Great water, but the service from ready ready fresh is horrible. They NEVER arrive when they say. They continue to change the delivery date out. I'm out of water, and need to buy my 5 gals elsewhere. I signed up for a delivery service, but I never know when, or if they will show up. I will be looking into order delivery services, and canceling Ready Fresh!

I asked to have water delivered to my door and again it was left at the lobby of my building. I live on the 3rd floor and there are elevators. I went and knocked on a door because I was told that person was seen putting the bottles into their apartment. Which I don't think I need to do. They claim that they were going to ask around who they belong to. Will cancel if it's left at lobby again.

I guess I could start with the fact that I have been getting Poland Spring water delivered to me for 31 years. It is the only water that I drink. Period. I live part time in South Carolina and I can’t get it delivered to me. So my son drove from Connecticut with 25 5 gallon bottles for the summer. I don’t know how else to explain it. It’s the only water that all my adult children will drink also. It’s just the best tasting water that I have ever ever consumed. Yes I have tried others just out of convenience. Nothing works for me. I will drive to another state to pick it up! I absolutely love it and will never change!!!

This water delivery company is a dream. I don’t know how I’ve gone this long without them. I am plagued with medial issues and often dread needing to get water from the supermarket. I came upon a delivery guy and soon thereafter, on the desired date, the water was delivered to my door. My one regret was that I forgot to mention the gentleman of a delivery guy with my first order so that he could get the recognition he so justly deserves!

Purchasing service for our new water bottle station was one of the best decisions for our household as we consume large amounts of water because I tend to cook with it. Buying water every other day was becoming tedious & taking up lots of counter space that we really can’t spare.

Well I was using the water by gallon and now I’m most comfortable because ReadyRefresh delivery my water and it is nice and fresh good Costomer service and I don’t have to go to the super market anymore and at the same time I saved money thank you ReadyRefresh for give me such good service

It would be nice to know when the delivery is coming. The delivery dated used to appear on the bill and then it disappeared. My suggestion is to put that date back on the bill. I like to put the empties out for the delivery person to take away. Example, I now have at least 4 empties to return.

You delivered my order 4 days before schedule without anytime to edit my order. Every month I edit my order 1-2 before the del date. You should not alter the del date without talking to the customer or at least giving us a 24-48 hr window to make chgs and send an email to tell us. You sent an email the night before and I logged in immediately. The order stated, 'on our way' and my order could not be edited. 4 days early! That is not ok!

Not happy with the upcharge for shipping when you order earlier than the regular shipment date. This is not a good practice, your company gets an order for more than previously ordered and you increase the shipping charge, not a very nice practice. Also, the availability to deliver extra bottles of water is very limited, often you cannot get it an additional delivery without a 2 week wait. This also needs to be looked at.

I purchased originally because it was a pandemic and did not want to go out to the stores. I am disabled and needed help getting stuff. Riding in an Uber and then have to carry water while walking with a cane. More logical. So it is much better to get these items delivered by this great service. Thank you