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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Showing 3,921-3,930 of 12,497 reviews
Jan 29, 2022
Willwontbyagain333
1 out of 5 stars review

Terrible experience

I got this TV two weeks ago and come to find out I got a defect tv which I know happens from time to time so I didn't get mad until i was told after paying for the tv two weeks ago they will need to put the same amount I paid for the tv on hold until they could sent me a new tv and they get the old one back. And on top of that I would have to drive the old tv to the warehouse location.

Review from vizio.com
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reply from Customer Care

Hello Willwontbyagain333, at VIZIO we pride ourselves on our award-winning customer service and tech support policies and procedures. What you’re describing isn’t our procedure for resolving this problem. We do not ask or request for the customer to transport the TV to us, a return label is provided with the replacement TV. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us' if you have any further questions.

Aug 22, 2022
simmons1024
3 out of 5 stars review

Great picture terrible speakers

[This review was collected as part of a promotion.] Maybe it's just my tv or maybe this is a common thing but the picture is great but the speakers sound pretty bad. No matter the amount adjusting I do to the audio the speakers vibrate and sound bad.

Review from vizio.com
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Nov 28, 2021
sharon
4 out of 5 stars review

Good product

I've only had this tv for a few weeks, but it's nice so far. I chose this brand because I had a vizio (that was still working), after about 8 years and they back their products. I noticed some issues with my last purchase, but the company replaced the TV, delivered it, and hooked it up! I will continue to support any company with great customer service, who also backs their products

Review from walmart.com
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Jul 22, 2023
Stoned Viking
4 out of 5 stars review

Standard SMART TV. Good value.

[This review was collected as part of a promotion.] I have had my television for a little over a year. No major problems outside of a few software update hiccups. Has all the popular streaming apps and more. Attractive interface and good picture color and saturation.

Review from vizio.com
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Nov 19, 2023
Cmcv
1 out of 5 stars review

If you want to take it to Mexico don't get it!

The region is limited to US and I have to return it since I wanted it for my home in Mexico. The smart tv becomes a “dumb” tv. You can't use the full functions. Also the analog cable looks terrible. This tv is not what I expected. The old tv I have has a better image. The image wasn't nice and it was tedious to try to get it to work only to know it's a region problem that can't be solved.

Review from vizio.com
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Feb 18, 2023
C187K
2 out of 5 stars review

Basic

[This review was collected as part of a promotion.] Ive had volume issues since I got the TV, the remote doesn't get dropped or thrown, but I can't control the volume unless I do it from my surround. Someone else near me has the same brand and their remote has changed my TV channels and programs. Creepy at first and also annoying.

Review from vizio.com
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reply from VIZIO Support

Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Dec 8, 2022
Friendly_Mugger
3 out of 5 stars review

Good in some areas, not good in others

[This review was collected as part of a promotion.] This is a pretty good product. It takes some getting used to, and some features are less than ideal. When using HDMI with a PS5, for example, it has to be plugged into port 1... plugging into port 3 and pressing the PS button for some reason causes it to switch to port 1. Another feature that's decent but annoying at the same time is how the TV handles apps. I like that I don't need to download specific apps for my TV, but at the same time, I would like apps not currently available on this TV without buying another product or using Apple/Chromecast. It does get the job done, albeit with these caveats.

Review from vizio.com
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reply from VIZIO Support

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

Jun 13, 2024
Jaime Casa
1 out of 5 stars review

Vizio Great but WatchFree is the PITS.

I have been a Vizio person since their inception and the TV has always far exceeded expectations. With the unrequested and unable to get rid of WatchFree, everything changes. I am actively looking to replace 5 TVs including a nearly new 65 OLED, all my Vizios except my one 3D 55 without WatchFree - it still uses my antenna and loads SlingTV.

Review from vizio.com
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reply from Customer Care

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".

Jul 12, 2023
lt4ds1
4 out of 5 stars review

Great picture and sound! So far, about a week in,

[This review was collected as part of a promotion.] The device seems to be great in regards to picture and sound quality. Packaging was well done, and the protective coverings were meant to stay on until removed. I would suggest changing the default start up screen that notifies the user that a network is not available, not all people want their devices connected 24/7, and it is somewhat bothersome having to then search for the input that is normally used. I would prefer to start the device and instantly see the programming from whatever service I use, i.e. Dish or Comcast. Functionality of the remote is good, but again, the start screen requires interaction using the device remote, versus the input device remote, such as Dish or Comcast. We purchased the Vizio device because we have another Vizio product and have had good service from it. I hope the new device provides comparable servicr.

Review from vizio.com
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Mar 2, 2024
Kikay
5 out of 5 stars review

its smart apps are awesome.

[This review was collected as part of a promotion.] i brought the VIZIO tv in June of this year 'its has been the best TV ever' the 4k resolution is awesome it has the best selections of apps i ever seen.i would recommend this to every too anyone to buy.

Review from vizio.com
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