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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 261-270 of 965 reviews
Apr 19, 2025
Reviewer name: Sportsluv
4 out of 5 stars
4 out of 5 stars review

Samsung only

I purchased a few months ago and we do like the TV! The instructions for operating it I didn’t see in the box. Can’t figure how to operate the voice command!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Picture quality

I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Kdub
3 out of 5 stars
3 out of 5 stars review

It is ok

It is ok changed from LG in main room. Thought apps you would be able to add more apps. Also thought it would be easier to cast to tv from devices. Not that easy Mx.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi, Thank you for your review. Please know your TV has a built-in app store with hundreds of apps available to choose from. If you need more help, we have step by step guides available to assist you: https://www.samsung.com/us/support/answer/ANS00062199/ You can also call us with any questions. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 6, 2025
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Love our new tv

It’s been a week and we love our new tv! The set up took a little time to figure out but in the end it was worth it! Great picture great purchase! The only downfall is the remote, needs a better remote!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 14, 2025
Reviewer name: Antonio
4 out of 5 stars
4 out of 5 stars review

good picture

the tv works fast and clear ; however the remote its cumbersome , hard to program and easy to miss operate. the tv doesnt post all the downloaded apps nor its easy to find them

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 21, 2025
Reviewer name: Checo
5 out of 5 stars
5 out of 5 stars review

Awesome TV

I received the Samsung TV as a gift. We were so pleased with our kids purchase. Samsung TV is everything we imagine. The clarity, color and ease to use were awesome 👌. Would purchase again.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Better than Iphones

We decided to change from iphones back to android. So far I love this phone. The camera is amazing! It was not difficult to figure out. Plus we got a spanking, great deal through our provider!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Bearsgt
4 out of 5 stars
4 out of 5 stars review

Ok tv

This is the second Samsung tv we purchased. Every now and then, when turning on the tv, we get no sound. I have to unplug the tv for about 30 seconds then upon turning it on, we get sound.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: BEHONEST2
3 out of 5 stars
3 out of 5 stars review

getting harder to understand.

Picture is fine. that's all. Remote control is a toy that does not agree with any cable provider. Useless, worthless. Volume is to be 40 and higher to be heard. Don't know how to adjust.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi BEHONEST2, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 20, 2025
Reviewer name: rosebroker
5 out of 5 stars
5 out of 5 stars review

100's of free channels.

I purposely purchased my 3thd Samsung TV. I had 3 different models upstairs. The newest Samsung is a tad better than my 3 year old 85". Not only is the quality of the picture, sound, smart, and easy set up, the smart Chanels are fantastic.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645