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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,353 ratings1,521 reviews
  1. 5 stars69% (2,330)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (269)

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Showing 531-540 of 1,521 reviews
Nov 9, 2021
Erin
5 out of 5 stars review

Verified Purchase

Love this mattress

My daughter is super picky about her matresses. She doesn't like full memory foam, but I needed one that could be shipped to my door. This was a good compromise, and she LOVES it. Its super heavy, so be prepared when it comes

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Aug 1, 2023
simmka73
2 out of 5 stars review

Verified Purchase

Disappointed

Matters itself very comfortable. Problem is two big creases in the middle of it that's not going away and badly affected sleep quality. As much as I was excited about this mattress, I'm disappointed equally.

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Feb 22, 2026
Randy
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

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Mar 21, 2026
Jia
4 out of 5 stars review

Too soft for my liking

I bought the medium firmness in store and it feels like plush. Too soft. Perhaps if I had bought the firm, which they don't have in store, it'd have worked. But they won't ship to CA. What a shame, I really wanted to like it. On the plus side, it did not smell bad. And the quality seems to be very decent for the price.

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Mar 24, 2026
Erin
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

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Mar 13, 2026
HEATHER
1 out of 5 stars review

Opposite of Firm

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

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Jul 14, 2025
Amanda
5 out of 5 stars review

Verified Purchase

Comfortable

Awesome

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Aug 30, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Memory foam mattress

Great buy

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Nov 29, 2025
Michelle
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

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reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Aug 30, 2020
Satisfied
5 out of 5 stars review

Verified Purchase

Good deal

Good value

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