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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 1,481-1,490 of 1,536 reviews
Jul 21, 2021
Denise
1 out of 5 stars review

bad nights sleep

Can’t get a comfortable position because the mattress is so hard. Not worth the money. Should have paid a little more for a name brand.

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Jul 28, 2022
ADA
5 out of 5 stars review

NICE MATTRESS FOR PRICE

Mattress opened nicely, no bad smell, was gone by second day and opened perfectly to 12 inch!!!!! Very comfy!!!!

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Dec 15, 2024
Angi
3 out of 5 stars review

Not as Advertised

It did not inflate fully. It inflated to 10 inches only. I've tried for days. I think it is advertised inaccurately and should clearly state it's only 10 inches high. I think I'll take it back. Side sitting not very sturdy.

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Mar 15, 2025
jenrysdam
5 out of 5 stars review

Love it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

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May 23, 2025
dar
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

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Dec 22, 2023
TD
5 out of 5 stars review

Great purchase!

I bought this for my 23 year old (twin size). They have been having the best sleep since they started sleeping on it! Financially and logistically this purchase made sense and we are so happy with it!

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Aug 15, 2024
Nursie
5 out of 5 stars review

Love it

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

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Jan 24, 2023
brooklyn
1 out of 5 stars review

super soft

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

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Aug 13, 2022
michelle_29
1 out of 5 stars review

poor quality

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

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Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

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reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.