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Customer reviews for Poland Spring Brand 100% Natural Spring Water 5 gallon for
Poland Spring Brand 100% Natural Spring Water 5 gallon
4.4 out of 5 stars
stars3,936 ratings3,857 reviews
  1. 5 stars77% (3,020)
  2. 4 stars8% (320)
  3. 3 stars5% (197)
  4. 2 stars2% (96)
  5. 1 star8% (303)

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Showing 1-10 of 3,857 reviews
Jun 6, 2025
Nick R
5 out of 5 stars review

Verified Purchase

I Should Have Done This Sooner!

I've been consistently impressed with this water delivery service. The team is always friendly, professional, and efficient. Deliveries are reliably on time, and the water is placed exactly where I request every single time—no hassle, no need to follow up. What really stands out is the quality of the service compared to relying on tap water. This is a huge upgrade from the overly chlorinated water we get here in New Jersey. I no longer worry about the taste or quality of my drinking water—it's fresh, clean, and convenient. Highly recommend to anyone looking for dependable hydration without the unpleasant side effects of local tap water!

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jan 17, 2026
RipRap
5 out of 5 stars review

Verified Purchase

Best tasting water 💦😋

Poland Spring 🌱 has the best tasting water of any of the other brands. It's right here in the United States of America from the state of Maine.

Review from walmart.com
Helpful?58IPX96XJIG913891718132
Jun 8, 2025
Nicole
5 out of 5 stars review

Verified Purchase

It’s water. It’s good

We enjoy getting these big jugs. It helps with not wasting water and we don’t use a million plastic bottles. We all have refillable bottles or cups. Great for big families

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jun 18, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Refreshing

As a kidney cancer survivor I have a need to drink a great deal of water to care for the remainder of my kidney. My Poland Spring water makes this remarkable easy’

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Jun 5, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Our Fav - Poland Spring

We are Poland Spring water drinkers. Can't live without our water deliveries. New Jersey water is awful.Thank you for your service over all these years.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132
Apr 25, 2026
LB
3 out of 5 stars review

Verified Purchase

Sad

Price went up considerably so now it’s cheaper to get the 40 pack of bottles.

Helpful?58IPX96XJIG913891718132
reply from polandspring Team

Thank you for sharing your feedback, LB. We understand how price changes can impact buying decisions, and we appreciate you pointing this out. We’re glad you’ve found an option that works better for you, and we value you taking the time to leave a review. 😊

Oct 15, 2025
Jane Doe
2 out of 5 stars review

Verified Purchase

Need to find alternative.

We like the water, but are really upset about the HUGE increase in price. It's not imported, so why the big increase?

Helpful?58IPX96XJIG913891718132
Mar 26, 2026
Frequent shopper
1 out of 5 stars review

Verified Purchase

Something is different with the water

Something about this Poland Spring water has changed. It's now cloudy and funny tasting even when poured directly from the bottle. I ended up changing brands.

Helpful?58IPX96XJIG913891718132
reply from polandspring Team

Thank you for sharing your experience. We’re truly sorry to hear that the water appeared cloudy and didn’t taste right, and we understand why that would be concerning and disappointing. This is not the quality experience we expect for our customers.<br />Your feedback is important to us, and we appreciate you taking the time to call this out—even though it led you to change brands. We’d encourage you to contact our customer care team with the product details so this can be reviewed further. Thank you again for letting us know, and we regret that this product did not meet your expectations.

Sep 28, 2025
denise
1 out of 5 stars review

Verified Purchase

Too expensive!

This is an item we need due to poor quality water in my town. The price went up to $10.87 fora five gallon bottle!! That's outrageous. We're seriously thinking of not renewing our membership.

Helpful?58IPX96XJIG913891718132
May 23, 2025
Steve W
1 out of 5 stars review

Verified Purchase

Frustrating user experience

Very unhappy with the service. User interface very not user friendly. Now after the merger its even worse. There was no way to pause my deliveries for the summer when we go away on vacation and I needed to call in and wait on hold for almost half an hour.

Review from readyrefresh.com
Helpful?58IPX96XJIG913891718132