was nervous how difficult they would be. There are a lot of videos available demonstrating exactly how to install them. Ive also found customer service so helpful in alleviating concerns and answering questions. The video quality is excellent and now I have peace of mind when I am not home. Don't procrastinate and put them up and enjoy them!!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Rani, we're so happy to hear you're loving the 4K system! Peace of mind has always been what we want to provide our customers, we hope to provide this to you for years to come.

May 3, 2019
jdp58
5 out of 5 stars review

I feel safe!

[This review was collected as part of a promotion.] There is a lot of activity in my neighborhood and I wanted to be able to see what is happening in and around my home. We installed the Defender 4K. Installation was made more difficult because I needed to connect it to my router, but it was because my router is on a shelf 10 feet off the floor. The cameras provide a sharp picture, and the DVR has terrific memory. The product is well worth the money in peace of mind.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Gerald, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 26, 2020
DanR
5 out of 5 stars review

Excellent Product

This product is simple to get set-up and program and easy to use. I would strongly recommend this product to anyone looking for a little extra security. The best feature is the local DVR, no extra fees to access the cloud, and it can be programmed for remote viewing. Works great!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello DanR, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Nov 8, 2019
LarryB SC
4 out of 5 stars review

Clear pictures, fairly easy to use

Bought this about 6 weeks ago and I just installed it 3 days ago (reason for 4 stars). The quality seems to be good and easy to use,nice clear pictures. Wish it came with a user manual for faster, easier references. I think it is going to do a good job for what we needed.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Larry Blodgett, and thank you for taking the time to review your Defender 4K wired security system. I'm happy to hear you are happy with the picture quality. Should you find that you have any questions please contact our support team by phone, email or live chat! Also, all of our manuals are easily accessible on our website.

Apr 30, 2019
Spiceyroad
5 out of 5 stars review

Great product with great features!

[This review was collected as part of a promotion.] The Defender 4K (8MP) Wired Security System with 4 Cameras is truly a great product. It has so many great features. It comes with everything you need, and you don't have to pay for any monitoring, just download the free app. for it. The 4 cameras are light and adjustable, and small. It provides up to 4k resolution. 8MP for recording speed. It also provides infrared LED for night vision up to 100 feet. The security system also comes with the DVR and it's thin, so no bulk at all. You also have remote viewing from your phone. Weather resistant also. Picture quality is also great It took us about 3 hours to get everything going, that's including getting the free app installed too. We live on a rural area, so since we've been using this security system, we feel so much safer inside of our home, and also when we leave.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Bobbie, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 26, 2019
Anonymous
5 out of 5 stars review

Outstanding picture quality! Wonderful to have

[This review was collected as part of a promotion.] This is a valuable security system. It comes with 8 cameras. Cable for each camera is roughly 50 ft. in length. Since it is a wired system, even before it arrived, we expected that setting up will involve more work than a wireless system. But the instruction is very clear with color-coded cables; the most important thing is that you need to decide where you want to put the DVR and how you are going to run the cables. I see that a lot of people running cables from attic, but we are lucky that we have a deck with unfinished roof, so we ran the cables under the roof and in the near future, we will finish the roof and nobody will see our cables. It took us 2 afternoons after work (about 2 hours each day) to get 5 cameras running. The quality of the pictures is unreal. I am super satisfied with this aspect. You can also download free app and get notifications on your cell phone. There are many options with this system; you can record continuously or just record when there is motion. You can have different combination of camera display at a time on the screen. So many different options to explore and take advantage of. Night visions are clear in black and white. It is so amazing how technology is so improved and shown in this system. The only thing I wish was different was that I wish cables come in different length. A couple of my cameras need only about 30 ft length, while if there were a couple cables that came in a length of 70 or 80 ft, that would be so much more convenient, especially for a set of this size. We are still installing the rest of the cameras and are looking to see if we can purchase longer cables for these, because they are going to have to go around the house to the garages in the back. Overall, this is the best security system you can have. Setting up takes some work, but it is expected with a wired system. And in compensation, you get an outstanding quality of records and pictures. I highly recommend this system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Lan, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 3, 2019
Quadmom
5 out of 5 stars review

Great system!!

[This review was collected as part of a promotion.] I’m sometimes a little overwhelmed with technology but this was easy to install!! The picture quality is really good and the camera angles are wide. I was really pleased by the night picture quality, very clear! - and I’m so glad to finally see what’s getting into my garden at night!! Would definitely recommend to others!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Sara, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 1, 2019
ncschools
5 out of 5 stars review

Everything you need

[This review was collected as part of a promotion.] This system is absolutely great. It has everything you need to monitor your home. You have four cameras that provide beautiful color 4K pictures, and they are weather resistant. It has a DVR to save your video footage for review. You can also check remotely from an app on your phone. I was really impressed that an HDMI cable was included so that I could hook the system right up to my TV to view. There is no monthly cost for monitoring and I see no need for a contract security service. There is even a window decal to announce that your home is protected. I highly recommend this complete, affordable system for everyone.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Adam, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Jul 9, 2020
tomw4259
5 out of 5 stars review

Outstanding features

I just got the product the other day and I love the features this system has over my previous system. The 4k cameras and the digital zoom are fantastic. I love the wide angel coverage the cameras have, much better than my previous system. I am looking forward to having this system for a long time, it gives me great peace of mind. I will recommend Defender cameras to anyone I happen to come across that is looking for a system.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello tomw4259! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

May 10, 2019
Cindy70
5 out of 5 stars review

Quality System

[This review was collected as part of a promotion.] We installed the Defender security system over the weekend. It was very easy to install with the manual and went onto the Defender website and found out how to install the app on our phones which was easy as well. The performance is great. with long range, with wide views and is motion detected. Our cat had been in may of the views that's for sure. Love the fact our home is protected and we can see whats going on while were not home. I highly recommend this system to anyone looking .

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Cindy, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!