Hi There, Thank you for raising your experience about the range. We've shared some guidelines to get your unit running smoothly! Most information codes on a range can be cleared with a reset. However, some error codes may require additional steps to solve the problem. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ I have also shared the model's user manual to learn more about the "Information Codes" on page 47: https://downloadcenter.samsung.com/content/UM/202207/20220713101924684/NX60A6311SS_AA_DG68-01340A-03_EN_MES_CFR_220712.pdf This video is about "How to fix range and microwave problems": https://www.youtube.com/watch?v=N064z8CQ8XA Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700215, to help our team pull up your information. Have a great day! ^Chrystel

That's great news! Welcome to the Samsung team! ^Pat