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Customer reviews for SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA for
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA
4.6 out of 5 stars
stars
515 ratings499 reviews
  1. 5 stars77% (396)
  2. 4 stars16% (81)
  3. 3 stars3% (15)
  4. 2 stars1% (5)
  5. 1 star3% (18)
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Showing 31-40 of 499 reviews
Jul 27, 2022
Reviewer name: Madzillah28
1 out of 5 stars
1 out of 5 stars review

Only lasted 4 months.

[This review was collected as part of a promotion.] It was great until I moved it to a new living situation. Tried my best to be gentle with it because the directions say not to touch the screen. Well I did not touch the screen during the moving process and the screen was ruined when I turned it on. It eventually went totally black after a few weeks.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Madzillah28, I'm sorry to hear your 2022 Q60B TV incurred damage during your moving process. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and/or installation. You may want to locate a service center in your area to resolve this. On Samsung's website, go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: Pastor
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] Great tv, the picture is great slim profile , Samsung is a brand you can trust image is clear and colors are incredibles, has some amazing features I love how I'm able to control the tv with my cell phone , I used with my Samsung bar so clear and great sound.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: DougieFresh1
5 out of 5 stars
5 out of 5 stars review

Samsung TV has great quality

[This review was collected as part of a promotion.] We use our Samsung TV for streaming movies and shows. It has great features and quality. The picture has great color and contrast. The Samsung TV is easy to use and navigate through the different Apps that are installed.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Sep 30, 2022
Reviewer name: Love2spendamoney69
5 out of 5 stars
5 out of 5 stars review

Love the picture quality of this product

[This review was collected as part of a promotion.] Compared to the 50" Crystal UHD I had previously, it's thinner, lighter, and there's no comparison for color & picture quality. Hands down THE 43" Q60B QLED is superior. I have a 55" Amazon Fire TV by Insignia and the picture and wifi quality are at the low end of tolerable. I'll be purchasing a Neo 4k QLED in the near future.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: Pjay62
5 out of 5 stars
5 out of 5 stars review

An awesome Smarttv

[This review was collected as part of a promotion.] I use my tv for streaming tv shows, YouTube, and going to try internet! This tv is awesome, the images are lifelike, the clarity is flawless, and the setup was easy! I would strongly suggest this tv to my family and friends!!!

Review from Samsung US
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Oct 5, 2022
Reviewer name: BuyOneItsWorthIt
5 out of 5 stars
5 out of 5 stars review

Samsung Q60

[This review was collected as part of a promotion.] Let me just say this TV will not let you down. I am a college student and have had it for the better part of a year. It's a solid 4k tv and you can't go wrong because of the ability to connect it to the internet and have all your apps in one place. Thanks, Samsung, when I upgrade I will definitely get another Samsung tv. :)

Review from Samsung US
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Oct 21, 2022
Reviewer name: honeychile
5 out of 5 stars
5 out of 5 stars review

My First Smart TV

[This review was collected as part of a promotion.] After a visit to a big box store and talking with a sales rep that just confused me, I happened to see a television-shopping show that previewed this model---which helped me decide to buy this model (along with the research I did.) The 30-minute, television-shopping segment (which may still be on their website as of October, 2022) demonstrated the "ambient mode", a feature that Samsung invented and perfected. This feature is a screen-saver, but so much better: it displays actual art, (and it is customizable), which is important to me because my Samsung TV is in my living room, and I'd rather display art than a big black rectangle. (The frame models of Samsung TV's, at a higher price-point, steps up the ambient mode further.....you have to see this at the big box store to believe it.) Another great feature is the solar-powered remote. The picture is clear and crisp. The home screen is a bit cluttered; but perhaps that's with all smart TV's. I "cut the cord" and have an antenna for "air TV"; and there is a channel-guide that I use frequently (although using this feature on the remote is a bit clumsy). The technician installed the TV on a certain wall mount. Two of the ports, a port for one of the HDMI ports and the port for Digital Optical Audio Cable, were hidden under the right bracket of mount, so we had to shift the TV to the right about 2 inches. All in all, I love this new television.

Review from Samsung US
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Nov 20, 2022
Reviewer name: Geri
1 out of 5 stars
1 out of 5 stars review

Tv shuts off

Tv shuts off randomly I hooked it up, cable works fine, just shuts off

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Geri, It’s unfortunate to hear your Q60B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Aug 1, 2022
Reviewer name: JG3020
4 out of 5 stars
4 out of 5 stars review

Great TV more Apps Needed

[This review was collected as part of a promotion.] We like the TV but some apps are not available. We have to use an additional fire stick. Other features are great!

Review from Samsung US
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Oct 5, 2022
Reviewer name: Perfectsun
5 out of 5 stars
5 out of 5 stars review

My Samsung TV

[This review was collected as part of a promotion.] We use our TV for everyday watching anything from Local News to 4K movies. Still amazed at the brilliance of colors and the clarity of 4k content.

Review from Samsung US
Helpful?12GRF2340KB613891106699