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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,352 ratings1,521 reviews
  1. 5 stars69% (2,328)
  2. 4 stars12% (418)
  3. 3 stars6% (210)
  4. 2 stars4% (126)
  5. 1 star8% (270)

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Showing 91-100 of 1,521 reviews
May 25, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

We Keep Buying These Because They're So Good

I now have three of these mattresses on three different beds. They are wonderful for us average weight people (not skinny, not fat). The thinner, softer top layer of foam is backed up by a denser, thicker lower layer. Together they give good support with just enough cush on top. Like all good foam mattresses, they are thick and heavy and they require a bed with good, solid support under them.

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Aug 8, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

This bed is really great

I waited a month before posting a review just to ensure I gave myself plenty of time to get used to the mattress. I love it. It is so comfortable and I just feel my body relax every time I lay on it. My knees and hips no longer hurt when I wake in the morning -- I can only sleep on my side, so every day one or both would just ache all day. That hasn't happened since I purchased this bed. Excellent bed for the price and I'm really happy I purchased it.

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Jul 24, 2024
Aga
3 out of 5 stars review

Verified Purchase

Firm. Trust that this is Firm.

This isn't the medium-firm mattress that I was hoping for, but it still is a decent mattress. I'd consider it firm with a slight (very slight) "give". The give isn't enough to drop it down anywhere into the medium range, but it's enough to provide decent support to back sleepers. I wouldn't recommend for side sleeper--unless that person is thin with narrow frame/shoulders and/or loves a firm mattress. Even heavier family members don't get much sink. Sometimes mattresses like this will bottom-out. This one is just firm. The sides do not have too much support so if you're a sleeper who prefers a big more sinking feeling you may find yourself sleeping on the edges. Just be careful that you don't roll onto the floor! We didn't notice any off-gassing (which is both good because it's ready-to-go but also bad because it's rather suspect given the materials). Overall, this is a gem of a mattress given the price if you're seeking a firm memory foam. I'd probably consider more for a guest room or child's room. I purchased it for a main bedroom mattress but it got moved to the spare room which we use when we just want to stretch out or take a quick nap. This mattress has more of a "sleep on top" rather than cradle/sink-in feel so it just depends on your preference. I haven't had it long enough to see if it gets much softer over time. A steal for the price. But still not right for my nightly comfort preference. (I wonder if quality control is an issue if people are actually getting/experiencing a softer sleeping experience). Overall, an okay mattress. Great for the price.

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Aug 2, 2021
Amanda K
5 out of 5 stars review

Verified Purchase

Minimized back pain

We purchased this mattress for our guest room. My in laws stayed with us and like the mattress so much they bought one for themselves when they got home. They said they didn't have any pains the week they were with us and noticed a difference immediately when they got home.

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Aug 5, 2024
Sleep well
5 out of 5 stars review

Verified Purchase

Economical and worthy purchase

Totally as advertised. It is a firm mattress. Motion transfer is minimal on a platform bed. We did end up using a plush mattress cover to soften the top just a little. Very happy with the purchase and the price. Delivery was quick. Follow directions on opening as it recovers shrink wrapped very quickly. We let it expand about 7 hours. Slept great the first night and every night since!

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Aug 19, 2021
KR
5 out of 5 stars review

Verified Purchase

Easiest Ever Mattress Purchase & Set Up

Guests were coming on short notice and we needed a mattress ready for use in 48 hours. We bought online, used curbside picked up, loaded it into the back of the Jeep, brought it home, unrolled it, and our guests were comfortably sleeping on it the 2nd night! Best things: made in USA (no gross Chinese foam smell), well-engineered packaging (box has wheels, fits through standard doorways & you don't need a truck for transport!), it's not as heavy as you'd expect it to be, plus it has an elegant look and a universal comfort (medium firm). Love it!

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Jan 22, 2025
Sherrie
1 out of 5 stars review

Verified Purchase

Mattress

Defective mattress. Less than a week mattress cover bunched up 4 inches across center of mattress. Then you have this hump in the middle of the bed under your back. Will be returning when different replacement mattress (ordered) is received. Also if you return a mattress they want you to put it in the original box (not gonna happen) or wrap it in plastic.

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reply from Member's Mark Team

We're sorry for the issues you are experiencing with your mattress, Sherrie. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 15, 2022
Denise
5 out of 5 stars review

Verified Purchase

Amazingly Comfortable!

You cannot beat the price for this mattress. I was skeptical at first. I am so happy I purchased it. This mattress is so comfortable. I wake up feel refreshed. I am so amazed at how confortable the mattress is for the price, you just cant go wrong! Buy it you will be happy you did!

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Apr 19, 2024
Mia
1 out of 5 stars review

Verified Purchase

Not a fan

I give 1 star because I’m sure other people like it that soft but I expected it to be a little firmer for medium firm, but it was so soft you sank so far in it hurt my back when laying on my stomach. The smell was just plain god awful and didn’t go away even after airing it out for over 48 hours with windows open in the room. The smell gave me migraines as well as made my sinuses hurt. We returned the bed and ordered one of from Walmart that has been much better.

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Apr 11, 2021
Andrea
5 out of 5 stars review

Verified Purchase

It’s like sleeping on a cloud.

Have been hunting a mattress for years that would allow me to get a good nights sleep. So tired of waking up hurting and not rested. Have had trouble for years waking up because I just couldn’t rest. I don’t have that problem anymore. This is the absolute best mattress I’ve ever slept on.

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