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Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,352 ratings1,521 reviews
  1. 5 stars69% (2,328)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

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Showing 11-20 of 1,521 reviews
Apr 11, 2025
Awakening Adventures
5 out of 5 stars review

Verified Purchase

Great all round bed

We get great comments on how comfortable this bed is from guests who stay at our glampground. I believe it is right in the middle ground for most types of sleepers. We have one in all 4 of our dwellings.

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Feb 15, 2024
LuAnn
5 out of 5 stars review

Verified Purchase

Success and happiness abound

It was a gift for my 93yr old mother who wasn’t sleeping. This was perfect for her paired with the mechanical base. She is very comfortable and sleeping now! Thank you Sams club. You never disappoint!

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Nov 14, 2020
J Ale
5 out of 5 stars review

Verified Purchase

I love this bed!

I was hesitant initially about a the brand, once I got it home let it settle. WOW what a difference this bed helped my back so much ! Only down side it’s bigger than my box spring.

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Aug 13, 2024
SilverGranny
5 out of 5 stars review

Verified Purchase

Absolutely Perfect For Me

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

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Jun 3, 2025
Elena M
2 out of 5 stars review

Verified Purchase

Not good if you have an adjustable base

I wanted to try it because it was such a good price but I only had for a few days and used the hydraulic base once and mattress top material got a wrinkle in it that wouldn’t go away once flattened out.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Elena. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Nov 21, 2025
FanofSams
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

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reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Aug 8, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Comity

The most comfortable mattress I’ve ever slept on. Even without a boxspring or frame. Straight on the floor. Love it.

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Sep 26, 2023
Rodney
3 out of 5 stars review

Verified Purchase

Not firm but soft.

Advertised as medium firm. What we received was ultra soft and after two nights I put the original mattress back on.

Helpful?2P0LE98T4IU013891763819