Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,352 ratings1,521 reviews
  1. 5 stars69% (2,328)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

Member photos

  • +79 images
Sort by |
Showing 1,471-1,480 of 1,521 reviews
Jul 21, 2021
Denise
1 out of 5 stars review

bad nights sleep

Can’t get a comfortable position because the mattress is so hard. Not worth the money. Should have paid a little more for a name brand.

Helpful?2P0LE98T4IU013891763819
Oct 9, 2021
Happy in Ohio
5 out of 5 stars review

Great Value, incredible nights rest

I received this mattress 2 days ago. Easy set-up and the firmness is just right!! Can’t beat this mattress for the price!

Helpful?2P0LE98T4IU013891763819
Aug 15, 2024
Nursie
5 out of 5 stars review

Love it

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

Helpful?2P0LE98T4IU013891763819
Mar 15, 2025
jenrysdam
5 out of 5 stars review

Love it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

Helpful?2P0LE98T4IU013891763819
Oct 7, 2023
Jeanne
3 out of 5 stars review

Too soft

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

Helpful?2P0LE98T4IU013891763819
Jan 24, 2023
brooklyn
1 out of 5 stars review

super soft

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

Helpful?2P0LE98T4IU013891763819
Feb 27, 2024
Audrey
5 out of 5 stars review

Comfy

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

Helpful?2P0LE98T4IU013891763819
Feb 18, 2025
Bo
5 out of 5 stars review

Love it

I have had this mattress for a year and love it. It is so comfortable and cozy. It does fall short on height so the fitted sheets dont fit but I solved that problem with cheap fitted sheet bungie clips that holds the sheet in place. Soft, and comfy.

Helpful?2P0LE98T4IU013891763819
Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

Helpful?2P0LE98T4IU013891763819
reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.

May 23, 2025
dar
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

Helpful?2P0LE98T4IU013891763819