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Customer reviews for Poland Spring Brand 100% Natural Spring Water 5 gallon for
Poland Spring Brand 100% Natural Spring Water 5 gallon
4.4 out of 5 stars
stars3,936 ratings3,857 reviews
  1. 5 stars77% (3,020)
  2. 4 stars8% (320)
  3. 3 stars5% (197)
  4. 2 stars2% (96)
  5. 1 star8% (303)

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Showing 31-40 of 3,857 reviews
Aug 13, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Never on time. Too early. Too late. No notice

I have emailed multiple times with my complaint and nobody responded. You showed up a day early with no notice. Never rang a bell or gave me a chance to give you my empties. I now have 11 bottle in my tiny house. Really inconsiderate to ignore everything and not even let me know you were here

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Feb 6, 2023
Eric
1 out of 5 stars review

Verified Purchase

A price hike? After this?!?

Water dispenser has been a disaster. The heating element broke on one, its replacement was super loud. Couldn’t get an appointment. When one became available, the truck arrived without it. No official word on the unit would actually be delivered until today when I just happened to be at home. The kicker? I was just told there would be a price hike. Poor quality product, poor communication, now more expensive. Poor customer value proposition.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jul 15, 2022
Lamarr
5 out of 5 stars review

Verified Purchase

Service is good, but prices are on the rise.

The water is fine, delivery is great, but the prices keep going up. A dollar here.. 50 cents here. Seems like i get an email about an increase every 2-3 months. I understand the prices of everything is going up, but if you keep penny pinching your customers. Eventually they will find new a service provider.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Dec 6, 2024
RAElyn
5 out of 5 stars review

Verified Purchase

TRANSFORMATIONAL

This fresh spring water has transformed my life. I, like most, stay dehydrated. Partially due to my knowledge of the actual and potential chemicals in our water supply. However, I remain grateful for our water supply in the country. Since getting this water, I have double my intake.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jan 18, 2025
Kayray
5 out of 5 stars review

Verified Purchase

A decade of joy!

For about 10 years my digestive system has been a very happy camper! I've tried many things to "fix" the water that comes out of the faucets to no prevail! Once I found POLAND SPRINGS I have never gone back to the "SINK" to drink, cook my meals, etc. Even my cockatiel gets the VIP treatment, also whoever comes to visit or is there on business/maintenance work has a variety of beverages to pick from!

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jul 9, 2022
Andi
5 out of 5 stars review

Verified Purchase

Best Decision

Our tap water leaves deposits around the faucets, so we do not drink it. Having Poland Springs delivered monthly, eliminates purchasing either individual or gallon size bottles when we grocery shop. We also are reducing our waste of plastic products, as the used bottles are picked up, when we receive our delivery.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Aug 12, 2024
TayLoveu
5 out of 5 stars review

Verified Purchase

Water you waiting for?

Having this service provided directly to my home has been great! The water tastes great and I usually don’t run out before the next delivery. I love the app and the ability to monitor and update my delivery. The driver has also been very polite. So what are you waiting for. Sign up to get your dispenser and make your order!

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jan 4, 2023
Ultimate Spinning Turn
4 out of 5 stars review

Verified Purchase

Correct deliveries

The one issue we have is that you do not deliver what is on our schedule. We show that we are to receive 7 bottles per delivery (unless we modify it). However, twice now you only left the amount of full bottles the same amount of the empties you pick up. This last delivery we left out 8 bottles and you left 8 full ones (we only need 7). A previous time we left out 4 empties and that is all you replaced. One other time we requested a skip delivery and you came anyway. We need you to adhere to the requested amount on our profile.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jan 26, 2023
Thomas
5 out of 5 stars review

Verified Purchase

Delivery Schedules.

Hello. I order by PHONE ONLY and do not wish to be on any scheduled delivery. Someone delivered 4 additional large bottles when I already had 4 delivered the week before. I did contact a representative who now assured me no more scheduled deliveries will be sent. I will schedule deliveries by phone. The product is great, delivery people are very nice. Reps on the phone are very nice and professional, some of the best I’ve ever dealt with.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Oct 3, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Making life easier

So far they have been amazing service and the water taste so fresh. Love the service and the taste. The delivery has been on time even when I forget to keep the bottles outside. Thank you for your help you provide to make our life little bit easier every day.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132