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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars
511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 181-190 of 466 reviews
May 11, 2020
Maxx
5 out of 5 stars
5 out of 5 stars review

Blows the competition away!

Two years ago, I purchased a security camera system from another manufacturer. It was cheaply made, very difficult to use, and barely made it past the warranty time frame before dying. Last week, I ordered this Defender Camera System. Delivery was prompt. Setup was a breeze. Quality is evident throughout, and the app is awesome! On-screen menus are well thought out, and very easy to navigate! Thank you Defender, for this great product!!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Jun 26, 2020
DylansDad2
5 out of 5 stars
5 out of 5 stars review

I Purchase #2 4K security Camera system...

I purchased a First set of the 4 k cameras and DVR system a week ago, it arrived and I was so blown away by the cameras and all the features of DVR and the app, that I immediately ordered a second set , I also recommended to my neighbor 3 doors down and she ordered a set the same next day, I installed mine and hers today and all’s I can say is wow over and over , I couldn’t be more pleased with how hers and mine turned out , I love how ya can see all in the app, even thought it’s two separate dvrs, I have one set hooked up with the most important cams showing on a monitor and the second set just to view in the app, the notifications are the best feature of this system , although the entire system is incredible, as I’ve said in my first review the cameras picture quality is awesome, and the field of view is way wider that my previous cameras, along with the dvr options and the apps options you can’t go wrong with DEFENDER SECURITY CAMERA SYSTEMS, they have always stood behind there products with me, that’s all I got to say in my honest strait forward review about my recent purchase ...

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from cx

Hello Dylan's Dad, thank you for recommending us to your neighbor and installing the system for them, what a great neighbor to have! We are thrilled to hear how happy you are with the system, the app and our customer service! Thank you for being customer and for sharing your feedback on our products!

May 26, 2020
DanR
5 out of 5 stars
5 out of 5 stars review

Excellent Product

This product is simple to get set-up and program and easy to use. I would strongly recommend this product to anyone looking for a little extra security. The best feature is the local DVR, no extra fees to access the cloud, and it can be programmed for remote viewing. Works great!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello DanR, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

May 3, 2019
jdp58
5 out of 5 stars
5 out of 5 stars review

I feel safe!

[This review was collected as part of a promotion.] There is a lot of activity in my neighborhood and I wanted to be able to see what is happening in and around my home. We installed the Defender 4K. Installation was made more difficult because I needed to connect it to my router, but it was because my router is on a shelf 10 feet off the floor. The cameras provide a sharp picture, and the DVR has terrific memory. The product is well worth the money in peace of mind.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Gerald, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 24, 2019
richjr
5 out of 5 stars
5 out of 5 stars review

Easy DIY Home Security Project

This is the second system i've purchased and I really like the quality and ease of use. I bought one for my home and my parents home as well and i can monitor both systems from my cell phone. The setup is a little daunting if you're not familiar with everything but the online or phone support is very good. I usually get a chat response within a minute of request and the people on the other end are very helpful and patient.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Richard, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Dec 8, 2021
TLGRIFFITH
5 out of 5 stars
5 out of 5 stars review

REVISED REVIEW - NOT Blind at night

I had installed, this my second defender product and had poor night vision - HOWEVER - I contacted the support and they resolved the issue very quickly by helping me see what I needed to do to get better night vision- the problem was the placement and angles of the cameras - not resolved - I'm back to loving my 8 camera system

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Timothy! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with contacting our support and getting the most of your camera's night vision. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD Wired 8 Channel Security System with 8 cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Aug 20, 2021
Trish
5 out of 5 stars
5 out of 5 stars review

Awesome

Defender 4K (wired) was easy to install, had a little trouble with email notifications. Contacted online support Yvonne M was a great help had me fixed in a few minutes, was a setting in google blocking it. Picture quality is great and customer support is awesome.

Helpful?7K9NBASVW8XU13892270278
Mar 27, 2020
Alexx
4 out of 5 stars
4 out of 5 stars review

Overall good setup

Cameras were very easy to install and the DVR was easy to setup. The cameras have good picture and it's nice that you are able to zoom in a little ways. However, the cameras have a much narrower view than I would like or would have expected from security cameras. The DVR does not have wifi so have to setup with an ethernet cable (which I went around with an ethernet powerline adapter, look it up if you don't have an ethernet jack in every room, works great) if you want to view on the app. Also the DVR box is quite noisy since it is not a SSD. So be cognizant with where you put the DVR box. My only real suggestion would be that when playing back video on the app that you are able to fast forward the playback at 4x speed. Watching playback second by second is brutal. But overall, if you're looking for a cost effective home security system this one really isn't bad and gets the job done.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Alex, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system and its features! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Apr 25, 2019
Kyara1210
5 out of 5 stars
5 out of 5 stars review

Fantastic system

[This review was collected as part of a promotion.] The defender security system is impressive. My husband had these installed( lines ran and 4 cameras) hooked up in 2 hours. Picture quality is phenomenal and the DVR system is a breeze to use! Living out in the rural country with closet neighbor 2.5 acres away, we feel installing these was a no brainer. I’m amazed at how great these little cameras work. The only thing we had an issue with was figuring out where to places cameras. We have a large house 88 ft long and the cables wouldn’t reach where we wanted them. Overall the system is fantastic, very user friendly!! I would recommend these to anyone looking for a quality product that your typical homeowners could use. I’ll include pictures shortly. For some reason my computer won’t upload them currently.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Kyara, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 24, 2019
KitM04
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Digital wireless technology allows you to reach those hard to reach areas like the garage, shed or parking lot Featuring ClearVu Smart Signal, an adaptive technology that uses FHSS technology to minimize signal interference and provide an uninterrupted viewing experience without disrupting your Wi-Fi network Remotely live stream, access recorded footage with Defender’s free app. Operating Temperature: -30°C to +55°C / -22°F to +131°F Less than 95%RH Flexible recording options allow you to monitor continuously, enable motion detection or tailor a schedule to fit your lifestyle Four 1080p wide angle, night vision cameras made of an ultra-lightweight polycarbonate vandal resistant housing and IP65 rated for weather resistance. The night Vision is very good which I thought wouldn't be. I also like the extra security when I'm away, right on my phone with the app. I just recently moved into a new house and don't know anything about the people or neighborhood so this gives me a great piece of mind. At first with all the wires, I thought it would be hard to install but it wasn't to bad at all. I would recommend to any one looking for security of your family and property.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Kitty, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!