Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. forMember photos
Great Picture Quality
I bought this a little over a month ago, we started installing it and we discovered the cables wasn't long enough to reach the other side of the house where our DVR would be setup at. the cables are only 60' and we needed about another 15'. But overall it was easy to install and the quality of the picture is fabulous.
Hello nana of 3! Thank you for taking the time to review your Defender 4K security system. We do offer extension cables on our website so that you have more flexibility in the installation of your cameras! We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
I feel safe!
[This review was collected as part of a promotion.] There is a lot of activity in my neighborhood and I wanted to be able to see what is happening in and around my home. We installed the Defender 4K. Installation was made more difficult because I needed to connect it to my router, but it was because my router is on a shelf 10 feet off the floor. The cameras provide a sharp picture, and the DVR has terrific memory. The product is well worth the money in peace of mind.
Hi Gerald, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Excellent Product
This product is simple to get set-up and program and easy to use. I would strongly recommend this product to anyone looking for a little extra security. The best feature is the local DVR, no extra fees to access the cloud, and it can be programmed for remote viewing. Works great!
Hello DanR, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert
Excellent video
We bought this unit to monitor our goat barn. So far we have 6 of the cameras connected; the last two will go to monitor the garage door and our side entry door; It was a task to run the wires so they are concealed but activating the dvr was relatively simple. We were surprised on the clarity and sharpness of the pictures; The night vision is remarkable. After other reviews and some mentioned camera failure, I was concerned when one camera started flickering and went out within the first few hours. I removed the connection and reconnected making sure good contact; Has been fine since; We are very happy with it so far. I can not attest to the dependability since we've had it only one week.
Hello Tom, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert
Clear pictures, fairly easy to use
Bought this about 6 weeks ago and I just installed it 3 days ago (reason for 4 stars). The quality seems to be good and easy to use,nice clear pictures. Wish it came with a user manual for faster, easier references. I think it is going to do a good job for what we needed.
Hello Larry Blodgett, and thank you for taking the time to review your Defender 4K wired security system. I'm happy to hear you are happy with the picture quality. Should you find that you have any questions please contact our support team by phone, email or live chat! Also, all of our manuals are easily accessible on our website.
Our HOA bought this system for the monitoring of the pool, parking lot and surrounding area....IT IS GREAT! Each board member can use their phone to see what the cameras are capturing...it met our needs perfectly. We no longer wonder what is going on at the pool...we just pull it up on our iPhone. It was simple to install and very easy to set up and use. We recommend it for anyone. BTW, I have one for my home as well.
Hello big guy, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert
Feeling safer.
[This review was collected as part of a promotion.] I finally had a chance to get my Defender Security System set up over the weekend. Out of the box the cameras are pleasant enough to look at and blend in pretty well with the white trim on my house. But they are still visible enough to provide a deterrence to unwanted visitors. My husband set it up and it appeared to be fairly easy (since he did no complaining about it). Post set up, the picture quality is far better than I was expecting especially at night time. Downloaded the app to my phone so when we are away we can still check on the house. The Defender Security system has given me the gift of piece of mind because I know a look at my house is only a phone image away.
Hi, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great system!
[This review was collected as part of a promotion.] The Defender System has provided great peace of mind for our home security. The system installation does require some electrical and tech knowledge but nothing that a DYI homeowner can' handle. The instructions provided for install are easy to follow. The video images are high quality and we like the peace of mind of being able to check on our home through the app. Very happy with this system!
Hi Amy, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
excellent video quality leading to peace of ming
[This review was collected as part of a promotion.] Honestly after getting this product I avoided putting them up because I was nervous how difficult they would be. There are a lot of videos available demonstrating exactly how to install them. Ive also found customer service so helpful in alleviating concerns and answering questions. The video quality is excellent and now I have peace of mind when I am not home. Don't procrastinate and put them up and enjoy them!!
Hi Rani, we're so happy to hear you're loving the 4K system! Peace of mind has always been what we want to provide our customers, we hope to provide this to you for years to come.
Great product with great features!
[This review was collected as part of a promotion.] The Defender 4K (8MP) Wired Security System with 4 Cameras is truly a great product. It has so many great features. It comes with everything you need, and you don't have to pay for any monitoring, just download the free app. for it. The 4 cameras are light and adjustable, and small. It provides up to 4k resolution. 8MP for recording speed. It also provides infrared LED for night vision up to 100 feet. The security system also comes with the DVR and it's thin, so no bulk at all. You also have remote viewing from your phone. Weather resistant also. Picture quality is also great It took us about 3 hours to get everything going, that's including getting the free app installed too. We live on a rural area, so since we've been using this security system, we feel so much safer inside of our home, and also when we leave.
Hi Bobbie, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!