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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,354 ratings1,522 reviews
  1. 5 stars69% (2,330)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

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Showing 221-230 of 1,522 reviews
Oct 20, 2021
Buck
3 out of 5 stars review

Verified Purchase

Comfortable & Supportive, But Hot.

Mattress is Comfortable & Supportive for the money. There is better mattresses for more money but this was definitely better than the traditional spring mattress it was going to replace. Motion transfer was better than the spring mattress, but have sleep on better in hotel rooms. I natural sleep hot & this was a hot mattress. My fiancé normally sleeps cold, but she was also hot temperature wise. Already ordered more expensive mattress than has better reviews for cooling & will be returning soon. If it sleep cooler would be keeping.

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Jun 10, 2022
Lady T
3 out of 5 stars review

Verified Purchase

Mattress too soft and generates heat

I read other reviews and thought I could get away with some of the issues noted about this mattress but no. This is error purchase for me. The mattress is softer than the mattress I'm trying to haul. I literally sink into this mattress. I was expecting medium firm but it's not near it. Planning on returning it. My old mattress lasted over 10 years, not sure this new mattress would make half of that. I brought on sale so i'd say penny wise, pound foolish. Cheap is expensive! Also gives me heat not cooling at all, makes me uncomfortable overnight.

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May 4, 2021
Milk making mama
5 out of 5 stars review

Verified Purchase

Bed in a box

Purchased this bed in full size for my daughters room and was so pleased I replaced my queen size bed as well. It is plush to the touch but definitely more on the firm side. The bed looks amazing and expensive. Very impressed with what members mark has to offer with this bed. I ordered online and they brought it out curbside and loaded it in my truck. The box has wheels for easier moving. Unloading was easy and it didn't give off any toxic foam smells that sometimes beds in a box do.

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Jul 26, 2022
What size
4 out of 5 stars review

Verified Purchase

Almost perfect mattress

Mattress is super comfy. I am 5foot 8 175 pounds and it is a perfect mid support mattress. I am a side sleeper and if the mattress is to soft or hard I wind up with back pain. I have had no pain with this mattress. It would be a 5 star but the workmanship on the mattress leaves a little to be desired. The cover you can tell was accidentally glued to the mattress in some spots causing the mattress to not rise completely. Also the cover is a little to large for the mattress making it too loose for the mattress. Like any foam mattress it smells awful for about a day or two till the smell goes away. If they can get the quality up just a little on the build it would be a 5 star

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Aug 2, 2025
SP
2 out of 5 stars review

Bought Medium, but too soft and not 12"

Brought Queen size this 3 weeks ago, mattress is still only 10" not what is says 12" in final size when it expands. Too soft even though the box and Website says Medium . the person next to you can make you role towards them :D I bought 2 other mattress before, i bought King and Twin was not this soft , it was medium as it was stated. liked it so i bought this , could be diffective from manufacturing! not sure. this may go back to store.

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May 24, 2022
copswife Kaye
5 out of 5 stars review

Verified Purchase

A wonderful good nights sleep

We bought a new mattress for our new camper. Slept like a baby the first night, and I never sleep good the first night out. We were amazed. So when we got back home, we ordered another mattress for our bed. Coming in a few days and I cant wait! This is a happy camper!

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Oct 1, 2025
Pained
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

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reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Jul 10, 2025
kayceekay
5 out of 5 stars review

LOVE LOVE LOVE this!!

Bought a cal king a year ago and am extremely happy with this mattress. I'm a side sleeper and found it a bit firm, even in ultra plush, but I bought a Serta memory foam-and-"fluff" mattress pad, which made it exquisitely comfortable. Now the mattress and sleeping is perfect and absolutely delightful for me. I love getting in the bed, so look forward to those few minutes of enjoying the mattress cushy comfort before drifting off to sleep. My 75 pound dog jumps up in the night and I don't feel it at all. I only know she did it because she is still there in the morning. LOL Will buy another, smaller, when I relocate in a couple months. You can not beat this for the price. I couldn't be any happier with it. Seriously

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Mar 9, 2022
Kiki
4 out of 5 stars review

Verified Purchase

New Bed

First time as an adult buying a mattress, so not ganna lie i had no idea what to look for, but after some research about different types and brands this was a good match. Its a little more firm then i would have liked, but its not uncomfortable at all. Will definitely recommend and buy again.

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Sep 23, 2024
Honest K
5 out of 5 stars review

Verified Purchase

Slept like I was floating on a Cloud!

Convenient to purchase and quick to set up. Extremely comfortable and has great support for your entire body. Would recommend if you are looking for an inexpensive but high quality mattress that you don't need a pickup to transport. Loved the convenience of the bed in a box and being able to carry it up a narrow staircase.

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