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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars
511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 131-140 of 466 reviews
Apr 24, 2019
dbach
4 out of 5 stars
4 out of 5 stars review

great for price

great cameras. disappointed in the lack of technical knowledge on the system from Defender based on how new it is. They don't sell extension wires, nor can they even tell me the specs of the wires so that i could buy elsewhere. So if you need long runs, you may want to wait to buy until they have extensions.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
May 5, 2019
HF0904
5 out of 5 stars
5 out of 5 stars review

Love this system

[This review was collected as part of a promotion.] I absolutely love the camera system! My husband mounted them up but has them turned the wrong way so he will going back to fix those! The image quality is amazing. Even when you zoom in, it still looks good. We used a monitor to hook these up to. The setup was extremely easily. Everything is pretty self explanatory. We would definitely recommend this to anyone needing security cameras.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Heather, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Jun 29, 2019
Andrew1
5 out of 5 stars
5 out of 5 stars review

Review after 3 months

I purchased these cameras due to the 4K I will say the wide angle is good the clarity of these cameras are much better plus when you have the cameras on the phone app you can view regular then goto HD which enhances the clarity plus you can zoom in on a spot which give better detail. I will say they quality is there. I personally don't like the red dot the camera has that you see at night. I prefer no sign that the camera is on. The mounting is very good with adjustments you can get these cameras under the soffit to keep them out of the sun which is my benefit so you can still have the camera level. I don't understand all the features which there are several that I don't use. I do enjoy the app on the phone. The set up isn't bad I had to call for support since I messed up the setup you need to follow each step exactly or they wont work. I like the playback feature you just need to watch the speed your play back you can miss some activity if your going too fast. overall the quality is great daily operation great value not bad for what you get

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Andrew, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Jun 7, 2020
Marko
5 out of 5 stars
5 out of 5 stars review

The video is excellent , the app is free, the set up was a breeze. Now I could ramble on but I'll get to the point , I am older and the menu took a while for me to figure out but I am learning it and their are so many options to personalize the system to your liking ! The app is good and there are no fees. Really impressed by the night vision , it is much better than I thought it would be. I bought this wired sytem and because I had good access to my attic and eves, with a little planning it was easy to set up , your mileage may vary. recommend, heck yes !

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Marko! Thank you for taking the time to review the 4K security system. We are thrilled to hear you are impressed by the quality and the night vision! The free app, is very important to us as well, we are glad to hear you are enjoying it. We are glad to hear we exceeded you expectations! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Apr 22, 2019
Watchful parent
5 out of 5 stars
5 out of 5 stars review

Easy use and set up

This system was a very easy setup and was crystal clear and able to give us this vision that we were looking for. And also gave comfort to an area that was well needed to be monitored. Having this system place in foster home will be a great help to which child is doing what as well as protection by knowing if anyone is outside creeping around.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Paul, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Oct 14, 2019
Jay M
4 out of 5 stars
4 out of 5 stars review

Great product but needs a little work.

I bought this product a month ago, installation was effortless. Day time video is excellent night time is not comparable although it still does provide very good video. 3 of my cameras have a pink vertical line on the left side and will only show up on the day time. The app itself is user friendly but would crash when playing maximum allowed cameras back simultaneously. Overall, i am very satisfied with this unit if this issues would get fixed.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Thank you for taking the time to review your system Justin! We would love to assist you with the pink line and app issue! Please reach out to our support team through phone email or Live Chat on our website!

Mar 5, 2020
Heather church
4 out of 5 stars
4 out of 5 stars review

Great picture and easy set up

I purchased this unit about a month ago. We love it. It has a great picture and the set up was as easy as it could be. I would have given it 5 stars but I am having a slight problem with getting notifications. I have contacted customer support. Once this gets resolved it will be definitely a 5 star.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Heather, thank you for taking the time to review your Defender 4K security system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

May 10, 2019
David_71
5 out of 5 stars
5 out of 5 stars review

Exceptional Home Security System

[This review was collected as part of a promotion.] I've been contemplating installing a home security system for several months now, did extensive research and decided the Defender 4K (8MP) Wired Security System is the best system on the market for my needs. I mounted 4 cameras on the outside of my house and ran the cables under the vinyl siding and in through the attic. This process took all day but the cables are hidden and worth the effort. The manual is very clear and precise and the initial setup went smoothly. I'm exceptionally pleased with the high quality color pictures and the night vision feature. I also like the ability to check the house from my phone while I'm away. I definitely recommend the Defender 4K (8MP) Wired Security System!!

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi John, thank you for taking the time to review your Defender 2K (4MP) Wireless IP Camera! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Oct 22, 2020
Jare p
5 out of 5 stars
5 out of 5 stars review

I installed my system about 3 weeks ago. The installation for the cameras and the DVR are easy; the hardest part is pulling your soffit and installing braces depending on how you are anchoring your cameras. Picture quality is great on the cameras and the app is awesome! When I'm out of town on travel, I can look up in real time what is going on at my house as well as use playback to look up motion events that occurred.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
May 10, 2019
Scalar22
5 out of 5 stars
5 out of 5 stars review

Peace of mind !!!

[This review was collected as part of a promotion.] The Defender 4K security system has become my favorite system, we consistently had a security system in the house and were looking for something different. This one is so easy to install, instructions are easy to follow and I mean from the set up of the cameras to the app; and by the way I just love that I can leave the house and at the same time check on my house any time I want, that truly is peace of mind, and I can review any recordings at any time to the second.. that's wonderful! and the picture quality is so nice, naturally the day time is way better than night view but I'd say they are both clear enough and you can definitely recognize faces. I highly recommend! there is nothing like a sense of security not just for a part of the day but all day all the time.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Sara, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!