Purchased the range in November of 2023 and it was operating fine. Until March 2025 (hint: outiside of samsungs 12 month warranty) and it is displaying error code C-F2. I performed the initial trouble shooting (removing power for a time to reset) but didnt resolve. Contacted samsung customer service, they asked to perform the same, which I did, and since it wasnt resolved they opened a service ticket. The service tech requires $120 (non-refundable) just to come out and diagnose (not sure what there's to diagnose since samsung has the error code), then it is at least $95 for labor plus any parts needed. So for a 1.5 year old range, they're requesting $400 to fix a known issue (this seems to be an issue with other buyers). It's a manufacturer control panel issue that fails conviniently just after the 12 month warranty period. Considering that i purchased this because of the Samsung brand, I'm very disappointed.

[This review was collected as part of a promotion.] A great stove. It warns and cooks evenly, every meal. The rest of stove eyes work beautifully. I love the way it is designed and that I can connect via smart things. It let's me know if the stove is on or off whether it's oven or the top eyes. It's great.

In May 2022, I purchased the NE63A6311SS/AA range. In May 2023 the glass cooktop cracked across the two burners on the left side. I had the cooktop replaced by my home warranty provider. Four days ago, 17 May 2024, the glass cooktop cracked across the two burners on the right side. I am waiting for my home warranty contractor to replace the cooktop, once again. Who knows where it will crack next year. By the way, both times it cracked, the cooktop was not in use. Moreover, the glass is ever-so-delicate. Normal use of pots and pans leaves scratches all over.

[This review was collected as part of a promotion.] I had been looking for a replacement stove for a while. Was going to redo kitchen with Samsung appliances. We had a Maytag suite of appliances. Sleek looking design and 5th burner was key features.

[This review was collected as part of a promotion.] This oven looks great and heats up rapidly. I love the large middle grill. My only issue is the largest top burner does not do well on low flame. It will sputter when I have it on low and it sounds like it is going to go out. No problem with this burner if it's dialed above low.

the shortcoming in this oven is the broiler. it apparently doesn't put out enough heat to broil anything very quickly. we're used to broiling steaks in 5-6 minutes. this broiler takes 10+ minutes to do the same amount of broiling. baking and cooking work well and timer, self cleaning and other features are nice to have.

[This review was collected as part of a promotion.] My favorite thing about my new Samsung oven is that it connects to Wi-Fi through the Smart Things app so I can preheat it on the way home! I upgraded all my kitchen appliances with new Samsung products so the range fits right in. The design is modern and sleek. The cooktops work great and I like the dual rings to better control heat, which can be difficult with electric when using different types/sizes of pans. The glass cooktop is easy to clean. The inside of the oven is large to hold multiple dishes - I haven’t gotten it dirty yet, but I’m excited to try the steam clean! My only complaint is that the top of the unit where the buttons are mounted moves backwards if you press the buttons too hard, which makes it feel flimsier than it is. Overall, I’m very satisfied with the new range and oven. I would highly recommend it to anyone looking for a new one! I received this product at a discounted price in exchange for my honest opinion.

Things I like: All 4 burners on the stove have different outputs and sizes and are useful in different situations. The smart app lets me get a notification on my phone when preheating or cooking is done even when I'm busy in my home office. Things I don't like: The center flat top isn't very useful because it is too small for any normal griddle cooking. The burners are poorly located so that my pots and pans can't be centered on the burner if their are any other burners being used. I wish the burners were better spaced towards the sides of the stove so that the flame felt more centered.

[This review was collected as part of a promotion.] I bought this product a few months ago. I am happy with it.. I can say that the oven can definitly get away form you if you dont watch it in comparison to my old stove. However, I think its a great addition to my kitchen

[This review was collected as part of a promotion.] So I had any ugly but working stove for many years. I wanted a new one but didn't think the new one would be much different. But I was wrong!! I bought a Samsung 6.3 cu ft Electric Range and I absolutely love it. My favorite feature is the Quick Boil which is so fast that It's ready before I am!! Samsung has also includes voice control with wifi and with the app you can meal plan too. It has a steam clean option and a storage drawer. So it's got everything a normal stove has and so many awesome features that make life easier. What's not to love?? My old range doesn't compare at all. I also like the extra ring that's on 2 burners for when you have a larger pot. This stove makes my life better!! More home cooked meals.