This system replaces my 4 year old Defender system where the hard drive failed after 4 years. Defender gave me a 10% discount on a new system. Bought 2 systems one for at home and the other for my vacation property. Easy to set-up; where I had issues customer support was excellent. Disappointed that this system can't be viewed on a computer. I was told this might be developed in the future. Cell Phone APP is great! Also, it was difficult adjusting the cameras with the tiny Philips head screws. HD camera viewing is excellent!

I bought this in early July and finished the set up mid July for my business. We finished in 3 days. It took long because of the numerous old wires above the ceiling. Also remember that the ends of the wires are different so don’t put them the wrong way or it’s a lot of work. Also, I was initially worried that I had to put 4 cameras 6 feet apart from each other As it said in one of the reviews, but when I received the package, I found out that the wire was 60 feet long. Overall, don’t be worried about the length of the wire. Setting it up on my monitor and TV was easy. I had to buy a HDMI splitter though so I put it on both my monitor in my back office and TV near my view at all times. Also, I learned that you should get an active HDMI Cable if you need a long (30 ft+) HDMI cable. Also, for this specific model, you are not able to add audio even though there is a port on the DVR for audio. Also, would recommend using a power strip or battery back up to put all your plugs in one spot. You can do an immediate 5 minute play back on 1 camera. I wish you could do play back on all of them at the same time. Resolution is great and can also zoom in. I wish there was a desktop app for this. The app on the App Store for iPhones and iPads is decent. The resolution is not the best on the app. I have the highest speed internet from my provider. The playback on the app is also very slow. The company should work on making the app better and also developing a desktop app for Windows and Mac. Otherwise, much better than my old analog cameras.

[This review was collected as part of a promotion.] We have very little lighting in our backyard and woods behind us. I wanted outdoor security cameras for both the front and backyard. They were easy to install and I like having the multiple cameras around our property perimeter. This is my first time having outdoor security cameras and I am very happy with these.

I got this through Amazon as a replacement for the one we had before. The picture is so clear and the installation was easy because the wiring was the same as our old one. Being able to view it on my phone makes it so much easier to look through footage when we need to.

I have been installing and using my system for several weeks now. I do not hear so well, so I have been relying on Defender's support people for help. They are superb! I love the video quality and the robustness of the cameras and the DVR. Many thanks.

My husband and I purchased defender's 16 channel camera system in December of 2022. Our system came when they said it would with everything meticulously packaged. My husband was able to install everything with ease by using the specifically detailed startup guide. We were given an update to install and we did have a little trouble installing it but, after emailing Defender, they were quick to get back to us and walk us through it with no problems. We like being able to view our cameras on our cell phones with the Defender Empower app. We think the quality of footage is very sharp and clear. We occasionally got a false alarm on our phones but I'm pretty sure that's because we are still learning about the system and probably need to adjust the sensitivity. If you go to settings in the DVR, you can customize your system to your specific wants. I am confident that we will be using this security system for years to come! We feel the price is spot on. We would definitely recommend this to family and friends!

The cameras are not adjustable. You can only view straight; no moving to the left or right. It states 4K which is at most 1080p. No WiFi! Requires to be plug via wired into router. Also, you must buy USB stick. If I had to do over; no buy. To add more frustration; no telephone support. Chat is slow

Mobile app has less functionalities that it's wrote on your website (notifications, filter). Many configuration are only available through connecting a screen on the unit (mine is in my house roof). Web configuration is limited and plug-in seem to be a malware and anyway plugin is not working at all.

I purchased the 16 camera system for home use. I read all the reviews and was excited about my new system. It arrived last night and I noticed there are only 4 power adapters for the 16 cameras. Each adapter has a 4 way splitter with a 2 - 3 foot cord. I have a 2,700 sq ft house and wanted the system spread out on the exterior of my house. I was perfectly fine with spending the extra money to get 8 extra power adapters, however Defender does not have power adapters available for purchase for this system. I did confirm that each 4 cameras has to be within 4-6 feet of each other. I was told I could buy a universal power adapter from a 3rd party. When I spend as much money as I did on this system I like to have OME. I was also willing to purchase 4 of the 4 camera system, but that system only comes with (1) 4 way adapter. *1 star review is for the fact that cameras can not be spread out. I never even plugged anything in.

Bought this in Dec 2019 and finally got it installed. Once all the wires were ran in the attic and down the wall the rest was very easy to set up. I think the pictures the cameras catch are pretty darn good. I'm still going through the learning process on how to use all the features and use them properly but I would buy this again and I would recommend it to anyone else.