Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

Member photos

  • +150 images
Sort by |
Showing 311-320 of 965 reviews
Feb 6, 2025
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Love our new tv

It’s been a week and we love our new tv! The set up took a little time to figure out but in the end it was worth it! Great picture great purchase! The only downfall is the remote, needs a better remote!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Sportsluv
4 out of 5 stars
4 out of 5 stars review

Samsung only

I purchased a few months ago and we do like the TV! The instructions for operating it I didn’t see in the box. Can’t figure how to operate the voice command!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 20, 2025
Reviewer name: none
3 out of 5 stars
3 out of 5 stars review

Pretty and big but broke after 2 weeks

This TV has a nice large screen and looked really good. Really vibrant colors. But after 2 weeks it would not turn on one morning. Just make a clicking noise and never turn on. So I returned it.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi, We are sorry to hear about your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Feb 20, 2025
Reviewer name: RJoc19
4 out of 5 stars
4 out of 5 stars review

Great Picture

Love the TV but hate the remote!! Still trying to figure out how to customize the Home Screen but the TV has a great picture and wall mounted it’s the perfect size for my family room!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great tv!

I purchased this product a couple months ago for our bedroom and we love it! The picture quality is great and the TV was discounted at a great price as well. It also came with 3 year warranty so it was a no brainer!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Shaggeechaos
4 out of 5 stars
4 out of 5 stars review

Picture and sound great UI Display isn't very good

Would give a 5 star review, but the UI Display is poor. The remote is so small and if you are not tech savvy you will struggle. So much advertisement on the home page too.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 26, 2025
Reviewer name: MammaCarol
5 out of 5 stars
5 out of 5 stars review

Wonderful unit.

I love this TV. The Picture quality and the sound is phenomenal. The ease of using whatever streaming service I have is very easy and user-friendly, which is good especially for a senior citizen. I even enjoy many of the programs on Samsung plus.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: Polly
3 out of 5 stars
3 out of 5 stars review

Disappointed with Smart TV

I am disappointed with the TV and the remote. Miss features I used to have. Our TV headset doesn't work with the TV. No "Mute" on the remote or other features we had on our previous TV remote. The remote is difficult to open to replace batteries

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Polly, We appreciate your review of the DU7200 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 18, 2025
Reviewer name: Dog Musher
5 out of 5 stars
5 out of 5 stars review

Couldn't be happier

We are very happy with our 65" television. It has brilliant color, and when installing to the wall mounts, I discovered it was very light and maneuverable. Happy to have made this purchase. Oh yes, the price was great as well.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: GA2025
5 out of 5 stars
5 out of 5 stars review

Tv

We bout this about 2 weeks ago! We absolutely love it. The tv has great picture and it has lots of options on it. The only thing I don’t like is the remove where the volume is, because if you are not careful it will go to something off spectrum.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645