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Customer reviews for SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA for
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA
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4.6 out of 5 stars
stars514 ratings498 reviews
  1. 5 stars77% (396)
  2. 4 stars16% (81)
  3. 3 stars3% (15)
  4. 2 stars1% (5)
  5. 1 star3% (17)
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Showing 31-40 of 498 reviews
Sep 27, 2022
LuvSamsungProducts
5 out of 5 stars review

LuvSamsung

[This review was collected as part of a promotion.] I stream everything. I watch a lot of Channels that Samsung Offers on the Samsung Station. I stream Netflix, Disney, Amazon Prime. I love that I can watch on my Samsung TV whats on my Samsung Galaxy Cell Phone. I have a Florida room I primarily watch TV in. Yes it's off the wall because the Hurricane is coming.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Sep 27, 2022
Cthomp
5 out of 5 stars review

Best TV's on the market!

[This review was collected as part of a promotion.] Awesome picture quality and good sound as well! Love the built in apps, but especially SamsungTv app that I didn't even know existed! I've been on the Top Gear channel for 4 days now! Was amazed at the content! 5⭐️

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Pjay62
5 out of 5 stars review

An awesome Smarttv

[This review was collected as part of a promotion.] I use my tv for streaming tv shows, YouTube, and going to try internet! This tv is awesome, the images are lifelike, the clarity is flawless, and the setup was easy! I would strongly suggest this tv to my family and friends!!!

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Pastor
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] Great tv, the picture is great slim profile , Samsung is a brand you can trust image is clear and colors are incredibles, has some amazing features I love how I'm able to control the tv with my cell phone , I used with my Samsung bar so clear and great sound.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
BuyOneItsWorthIt
5 out of 5 stars review

Samsung Q60

[This review was collected as part of a promotion.] Let me just say this TV will not let you down. I am a college student and have had it for the better part of a year. It's a solid 4k tv and you can't go wrong because of the ability to connect it to the internet and have all your apps in one place. Thanks, Samsung, when I upgrade I will definitely get another Samsung tv. :)

Review from Samsung US
Helpful?12GRF2340KB613891106699
Jul 27, 2022
Madzillah28
1 out of 5 stars review

Only lasted 4 months.

[This review was collected as part of a promotion.] It was great until I moved it to a new living situation. Tried my best to be gentle with it because the directions say not to touch the screen. Well I did not touch the screen during the moving process and the screen was ruined when I turned it on. It eventually went totally black after a few weeks.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Madzillah28, I'm sorry to hear your 2022 Q60B TV incurred damage during your moving process. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and/or installation. You may want to locate a service center in your area to resolve this. On Samsung's website, go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Nov 20, 2022
Geri
1 out of 5 stars review

Tv shuts off

Tv shuts off randomly I hooked it up, cable works fine, just shuts off

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Geri, It’s unfortunate to hear your Q60B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Trevor
5 out of 5 stars review

BRAND NEW & LOVING IT!

[This review was collected as part of a promotion.] Received a new tv after my old one broke. I upgraded from a 65 inch Samsung to a 70. This TV is much better and the photo is so much clearer! I love it.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Perfectsun
5 out of 5 stars review

My Samsung TV

[This review was collected as part of a promotion.] We use our TV for everyday watching anything from Local News to 4K movies. Still amazed at the brilliance of colors and the clarity of 4k content.

Review from Samsung US
Helpful?12GRF2340KB613891106699
May 26, 2023
Wwwww
1 out of 5 stars review

Great features….poor quality

(This review was collected as part of a promotion.) This worked well for 4 months and then wouldn't turn on. Warranty support has been terrible. No timetable for repair.

Review from Samsung Canada
Helpful?12GRF2340KB613891106699