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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 291-300 of 1,563 reviews
Jan 10, 2022
Reviewer name: RJandM
1 out of 5 stars
1 out of 5 stars review

Warped, bulging foam

We had this mattress less than 2 months and the foam warped and bulged and is sticking up inside the mattress. We are disappointed not only because we spent over $400 and the mattress lasted less than 2 months, but it would be entirely too difficult to return as it comes vacuum-packed in a bag/box and is quite heavy. Attaching pictures, although I'm not sure if you'll be able to see the warping. Buyer beware--this is a cheap item.

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Nov 10, 2023
Reviewer name: mattress1
1 out of 5 stars
1 out of 5 stars review

Sadly Disappointed

I have had this mattress for a week. I bought a queen size for a guest room. My guest only slept on it for three days and it is already showing signs of wear. The top is wrinkled and crumpled up. Also, it never fully decompressed. One end of the mattress is still "squished". The name states it is a "medium firm" but it is not. It is very soft and you sink into it when you lay, or sit on it. I previously bought a queen size Sealy mattress in a box from Sams and I have been very pleased with it. I have slept on it every night for about three years and I love it. I would have bought another one this time, but my local Sams club was out of them, so I bought this one instead. A lot of the reviews said it was just as good but it is not. I am sadly disappointed and will attempt to get my money back.

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Apr 19, 2022
Reviewer name: Amb84
1 out of 5 stars
1 out of 5 stars review

Wrost mattress ever!

Bought less than a year ago and is complete garbage. The matress already is sagging in the middle and if you lay to close to the edge you will roll right off because there is no structure to the edges of the mattress. Don't waste your money and can't return it because the store policy only covers the first 30 days. I would give it zero stars if I could.

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Oct 30, 2021
Reviewer name: Aly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I should’ve done my homework

It’s not at all what it’s described as. It does not feel cool at all as a matter of fact it gets pretty hot at night. Also it’s not very comfortable. I was told it expands a bit more as the 24 hrs hit well it’s still pretty thin and has this creases that stay once you lift it. When the mattress is set back to flat the creases remain on the mattress which in turn look like there’s something underneath the bedding once it’s made. Not to self go for the better brand even if it costs more

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Mar 17, 2025
Reviewer name: Jaybird
2 out of 5 stars
2 out of 5 stars review

Not A Good Fit

King mattress purchased via pickup at local Sam's Club. First the box weight is about 80 pounds. The Sam's associate brought it out on a flat cart and didn't even attempt to load it in my truck. Never offered to help even as I stuggled to lift in the back of my truck. Got the mattress home and removed from box. Removed the plastic. I let it expand for 72 hours. It seem the cover is bigger than foam. When we put it on the bed the cover bunched up and was very loose.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress and cover, Jaybird. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Feb 22, 2026
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

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May 28, 2022
Reviewer name: Jeff P
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK Mattress for the Price

This mattress was much softer than I thought it would be. When I lay down, I sink a little. I would not advise using a fluffy pillow with this mattress. Could be good if you sleep on your back but not your side or stomach. The edges have a lot of give so if you're not careful you could easily roll out onto the floor. It was easy to put on the bed. But make sure you don't break the plastic before placing it in the desire location. Once air hits, it expands. Also, I don't get as hot in this mattress as I did my other. Since I just have a car and not a truck, it was easy to transport. Just shove the box in my back seat.

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May 15, 2022
Reviewer name: Ruth191
1 out of 5 stars
1 out of 5 stars review

This Mattress is Crap!

First it did not raise to 12" . Almost 11". The mattress is super soft and it sucks you into it. When you try to get out it bottoms out to the frame. It's the most uncomfortable mattress to sleep on. Sam's should be ashamed to produce this type of product. It's true, you get what you pay for as we thought we would try it out as we bought another brand similar to this and it lasted about 6 years and was very comfortable but that was not the case with this one. Don't waste your time taking this one home because you will be returning it. I hope they let us return it!

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Oct 17, 2023
Reviewer name: Mom Of 6
2 out of 5 stars
2 out of 5 stars review

Smells SO bad.

The manufacturing chemical smell has not gone away after letting this mattress air out with the windows open and no cover on it for 48 hours. With a waterproof cover, mattress pad, sheets and comforter, the room still smells and my hair even smells like the chemicals after sleeping in it. It's a decent mattress otherwise although you will slide off if you try to sit on the edge of it. It's very soft.

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reply from Member's Mark Team

Any new foam smell should dissipate within the first 48 hours of opening up the mattress, Mom of 6. If you are still having issue with the odor, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 3, 2025
Reviewer name: Bobbie
1 out of 5 stars
1 out of 5 stars review

More like a plush no support

Do not buy if you have any form of back issues. I let fully expand before sleeping on it, I would wake through the night with lower back pain which isnt uncommon and reason why i bought bew mattress so i didnt think anything of it. By morning the pain is completely unbareable ive never experienced pain this bad. There is zero support with this mattress and is on the plush side nothing medium about it.

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