I'm so impressed with the weed eater. It cuts through tough weeds and the battery lasts a long time!!

The tools work great but customer service is poor replacement parts are on backorder and no one will reply to messages very disappointed

Weed eater broke the second time being used. The plastic piece that the little cutter blades connect to broke

Stay away from this company! I purchased this combo set from Sam's Club, and the grass trimmer stopped working in July 2025—just one year after purchase. Since the product was under warranty, I contacted Snow Joe customer service. They asked me to email my receipt, assuring me that the product would be replaced. The combo originally cost $99.99, but I noticed the same set was now listed at $199.99 on the manufacturer’s website. Despite this, Snow Joe later claimed—falsely—that the product was discontinued. Instead of a replacement, they offered me a store gift card, but only if I returned the entire combo. I agreed, on the condition that the gift card would cover the cost of buying a replacement. I returned all three items in the combo, only to receive a gift card worth $106.44 (my purchase price plus tax). After two months of frustrating back-and-forth, I accepted the card. When I attempted to use it to buy a replacement, the gift card came back as no longer available. I called customer service again, only to be told that they had cancelled my gift card, claiming I was only entitled to $99. No one ever communicated this to me. Neither the $99.00 which is incorrect amount of purchase nor the original $106.44 that was initial has been received. The issue has not been sorted out as at this moment. I have not been able a get a replacement. This experience has been extremely disappointing. Snow Joe’s handling of warranties and customer service feels deceptive and untrustworthy. Please think twice before purchasing from this company.

The battery don’t last. It is for small areas and thin branches.

If the blower worked it would have been nice. Needed to return all to get a refund

Lightweight tool idea for retiree’s. Gets the job done.

Wonder price and product very light perfect for a woman.

Easy to use, informative instruction booklets, well made

Piece of junk. It’s a waste of money and time. Spend elsewhere than buying junk which will occupy your space for nothing. Warranty is a joke. Calling from last 3 days followed by mailing them. No answer to mail or call even after waiting for more than 20 minutes to hear the message “no one is available to take your call, call us later.” Blower stop working within a week. String Trimmer is a toy, hedge trimmer start rusting. It’s a rejected junk being sold as a my trash is your trash, Beware…